Search found 1600 matches

by Adrian (Softland)
Mon Sep 06, 2010 12:44 pm
Forum: Support & Troubleshooting
Topic: Evaluating B4All for purchase and getting errors
Replies: 7
Views: 3194

Re: Evaluating B4All for purchase and getting errors

Hi,

Please make sure the destination drive is formatted as NTFS.
by Adrian (Softland)
Fri Sep 03, 2010 11:26 am
Forum: Support & Troubleshooting
Topic: backup only fotos
Replies: 4
Views: 2071

Re: backup only fotos

Hi,

For Images, please see this article:
http://www.backup4all.com/kb/backup-ima ... l-397.html

For Music, please see this article:
http://www.backup4all.com/kb/backup-mus ... l-395.html
by Adrian (Softland)
Fri Sep 03, 2010 11:06 am
Forum: Support & Troubleshooting
Topic: Assign Notes to Backup-Runs - Not Jobs
Replies: 2
Views: 2544

Re: Assign Notes to Backup-Runs - Not Jobs

Hi, We suggest you to use the backup labels to assign notes for each backup run. You can enter for each label information about that backup execution. You can have the Label list near the backup executions list in Explore View, Test, Backup View and so on. To enable the Labels, please open Backup Pr...
by Adrian (Softland)
Fri Sep 03, 2010 8:24 am
Forum: Support & Troubleshooting
Topic: Evaluating B4All for purchase and getting errors
Replies: 7
Views: 3194

Re: Evaluating B4All for purchase and getting errors

Hi,

Do you have the same problem if you try to copy the file using Total commander or a similar application?
by Adrian (Softland)
Thu Sep 02, 2010 10:32 am
Forum: Support & Troubleshooting
Topic: Evaluating B4All for purchase and getting errors
Replies: 7
Views: 3194

Re: Evaluating B4All for purchase and getting errors

Hi,

Can you send us a screenshot with the message you receive?
by Adrian (Softland)
Thu Sep 02, 2010 10:28 am
Forum: Support & Troubleshooting
Topic: preparing shadow copy . . . please wait
Replies: 51
Views: 23819

Re: preparing shadow copy . . . please wait

Hi,

Can you give us access to your computer using TeamViewer? If yes, please send us the ID and pass to support[at]backup4all[dot]com
by Adrian (Softland)
Wed Sep 01, 2010 10:30 am
Forum: Support & Troubleshooting
Topic: Mirror Backup Error
Replies: 1
Views: 2373

Re: Mirror Backup Error

Hi,

Please send us the last backup log from View->Job Logs->Last backup log.
Send it to support[at]backup4all[dot]com
by Adrian (Softland)
Wed Sep 01, 2010 10:28 am
Forum: Support & Troubleshooting
Topic: Evaluating B4All for purchase and getting errors
Replies: 7
Views: 3194

Re: Evaluating B4All for purchase and getting errors

Hi,

Is the path on the destination drive a long one? What about the file name length?
What is the size of the zip file?
by Adrian (Softland)
Tue Aug 31, 2010 9:12 am
Forum: Support & Troubleshooting
Topic: Cannot backup a specific open file
Replies: 5
Views: 3837

Re: Cannot backup a specific open file

Hi,

Please run Backup4all as administrator (right click on the shortcut and select Run as administrator).
Do you still have the problem?
by Adrian (Softland)
Tue Aug 31, 2010 9:03 am
Forum: Support & Troubleshooting
Topic: Ability to drag and drop folders into "Sources" pane removed?
Replies: 12
Views: 7648

Re: Ability to drag and drop folders into "Sources" pane removed?

Hi,

The only solution to avoid UAC is to disable it.