Search found 1590 matches

by Adrian (Softland)
Mon Aug 30, 2010 9:02 am
Forum: Support & Troubleshooting
Topic: Application Log File Format
Replies: 4
Views: 2729

Re: Application Log File Format

Hi,

What version of Backup4all 4 you installed?
Do you have the same problem for the backup job? View->Job Logs->Last backup log.
by Adrian (Softland)
Tue Aug 24, 2010 7:16 am
Forum: Support & Troubleshooting
Topic: preparing shadow copy . . . please wait
Replies: 51
Views: 23612

Re: preparing shadow copy . . . please wait

Hi,

We have users that confirmed their problem was caused by the antivirus.

What antivirus do you use?
Do you have the same problem if you disable the antivirus?
by Adrian (Softland)
Mon Aug 23, 2010 11:44 am
Forum: Support & Troubleshooting
Topic: Backup Catelogs/ Seeding
Replies: 1
Views: 1725

Re: Backup Catelogs/ Seeding

Hi,

Please read this article about how to do that:
http://www.backup4all.com/kb/backup-str ... p-239.html
by Adrian (Softland)
Fri Aug 20, 2010 2:48 pm
Forum: Feedback & Wishlist
Topic: Warning notification - wishlist
Replies: 1
Views: 2998

Re: Warning notification - wishlist

Hi, If there is an error during the backup, the execution will stop, and will be displayed a box asking if you want to see the log file. If there are warnings during the backup, the execution will continue and the box asking you to see the log file will be shown after the backup is finished. If the ...
by Adrian (Softland)
Thu Aug 19, 2010 8:01 am
Forum: Support & Troubleshooting
Topic: Default compression filter
Replies: 10
Views: 5519

Re: Default compression filter

Hi,

The image was not correctly attached. Please try again or send it by email to support[at]backup4all[dot]com
by Adrian (Softland)
Wed Aug 18, 2010 8:06 am
Forum: Support & Troubleshooting
Topic: Default compression filter
Replies: 10
Views: 5519

Re: Default compression filter

Hi,

We just sent you an extra trial key for another 30 days by email.
by Adrian (Softland)
Mon Aug 16, 2010 2:00 pm
Forum: Support & Troubleshooting
Topic: Default compression filter
Replies: 10
Views: 5519

Re: Default compression filter

Hi,

Please install build 214 of Backup4all.
After running the backup, open the resulting zip archive using WinZip.
Switch on Details view and compare the original size of the file with the packed one.
Also see the compression ratio.

Let us know if you still have the problem.
by Adrian (Softland)
Tue Aug 10, 2010 10:08 am
Forum: Support & Troubleshooting
Topic: Run Group on demand
Replies: 4
Views: 2309

Re: Run Group on demand

Hi,

Please explain much clear what you need to know. I don't understand your question.
by Adrian (Softland)
Tue Aug 10, 2010 9:32 am
Forum: Support & Troubleshooting
Topic: back4all = bare metal?
Replies: 2
Views: 2114

Re: back4all = bare metal?

Hi,

You cannot do that with Backup4all. You should use it for data files backup only.
by Adrian (Softland)
Mon Aug 09, 2010 9:18 am
Forum: Support & Troubleshooting
Topic: Move backup jobs in group to control run order
Replies: 1
Views: 2379

Re: Move backup jobs in group to control run order

Hi,

Please go to View menu->View jobs as->Tree.
Now you can change the backup jobs order.