Search found 1590 matches

by Adrian (Softland)
Thu May 27, 2010 8:14 am
Forum: Support & Troubleshooting
Topic: Fast mirror always copies all files ?
Replies: 1
Views: 2097

Re: Fast mirror always copies all files ?

Hi,

To back up only the new and modified files, please open Backup Properties->Mirror page and check the "Fast Mirror" option.
by Adrian (Softland)
Wed May 26, 2010 10:02 am
Forum: Support & Troubleshooting
Topic: Backup Failure
Replies: 3
Views: 2828

Re: Backup Failure

Hi,

I'm glad the problem is fixed now.
by Adrian (Softland)
Wed May 26, 2010 9:59 am
Forum: Support & Troubleshooting
Topic: Upgrading from Fbackup to Backup4all
Replies: 1
Views: 2608

Re: Upgrading from Fbackup to Backup4all

Hi,

You can open the ini files which will just recreate the backup job in Backup4all Lite, but you will need to run the backup again.
You cannot open or import fkc files in Backup4all Lite. You can do that only in Professional edition.
by Adrian (Softland)
Tue May 25, 2010 7:57 am
Forum: Support & Troubleshooting
Topic: Cancelled Backup - Stuck "Aborting Backup"
Replies: 5
Views: 8099

Re: Cancelled Backup - Stuck "Aborting Backup"

Hi,

We already contacted BitDefender company.
They suggested this solution:
http://www.backup4all.com/kb/using-back ... 79.html#69
by Adrian (Softland)
Thu May 20, 2010 12:43 pm
Forum: Support & Troubleshooting
Topic: Backup Failure
Replies: 3
Views: 2828

Re: Backup Failure

Hi,

Please send us the backup log and the catalog file to support[at]backup4all[dot]com.
To find the files, go to View->Open Folder->Catalog folder, and View->Job Logs->Last backup log.
Put the files into a zip/rar archive.
by Adrian (Softland)
Thu May 20, 2010 7:05 am
Forum: Support & Troubleshooting
Topic: What can I expect from running Cleanup job?
Replies: 5
Views: 3803

Re: What can I expect from running Cleanup job?

Hi,

They will be backed up when you run the backup.
Please note the deletion has to be done in Backup4all, not manually in destination.
by Adrian (Softland)
Wed May 19, 2010 2:00 pm
Forum: Support & Troubleshooting
Topic: B4A backs up tens of thousands of empty folders :-(
Replies: 13
Views: 7239

Re: B4A backs up tens of thousands of empty folders :-(

Hi, I'm glad you understand our suggestion and its meaning. No other users complained about the file dates filter. Date modified > one week ago means Backup4all will back up all files newer than one week ago. In order to understand these notations, I suggest you to imagine the axis time. It goes fro...
by Adrian (Softland)
Wed May 19, 2010 11:48 am
Forum: Support & Troubleshooting
Topic: Previous versions not being deleted
Replies: 1
Views: 2926

Re: Previous versions not being deleted

Hi,

Please read this article about how to use the backup rotation scheme: https://www.backup4all.com/how-to-backup-...-kb.html
In your case you forgot to uncheck the "Use local catalogs" option from Backup Properties->Advanced page.
by Adrian (Softland)
Wed May 19, 2010 11:43 am
Forum: Support & Troubleshooting
Topic: B4A backs up tens of thousands of empty folders :-(
Replies: 13
Views: 7239

Re: B4A backs up tens of thousands of empty folders :-(

Hi, We are just trying to help you configure the backup as it is best for you. It's your decision if you accept our advice or you continue doing your way. The section of the help file you mentioned does not apply for you. If 47 MB means a large file for you and "in time" means 2-3 days then you shou...
by Adrian (Softland)
Wed May 19, 2010 10:30 am
Forum: Support & Troubleshooting
Topic: B4A backs up tens of thousands of empty folders :-(
Replies: 13
Views: 7239

Re: B4A backs up tens of thousands of empty folders :-(

Hi, It seems you do not understand what I'm trying to explain you. I'll try to rephrase it in some short sentences. 1. The wrong way you configured the backup is that you perform a full backup if all your incremental backups have more than 24 MB. There are only 2-3 modified files backed up two times...