Question: How do I use the One Touch Button? Answer: Please follow these steps: 1. Go to the Tools menu->Options->Backup on demand 2. Press "Detect" button 3. Check the "Enable one touch backup support" option 4. Select a backup job or a backup group to run when the backup button will be pressed. 5...

Question:
I cannot back up to a mapped drive when no user is logged in.

Answer:
Mapped drives can be accessed only if an user is logged in.
If you run a scheduled backup, please change the destination to the UNC path.
To do that, go to Backup Properties->Destination

Question: How do I move Backup4all to a new computer? Answer: Please follow these steps: 1. Install on the new computer the trial version without registering it. 2. Move your backups (.bkc files and zip files) to the new computer if they are located on the old computer's hdd. 3. Open the .bkc files...

Problem: The external USB drive is not working Solution: Please follow these steps: 1. Check if the USB device is properly connected by USB to PC. 2. Check if the USB device is powered on and turned on. 3. Open Windows Explorer. Do you see any drive letters for partitions on HDD? 4. If you do not s...

This video tutorial shows you how to perform a restore: https://www.backup4all.com/restore-demo-kb.html

This video tutorial shows you how to perform a backup: https://www.backup4all.com/backup-demo-kb.html

This article explains how to back up data without using zip compression: http://www.backup4all.com/kb/how-to-bac ... n-199.html

This article explains how to restore data after a hard drive crash: http://www.backup4all.com/kb/restore-da ... h-121.html

This article explains how to backup the Favorites folder: http://www.backup4all.com/kb/backup-the ... r-124.html.