Search found 1565 matches

by Adrian (Softland)
Fri Oct 08, 2010 4:17 pm
Forum: Feedback & Wishlist
Topic: BKC file size
Replies: 1
Views: 3145

Re: BKC file size

Hi,

We will think about your suggestion. We added it to our Wishlist.
by Adrian (Softland)
Fri Oct 08, 2010 3:19 pm
Forum: Support & Troubleshooting
Topic: specified network name not longer available
Replies: 3
Views: 5609

Re: specified network name not longer available

Hi,

You can increase the wait time and the number of retries when destination is not ready if you go to Tools->Options->Backup page.
Let us know if you still have the problem after increasing these values.
by Adrian (Softland)
Fri Oct 08, 2010 3:13 pm
Forum: Support & Troubleshooting
Topic: preparing shadow copy . . . please wait
Replies: 51
Views: 23274

Re: preparing shadow copy . . . please wait

Hi,

We found there is a problem with Volume Shadow Copy for large backups. The fix will be available in the new release next week.
by Adrian (Softland)
Fri Oct 01, 2010 12:24 pm
Forum: Feedback & Wishlist
Topic: 2 Feature requests for mirroring
Replies: 3
Views: 3627

Re: 2 Feature requests for mirroring

Hi, @philibertperusse: Please note you did not understand the feature request of tranglos. Tranglos has the files in backup destination but they were not copied there with Backup4all, so those files are not in the backup catalog. Backup4all is always looking for the backup catalog to decide which fi...
by Adrian (Softland)
Fri Oct 01, 2010 11:41 am
Forum: Support & Troubleshooting
Topic: Mirror Backup - Missing files not updated
Replies: 4
Views: 2303

Re: Mirror Backup - Missing files not updated

Hi,

That is not a bug, this is how Backup4all was designed to work. It looks in the backup catalog to decide which files will be backed up.
Please note you should never manually delete the backup files from destination.
by Adrian (Softland)
Fri Oct 01, 2010 11:37 am
Forum: Support & Troubleshooting
Topic: Comparison Criteria - MD5 or SHA
Replies: 3
Views: 2355

Re: Comparison Criteria - MD5 or SHA

Hi,

We do not have any plans to change from CRC32 to MD5.
MD5 is frequently used for data security.
We consider that CRC32 is very good as long as you cannot modify a file and have the same CRC.
by Adrian (Softland)
Fri Oct 01, 2010 11:24 am
Forum: Support & Troubleshooting
Topic: Plugin Use With Mapped Source Drive
Replies: 1
Views: 2713

Re: Plugin Use With Mapped Source Drive

Hi,

Yes, using Backup4all, you can create backups to any of the following destinations: local hard drive, network drive, mapped network drive, removable, external USB, FTP, SFTP, CD, DVD, Blu-ray.
by Adrian (Softland)
Thu Sep 30, 2010 2:02 pm
Forum: Support & Troubleshooting
Topic: Successful Backup - Many Warnings??
Replies: 4
Views: 4279

Re: Successful Backup - Many Warnings??

Hi,

Please note we don't have such problems here.
We wanted to help you fixing the problem that might be in the way you configured the FTP server.
by Adrian (Softland)
Thu Sep 30, 2010 1:59 pm
Forum: Support & Troubleshooting
Topic: preparing shadow copy . . . please wait
Replies: 51
Views: 23274

Re: preparing shadow copy . . . please wait

@DannyN

Can you tell us how many files do you have to be backed up?
by Adrian (Softland)
Tue Sep 28, 2010 2:20 pm
Forum: Support & Troubleshooting
Topic: Successful Backup - Many Warnings??
Replies: 4
Views: 4279

Re: Successful Backup - Many Warnings??

Hi,

Sorry for the late response.
That is not a known issue.
Can you give us access to your FTP server?
Please send us the details to connect to support[at]backup4all[dot]com