Search found 1574 matches

by Adrian (Softland)
Fri May 22, 2020 3:37 pm
Forum: Feedback & Wishlist
Topic: Plex plugin enhancements
Replies: 2
Views: 1905

Re: Plex plugin enhancements

Hi,

Do you use a 32-bit version of Windows?
We don't have this key in Registry: "HKEY_CURRENT_USER\Software\Plex, Inc.\Plex Media Server\"
by Adrian (Softland)
Tue May 19, 2020 11:07 am
Forum: Feedback & Wishlist
Topic: backblaze b2 cloud backup support *wishlist*
Replies: 2
Views: 2791

Re: backblaze b2 cloud backup support *wishlist*

Hi,

We implemented Backblaze B2 as backup destination, since version 8.7 of Backup4all.
You can configure it as S3 compatible destination.
Here is an article about how to backup to Backblaze using Backup4all: https://www.backup4all.com/how-to-backu ... ze-kb.html
by Adrian (Softland)
Tue May 19, 2020 11:06 am
Forum: Support & Troubleshooting
Topic: BackBlaze B2
Replies: 5
Views: 73869

Re: BackBlaze B2

Hi,

We implemented Backblaze B2 as backup destination, since version 8.7 of Backup4all.
You can configure it as S3 compatible destination.
Here is an article about how to backup to Backblaze using Backup4all: https://www.backup4all.com/how-to-backu ... ze-kb.html
by Adrian (Softland)
Thu May 14, 2020 2:43 pm
Forum: Support & Troubleshooting
Topic: Understanding Cloud Backup
Replies: 6
Views: 952

Re: Understanding Cloud Backup

Hi, We are using SSL when uploading the files and this ensures the data integrity during upload. When the file has finished uploading we receive a checksum from OneDrive for the uploaded file. We store that checksum and during Test we compare it to the checksum of the file in OneDrive. This ensures ...
by Adrian (Softland)
Fri May 08, 2020 12:46 pm
Forum: Support & Troubleshooting
Topic: Failure during long SFTP backups
Replies: 4
Views: 783

Re: Failure during long SFTP backups

Hi, This is how the application was designed to work. Changing it to work in another way means to change the entire application behavior. Of course there would be other disadvantages using the way you suggested, but at this moment the solution for such cases would be to save the catalog from time to...
by Adrian (Softland)
Thu May 07, 2020 2:49 pm
Forum: Support & Troubleshooting
Topic: Failure during long SFTP backups
Replies: 4
Views: 783

Re: Failure during long SFTP backups

Hi, You cannot resume a backup if the connection is interrupted or the computer is restarted. In such a case, you could run the first large full backup locally in splits of 2 GB and upload them to FTP later (using your FTP client). Then change the backup destination to FTP and continue with incremen...
by Adrian (Softland)
Wed May 06, 2020 2:27 pm
Forum: Support & Troubleshooting
Topic: Understanding Cloud Backup
Replies: 6
Views: 952

Re: Understanding Cloud Backup

Hi, We suggest you to split the files at 4 GB. For CRC, it's not the standard CRC32. When uploading the file to OneDrive we receive a checksum for the file content. Afterwards we check to see if the checksum calculated for the file is the same. Yes, incremental and differential backup executions cre...
by Adrian (Softland)
Fri May 01, 2020 9:02 am
Forum: Support & Troubleshooting
Topic: Understanding Cloud Backup
Replies: 6
Views: 952

Re: Understanding Cloud Backup

Hi, The backup steps you indicate are correct. 1. In Backup4all, you can split the zip files in smaller parts. Each split is created in temp and then uploaded, the temp file is deleted and then the second zip split is created. You just need to set the split limit in "Backup Properties->Compression" ...
by Adrian (Softland)
Fri May 01, 2020 8:45 am
Forum: Support & Troubleshooting
Topic: Can't schedule backup jobs
Replies: 9
Views: 5685

Re: Can't schedule backup jobs

Hi,

Can you give me access to your computer using TeamViewer?
Please send us an email to support[at]backup4all[dot]com to discuss when we can connect.
by Adrian (Softland)
Thu Apr 30, 2020 10:59 am
Forum: Support & Troubleshooting
Topic: Can't schedule backup jobs
Replies: 9
Views: 5685

Re: Can't schedule backup jobs

Hi,

Please close Backup4all and go to Control Panel->Administrative Tools->Task Scheduler.
Delete the "Softland->Backup4all 8" folder from the Task Scheduler Library.
Open Backup4all and try again to schedule a backup job.
Do you still have the problem?