Search found 1528 matches

by Adrian (Softland)
Thu Jan 28, 2016 8:59 am
Forum: Support & Troubleshooting
Topic: Restoring Backup4All configuration on new laptop
Replies: 2
Views: 2565

Re: Restoring Backup4All configuration on new laptop

Hi,

You should restore in the original location.
Please note: if you have different user names on the old and new computers and your Backup4all settings were per user, the restore might not work correctly.
by Adrian (Softland)
Tue Jan 26, 2016 10:14 am
Forum: Support & Troubleshooting
Topic: Merge Backups?
Replies: 2
Views: 2309

Re: Merge Backups?

Hi,

When you run the backup and the limit with merge is applied, the oldest incremental and the new incremental will be merged.
Backup version 4 and 10 will be merged, keeping only the latest version of each file (from these two archives).
by Adrian (Softland)
Tue Jan 26, 2016 10:10 am
Forum: Support & Troubleshooting
Topic: Admin rights necessary?
Replies: 7
Views: 3699

Re: Admin rights necessary?

Hi,

If you are logged on as administrator, can you copy open files using Backup4all?
What about if you schedule the backup job in Backup Properties->Scheduler to run with the username and password of the administrator account even if you are not logged on with the admin account?
by Adrian (Softland)
Fri Jan 22, 2016 3:46 pm
Forum: Support & Troubleshooting
Topic: Backup SMB Samba4
Replies: 1
Views: 3005

Re: Backup SMB Samba4

Hi,

You can disable that from Backup Properties->Advanced page.
Uncheck the "Smart file scanning mode" option and press Save.
by Adrian (Softland)
Fri Jan 22, 2016 3:44 pm
Forum: Support & Troubleshooting
Topic: Admin rights necessary?
Replies: 7
Views: 3699

Re: Admin rights necessary?

Hi,

One of the conditions to back up open files is to use an administrator account.
by Adrian (Softland)
Fri Jan 22, 2016 3:42 pm
Forum: Support & Troubleshooting
Topic: Explorer context menu
Replies: 1
Views: 1793

Re: Explorer context menu

Hi,

Do you use an administrator account?
Did the UAC popup appeared?
by Adrian (Softland)
Fri Jan 22, 2016 3:33 pm
Forum: Support & Troubleshooting
Topic: Suggestions for a good backup solution
Replies: 1
Views: 2290

Re: Suggestions for a good backup solution

Hi,

Backup4all was not designed for system backups but for data files backups only.
Also Backup4all does not support tape drives.

It can be installed on MS Server 2008 R2 and 2012 R2 and will back up data to the selected destination.

If you have any other questions, please contact us.
by Adrian (Softland)
Fri Jan 22, 2016 3:00 pm
Forum: Support & Troubleshooting
Topic: Out of memory
Replies: 1
Views: 2107

Re: Out of memory

Hi,

How many files do you have in that backup?
Try to put less files (let's say 100,000 files) and run again the backup.
Then add some more files to the backup sources and run again the backup until all files are backed up.
by Adrian (Softland)
Tue Jan 12, 2016 10:15 am
Forum: Support & Troubleshooting
Topic: Restore Backup4all backup and recognize old backups
Replies: 1
Views: 1970

Re: Restore Backup4all backup and recognize old backups

Hi, First, please note Backup4all was not designed for system backups, but for data files backups only. You tried to manually restore the Backup4all configurations but you did that incompletely as there are also registry entries involved. That seems to be the cause of the expiring trial as not all p...
by Adrian (Softland)
Tue Jan 12, 2016 10:05 am
Forum: Support & Troubleshooting
Topic: Multiple destinations
Replies: 5
Views: 2284

Re: Multiple destinations

Hi,

In the article that is the solution we recommend: make the first backup locally in a zip file then create a mirror of the zip file to the second destination. They will be identical.