Hi,

Please close Backup4all, then rename this folder "C:\Users\Administrator\AppData\Roaming\Softland\Backup4all 6"
Then open again Backup4all. It will start with no jobs. Try to recreate the backup job and run it.
Do you still have the problem?

Hi,

As we replied you to the email you already sent us, we created a ticket for Backup4all 6 to display the complete job description.

Hi,

1. Please download the latest version of Backup4all 6.5.373
2. Run Backup4all as administrator with right click on Backup4all.exe and select "Run as administrator" option.

Hi,

If you just want to restore a file, please open Backup4all, go to Explore View, select that file and at the bottom you will see its file versions.
Right click the version you want to restore and select restore to.
Let us know if you still have the problem.

Hi, The "Add" button is grayed out on the "Customize" page of the Filters. That is because the Customize page is to refine the filters. With other words, the filters must be configured on Backup Properties->Filters page, but if you have let's say an exception, you MUST select the folder(s) you want ...

Hi,

Please send us the last backup log and the .bkc catalog file from the backup destination, to support[at]backup4all[dot]com

Hi, Please set the filters from Backup Properties->Filters page. Press Add (include or exclude) button. Under "File name" section, select "Enable", then press Add. Type the file extensions (example: *.doc) and press OK. If you want to add multiple extensions, you need to add them one by one by press...

Hi, Thanks for your feedback and the 2 wishlist items. The first one is already on our wishlist, but I cannot tell when it will be implemented. The second one can be achieved now. You can create a batch file to run before/after the backup. Set the batch file to run as administrator in Windows. This ...

Hi,

That is correct. The option is called "Restore excluded or deleted files" and can be selected from the first page of the "Restore Wizard".

Hi, The problem could be caused by some slow accessing drives connected to your computer or by a specific backup job. Can you tell us what is the phase listed when the program stays longer on startup? Here is what you can try: 1. Close Backup4all 2. Rename the following folder containing your Backup...