Search found 1639 matches

by Adrian (Softland)
Mon Dec 28, 2020 12:24 pm
Forum: Feedback & Wishlist
Topic: feature request: Filter for All/Selected Sources
Replies: 1
Views: 107

Re: feature request: Filter for All/Selected Sources

Hi, The general filters which will be applied to "all sources" should be created in Backup Properties->Filters. The particular filters which will be application to only one folder, will be created in Backup Properties->Filters->Customize. The customized filters will be created only to override the g...
by Adrian (Softland)
Mon Dec 28, 2020 12:21 pm
Forum: Feedback & Wishlist
Topic: wishlist: backup to non-zipped directory
Replies: 7
Views: 890

Re: wishlist: backup to non-zipped directory

Hi,

The "Mirror" backup type is widely used and it is a general name for uncompressed backups. Changing its name will confuse other users.

As for the other backup types (Full, Differential or Incremental), you can select "Zip without compression" from Backup Properties->Compression page.
by Adrian (Softland)
Mon Dec 28, 2020 12:15 pm
Forum: Support & Troubleshooting
Topic: Backup of the backup archive to Backblaze
Replies: 3
Views: 158

Re: Backup of the backup archive to Backblaze

Hi,

Setting up an action to run after the backup and put a file in each empty folder, will not affect Backup4all.
by Adrian (Softland)
Mon Dec 28, 2020 12:12 pm
Forum: Feedback & Wishlist
Topic: feature request: errors and warnings summary
Replies: 1
Views: 108

Re: feature request: errors and warnings summary

Hi,

The warnings/errors are logged in the execution order. It is important to know on which phase and context the issue occurred.
If you want, please send us the backup log, to see what the warnings/errors are about.
by Adrian (Softland)
Mon Dec 28, 2020 11:48 am
Forum: Support & Troubleshooting
Topic: Error creating Google Cloud Storage destination
Replies: 1
Views: 97

Re: Error creating Google Cloud Storage destination

Hi,

The Google Cloud Storage destination should work normally, not only as S3 Compatible.
Do you use a bucket created from Backup4all? it not, please to create a new bucket from Backup4all, in the selected region.
Does it works?
by Adrian (Softland)
Mon Dec 28, 2020 11:44 am
Forum: Support & Troubleshooting
Topic: Out of Memory
Replies: 8
Views: 782

Re: Out of Memory

Hi,

Please let us know how large is the backup catalog file from:
C:\Users\<user name>\AppData\Roaming\Softland\Backup4all 8\Catalogs\
by Adrian (Softland)
Mon Dec 28, 2020 11:37 am
Forum: Feedback & Wishlist
Topic: UI suggestion: "Clean the destination folder"
Replies: 1
Views: 95

Re: UI suggestion: "Clean the destination folder"

Hi,

I'm sorry to hear about your data files.
I created a ticket so that the option will be renamed to be more clear.
by Adrian (Softland)
Mon Dec 28, 2020 11:22 am
Forum: Support & Troubleshooting
Topic: Shutdown Computer When Finished disabled?
Replies: 1
Views: 87

Re: Shutdown Computer When Finished disabled?

Hi, That checkbox should be available for you to check. Please send us a screenshot with Backup4all when you cannot select the box to support[at]backup4all[dot]com If you want, you can set the shutdown action after backup in the Backup Properties->Advanced page, under "Run program/action after backu...
by Adrian (Softland)
Mon Dec 28, 2020 11:09 am
Forum: Support & Troubleshooting
Topic: 235%???
Replies: 1
Views: 92

Re: 235%???

Hi,

Please check the backup log as it seems there are some download retries.
That is why the percent exceeded 100%.
by Adrian (Softland)
Tue Dec 22, 2020 3:09 pm
Forum: Support & Troubleshooting
Topic: Backup of the backup archive to Backblaze
Replies: 3
Views: 158

Re: Backup of the backup archive to Backblaze

Hi,

Backup4all is able to back up empty folders to Backblaze.
Please send us the last backup log, the last restore log and the .bkc catalog file to support[at]backup4all[dot]com
Also let us know the name and path of such a folder which is missing.