Search found 1590 matches

by Adrian (Softland)
Fri Nov 03, 2017 1:56 pm
Forum: Support & Troubleshooting
Topic: Btray and Shutdown
Replies: 7
Views: 49217

Re: Btray and Shutdown

Hi,

Please try to recreate the scheduled task in version 7. Does it works?
by Adrian (Softland)
Fri Nov 03, 2017 1:54 pm
Forum: Support & Troubleshooting
Topic: Temp-Disk runs full during a big restore jobs
Replies: 5
Views: 46152

Re: Temp-Disk runs full during a big restore jobs

Hi,

The zip files in your case are not independent, which means all 108 zip parts (z01, z02...) must be downloaded and only after that, they will be extracted.
by Adrian (Softland)
Fri Nov 03, 2017 9:28 am
Forum: Support & Troubleshooting
Topic: Granular Restore within a day
Replies: 4
Views: 46604

Re: Granular Restore within a day

Hi, "To what date" feature does not address a single backup version. It could be you have a folder with 4 files backed up each day using the incremental backup type. Let's say: 1 file is backed up in the 1st day of the month and it does not change anymore. So it is included only in the first full ba...
by Adrian (Softland)
Wed Nov 01, 2017 12:48 pm
Forum: Support & Troubleshooting
Topic: Btray and Shutdown
Replies: 7
Views: 49217

Re: Btray and Shutdown

Hi,

We fixed that problem.
Please download and install Backup4all 7.0.199
by Adrian (Softland)
Tue Oct 31, 2017 12:36 pm
Forum: Support & Troubleshooting
Topic: Granular Restore within a day
Replies: 4
Views: 46604

Re: Granular Restore within a day

Hi,

After you press Restore, please select "Choose/filter files and restore any version" option. Press Next twice and you will be able to select the exact backup based on the execution date and hour.
by Adrian (Softland)
Tue Oct 24, 2017 10:47 am
Forum: Support & Troubleshooting
Topic: Backup4All x64 ?
Replies: 1
Views: 43231

Re: Backup4All x64 ?

Hi,

The Backup4all application is a 32-bit application.
We do not have a 64-bit version.
by Adrian (Softland)
Tue Oct 17, 2017 11:00 am
Forum: Support & Troubleshooting
Topic: FIXED: Amazon S3 - stopped working after v7 upgrade
Replies: 4
Views: 60037

Re: Amazon S3 - stopped working after v7 upgrade

Hi,

We do not have such problems here.
Please send us the last backup log for that job to support[at]backup4all[dot]com, to see what the problem is.
by Adrian (Softland)
Thu Oct 12, 2017 1:55 pm
Forum: Support & Troubleshooting
Topic: Can I merge backups?
Replies: 11
Views: 84778

Re: Can I merge backups?

Hi,

Previous posts were answered.
If your question is if you can merge backups, then yes, you can merge backups using Backup4all.
by Adrian (Softland)
Fri Oct 06, 2017 12:57 pm
Forum: Support & Troubleshooting
Topic: FTP and Linkstation - ***Resolved***
Replies: 3
Views: 48235

Re: FTP and Linkstation

Hi,

In Backup4all, do not use http:// in the server name field. Use only the IP.
Let us know if you still have the problem.