Hi,

1. Have you tried to run the default action <Shut down> ?
2. Do you used an administrator account to schedule the job?
3. Is there any error/warning message in Windows Event Viewer for the shutdown time?

Hi,

You can use any version of Backup4all. The backup and restore procedure does not depend on the Backup4all version. Only the other conditions must be accomplished.

Hi, In order to backup and restore Microsoft Edge favorites, please follow these steps: 1. Create a new backup job 2. Add the source folder: %LocalAppData%\Packages\Microsoft.MicrosoftEdge_8wekyb3d8bbwe\AC\MicrosoftEdge\User\Default 3. Set the backup type and destination. 4. Open Backup Properties->...

Hi,

Backup4all works with Outlook 2016.
The backup and restore for Outlook works only if you have:
- the same version of Windows
- the same version of Outlook on both the backup and restore computers
- the same user name

Hi,

We reproduced the problem here and we will fix it.

Hi,

Please send us the last backup log and the .bkc catalog file for that job (from the backup destination), to support[at]backup4all[dot]com.

Hi, The catalog from C drive is used first. You said that errors were found on the C: drive and they appear again. The hard disk could be problematic. You can change the location of the Backup4all settings folder. Go to File->Options->Application folders. Override the settings folder. Set it to anot...

Hi,

Please open Backup4all, go to File->Open From->OneDrive
Configure Onedrive, press Show and the .bkc catalog files will be listed. Select the catalogs you want to open.
The backup jobs will be recreated in Backup4all.

Hi,

If the catalog is written in a faulty area of the hard disk, the file could be damaged. Please create a new backup job after you fixed the hard disk errors. Do you still have the problem?

Hi,

Do you use OneDrive Personal or Business?
We do not have such problems here.
Please send us the last backup log to support[at]backup4all[dot]com