Search found 1548 matches

by Adrian (Softland)
Wed Dec 06, 2017 11:13 am
Forum: Support & Troubleshooting
Topic: Change email Subject
Replies: 3
Views: 61169

Re: Change email Subject

Hi, That is not an overall solution. Backup4all uses its default template messages which you cannot edit. But you have in the Backup4all installation folder a template to edit for each type of action: backup, restore, test, clean. You can create as many templates as you want and each template will b...
by Adrian (Softland)
Fri Nov 24, 2017 12:26 pm
Forum: Support & Troubleshooting
Topic: BU4All Pro v7 Trial version will not terminate
Replies: 1
Views: 54972

Re: BU4All Pro v7 Trial version will not terminate

Hi,

Have you checked which process of Backup4all was running in Task Manager?
Do you have the same problem if you restart Backup4all?
by Adrian (Softland)
Fri Nov 24, 2017 9:42 am
Forum: Support & Troubleshooting
Topic: Change email Subject
Replies: 3
Views: 61169

Re: Change email Subject

Hi, Please go to Backup4all installation folder and locate the file you want to use as email template. For example, if you use the html format, the email template for backup is: SuccessFullMail.html, otherwise is SuccessFullMail.txt Edit the template. On the first line there is <!<#$RsEmlExecutedSuc...
by Adrian (Softland)
Fri Nov 24, 2017 8:50 am
Forum: Support & Troubleshooting
Topic: Btray and Shutdown
Replies: 7
Views: 49053

Re: Btray and Shutdown

Hi,

We were not able to reproduce the problem here. What version of Windows do you have?
by Adrian (Softland)
Wed Nov 22, 2017 1:26 pm
Forum: Support & Troubleshooting
Topic: OneDrive and BackupMaxSpace / disk space
Replies: 2
Views: 44918

Re: OneDrive and BackupMaxSpace / disk space

Hi,

In Backup Properties->Type, it seems you set the maximum backup size at 50 GB.
Please increase that limit of disable it.
by Adrian (Softland)
Wed Nov 22, 2017 1:16 pm
Forum: Support & Troubleshooting
Topic: Temp-Disk runs full during a big restore jobs
Replies: 5
Views: 46056

Re: Temp-Disk runs full during a big restore jobs

Hi, Please let us know: 1. Did you restored a single file or the entire backup? 2. How large was the split size you set? 3. How large was the file you wanted to restore? 4. How much free disk space you have on C: ? 5. How large were the zip files restored? How many splits were? 6. We are also intere...
by Adrian (Softland)
Wed Nov 22, 2017 1:06 pm
Forum: Support & Troubleshooting
Topic: Old ipc server problem after fall creators update
Replies: 2
Views: 42472

Re: Old ipc server problem after fall creators update

Hi,

Please install the latest version 7.0.220 and see if you still have the problem.
Put bservice.exe process from the Backup4all installation folder, in the exceptions list of the antivirus/firewall.

Do you still have the problem?
by Adrian (Softland)
Mon Nov 06, 2017 12:47 pm
Forum: Support & Troubleshooting
Topic: Temp-Disk runs full during a big restore jobs
Replies: 5
Views: 46056

Re: Temp-Disk runs full during a big restore jobs

Hi,

In such cases, you should use independent splits option from Backup Properties->Compression page.
This way, when you restore a file (or several files), Backup4all will download and extract only the splits which contain the file(s) you need.
by Adrian (Softland)
Fri Nov 03, 2017 1:56 pm
Forum: Support & Troubleshooting
Topic: Btray and Shutdown
Replies: 7
Views: 49053

Re: Btray and Shutdown

Hi,

Please try to recreate the scheduled task in version 7. Does it works?
by Adrian (Softland)
Fri Nov 03, 2017 1:54 pm
Forum: Support & Troubleshooting
Topic: Temp-Disk runs full during a big restore jobs
Replies: 5
Views: 46056

Re: Temp-Disk runs full during a big restore jobs

Hi,

The zip files in your case are not independent, which means all 108 zip parts (z01, z02...) must be downloaded and only after that, they will be extracted.