Search found 1590 matches

by Adrian (Softland)
Tue Jun 04, 2019 10:59 am
Forum: Support & Troubleshooting
Topic: Backup4all burns 46.95gb data into 46.56gb disc.
Replies: 3
Views: 1413

Re: Backup4all burns 46.95gb data into 46.56gb disc.

Hi,

You are correct, I did not see the Mirror type was selected.
by Adrian (Softland)
Tue Jun 04, 2019 10:57 am
Forum: Support & Troubleshooting
Topic: Can Backup4all backup/restore Windows partition?
Replies: 1
Views: 1038

Re: Can Backup4all backup/restore Windows partition?

Hi,

Backup4all was not designed for system/partition backup.
It was designed for data files backups only.
by Adrian (Softland)
Mon May 20, 2019 10:05 am
Forum: Support & Troubleshooting
Topic: Backup4all burns 46.95gb data into 46.56gb disc.
Replies: 3
Views: 1413

Re: Backup4all burns 46.95gb data into 46.56gb disc.

Hi, The size information in log is about the size we use on the disc, in order not to fill it, but it can increase to the maximum available space. The used space is also calculated to allow the backup catalog on the same disc, if necessarily. I understand you want to back up 6 TB on 120 BD-R dual la...
by Adrian (Softland)
Wed Apr 24, 2019 9:12 am
Forum: Support & Troubleshooting
Topic: Mirror Backup not deleting excluded files
Replies: 3
Views: 2586

Re: Mirror Backup not deleting excluded files

@BackItUpSafely

Please send us the same files to support[at]backup4all[dot]com in order to analyze this situation
- the last backup log
- the backup catalog (.bkc file) from the backup destination
by Adrian (Softland)
Fri Apr 19, 2019 10:43 am
Forum: Support & Troubleshooting
Topic: Use Amazon S3 as a backup source
Replies: 2
Views: 1033

Re: Use Amazon S3 as a backup source

Hi,

You cannot have the backup source on Amazon S3.
by Adrian (Softland)
Mon Apr 15, 2019 9:09 am
Forum: Support & Troubleshooting
Topic: Scheduled backup aborting with "User pressed cancel"
Replies: 1
Views: 967

Re: Scheduled backup aborting with "User pressed cancel"

Hi,

Please send us the last backup log for that job to support[at]backup4all[dot]com
by Adrian (Softland)
Mon Mar 25, 2019 10:57 am
Forum: Support & Troubleshooting
Topic: How do i rename a backup job?
Replies: 2
Views: 1041

Re: How do i rename a backup job?

Hi,

You need to edit the Name field in Backup Properties->General page, then press Save.
Is the backup name changed in Backup4all?
If not, do you get any error message?
by Adrian (Softland)
Tue Mar 19, 2019 1:51 pm
Forum: Support & Troubleshooting
Topic: migrating settings
Replies: 2
Views: 1038

Re: migrating settings

Hi,

Please read this article about how to backup and restore the Backup4all configurations:
https://www.backup4all.com/how-to-back- ... ns-kb.html
by Adrian (Softland)
Mon Mar 11, 2019 8:54 am
Forum: Support & Troubleshooting
Topic: High CPU use
Replies: 3
Views: 1176

Re: High CPU use

Hi,

Please open Backup4all, go to File->Options->Startup and updates.
Uncheck the "Show tray icon" and press OK.
That will not affect the functionality of the backups (even if scheduled).
by Adrian (Softland)
Tue Mar 05, 2019 1:01 pm
Forum: Support & Troubleshooting
Topic: Cannot backup files in inetsrv\config
Replies: 1
Views: 956

Re: Cannot backup files in inetsrv\config

Hi,

That is a Windows protected folder, with special permissions.
I created a ticket so Backup4all could display and back up that folder.