Search found 1548 matches

by Adrian (Softland)
Wed Oct 31, 2018 12:42 pm
Forum: Feedback & Wishlist
Topic: backblaze b2 cloud backup support *wishlist*
Replies: 2
Views: 2674

Re: backblaze b2 cloud backup support *wishlist*

Hi,

We added your request to our Wishlist.
by Adrian (Softland)
Fri Oct 26, 2018 9:06 am
Forum: Support & Troubleshooting
Topic: It does not copy all subdirectories
Replies: 1
Views: 1847

Re: It does not copy all subdirectories

Hi,

Please send us the last backup log and the .bkc catalog file for that job, from the backup destination, to support[at]backup4all[dot]com.
by Adrian (Softland)
Mon Oct 22, 2018 10:35 am
Forum: Support & Troubleshooting
Topic: Issue with program Rev. 7.4 bld 475 update
Replies: 4
Views: 2392

Re: Issue with program Rev. 7.4 bld 475 update

Hi,

Is the Backup4all.exe process running in Task Manager?
If yes, please kill the process and try again to open Backup4all.
Also please make sure the antivirus/firewall does not block the execution of Backup4all. Put it in the exceptions list.
by Adrian (Softland)
Wed Oct 10, 2018 11:09 am
Forum: Feedback & Wishlist
Topic: Poor workflow with "continue/ignore/abort" dialog for Multi-disc backup
Replies: 3
Views: 2909

Re: Poor workflow with "continue/ignore/abort" dialog for Multi-disc backup

Hi,

Can you please send us the last backup log to see exactly what are you asked for?
Normally, Backup4all cannot continue the backup until the new disk is entered and the backup is told to continue.
by Adrian (Softland)
Wed Oct 10, 2018 10:33 am
Forum: Support & Troubleshooting
Topic: OneDrive link broken?
Replies: 5
Views: 6135

Re: OneDrive link broken?

Hi,

Can you please send us the last backup log for Google Drive backup? send it to support[at]backup4all[dot]com
by Adrian (Softland)
Wed Oct 10, 2018 10:06 am
Forum: Support & Troubleshooting
Topic: Delete Files from Backup
Replies: 3
Views: 6733

Re: Delete Files from Backup

Hi,

You can try to limit the number of file versions in Backup Properties->Type->Storage page.
This way, the old file versions will be deleted from the zip files containing them.
by Adrian (Softland)
Wed Oct 10, 2018 9:17 am
Forum: Support & Troubleshooting
Topic: Google Drive - MAx Path Length etc ?
Replies: 3
Views: 3424

Re: Google Drive - MAx Path Length etc ?

Hi,

What is the error message received?
Please send us the complete backup log to support[at]backup4all[dot]com
by Adrian (Softland)
Tue Oct 02, 2018 2:33 pm
Forum: Support & Troubleshooting
Topic: OneDrive Error 401
Replies: 3
Views: 37985

Re: OneDrive Error 401

Hi,

Please open Backup Properties->Compression.
Set the split size at 1 GB and also select the "Create independent splits" option.
Press Save and run again the backup.
Do you still have the problem?