Search found 1503 matches

by Support
Mon Apr 18, 2016 6:39 am
Forum: Support & Troubleshooting
Topic: limit number of backups
Replies: 3
Views: 3925

Re: limit number of backups

Hi,

Yes, that is correct.
by Support
Fri Apr 15, 2016 7:11 am
Forum: Support & Troubleshooting
Topic: Importing backup jobs from version 5 to 6
Replies: 1
Views: 3001

Re: Importing backup jobs from version 5 to 6

Hi,

Do you have the plugins for those jobs installed in version 6 of Backup4all?
If not, please install the plugins first, then simply open the backup catalog files (.bkc files) from the backup destination.
The jobs should be imported.
by Support
Thu Apr 14, 2016 12:49 pm
Forum: Support & Troubleshooting
Topic: limit number of backups
Replies: 3
Views: 3925

Re: limit number of backups

Hi, The limit number of backup versions does NOT mean only full backups. It counts all backup executions for that job. In your case, I recommend you to schedule a cleanup execution every month. There is a checkbox "Do not delete full backups", please make sure you select it. That will delete only di...
by Support
Wed Apr 13, 2016 5:47 am
Forum: Support & Troubleshooting
Topic: Zip Issues
Replies: 1
Views: 2968

Re: Zip Issues

Hi,

The warning appeared on testing phase and it compares the size of the file with the size from catalog.
Can you please send us the complete backup log to support[at]backup4all[dot]com?
by Support
Wed Apr 13, 2016 5:45 am
Forum: Support & Troubleshooting
Topic: OneDrive Issues
Replies: 5
Views: 3822

Re: OneDrive Issues

Hi,

We made a new release 6.1 with the problem solved.
by Support
Fri Apr 08, 2016 6:39 am
Forum: Support & Troubleshooting
Topic: B4aCmd.exe begins running without notice
Replies: 7
Views: 4030

Re: B4aCmd.exe begins running without notice

The topic was created regarding B4aCmd.exe process, which is no longer part of Backup4all since version 5. Versions 1.x, 2.x, 3.x and 4.x of Backup4all are no longer supported. To benefit from support and the added functionality we highly recommend upgrading to the latest version. Please visit our u...
by Support
Thu Apr 07, 2016 12:30 pm
Forum: Support & Troubleshooting
Topic: OneDrive Issues
Replies: 5
Views: 3822

Re: OneDrive Issues

Hi,

This problem will be also fixed in the new release.
by Support
Thu Apr 07, 2016 9:23 am
Forum: Support & Troubleshooting
Topic: Restoring
Replies: 3
Views: 3149

Re: Restoring

Hi,

Of course Backup4all will restore that file without additional steps. Backup4all will automatically merge the necessarily splits in order to get you the exact source files.
by Support
Thu Mar 31, 2016 12:44 pm
Forum: Support & Troubleshooting
Topic: B4A6 Not enough disk free space to make incremental backup
Replies: 5
Views: 15945

Re: B4A6 Not enough disk free space to make incremental backup

Hi,

We found the problem and we will fix it.
by Support
Thu Mar 31, 2016 12:40 pm
Forum: Support & Troubleshooting
Topic: Restoring
Replies: 3
Views: 3149

Re: Restoring

Hi,

Yes, that is correct. You can extract the archives with any zipping tool which is also able to handle the encryption you used.