Backup Forum - Backup4all

Hi,

Please check the permissions for the source files and folders.

Hi,

Please go to Control Panel->Task Scheduler, edit the task and go to Actions tab. Edit the action and make sure that "Start in" field does not contain quotes for the path.
If you still have the problem, please try to create a new scheduled task from Backup4all. Does it works?

Hi,

As the message says, there is another action (backup, restore, test) performed for "Bases de Dados" job.
Please open Task Manager and see if there is any other bbackup.exe, btest.exe or brestore.exe process running.

Hi,

Correction: the backup versions are not merged when you use Smart backup type. Old incremental versions will be deleted while running a differential which includes them.

Hi,

If you change the backup type to Smart, the existing backup versions will not be lost.
Probably they will be merged in order to save the space. That depends on the total destination size and so on.

Hi,

Does the problem appeared on the next backup execution? or after a while.

Hi, Please close Backup4all and rename this folder: C:\Users\Niamh Holding\AppData\Roaming\Softland\Backup4all 7 Then start Backup4all and open the .bkc catalog of the backup job, from the backup destination. That will recreate the backup job in Backup4all. Run again the backup and let us know if yo...

Hi,

Please send us that log file to support[at]backup4all[dot]com

Hi,

Do you have an USB connected destination?
If yes, please make sure you use the "Safely Remove Hardware" tool before disconnecting the USB drive.
At this moment you can run a scandrive for errors and see if the problem appears again.

Hi,

Can you please send us the backup log and the .bkc catalog file for that job? (send it to support[at]backup4all[dot]com)