Search found 1503 matches

by Support
Tue Sep 07, 2010 9:26 am
Forum: Support & Troubleshooting
Topic: License Problem
Replies: 2
Views: 1854

Re: License Problem

Hi,

We processed all support requests about registration keys. Did you received the answer?
If not, please make sure you wrote us to the correct email address: support[at]backup4all[dot]com
by Support
Mon Sep 06, 2010 3:36 pm
Forum: Feedback & Wishlist
Topic: MySQL & Oracle Databases
Replies: 1
Views: 2914

Re: MySQL & Oracle Databases

Hi,

We added your request to the Wishlist.
by Support
Mon Sep 06, 2010 3:35 pm
Forum: Support & Troubleshooting
Topic: no shutdown after backup execution if user is logged out...
Replies: 7
Views: 3096

Re: no shutdown after backup execution if user is logged out...

Hi,

Until the problem is fixed, please create a test.bat file containing only shutdown -s
In Backup Properties->Advanced, select this file to be executed after the backup.
Press Save.
by Support
Mon Sep 06, 2010 12:44 pm
Forum: Support & Troubleshooting
Topic: Evaluating B4All for purchase and getting errors
Replies: 7
Views: 2729

Re: Evaluating B4All for purchase and getting errors

Hi,

Please make sure the destination drive is formatted as NTFS.
by Support
Fri Sep 03, 2010 11:26 am
Forum: Support & Troubleshooting
Topic: backup only fotos
Replies: 4
Views: 1781

Re: backup only fotos

Hi,

For Images, please see this article:
http://www.backup4all.com/kb/backup-ima ... l-397.html

For Music, please see this article:
http://www.backup4all.com/kb/backup-mus ... l-395.html
by Support
Fri Sep 03, 2010 11:06 am
Forum: Support & Troubleshooting
Topic: Assign Notes to Backup-Runs - Not Jobs
Replies: 2
Views: 2223

Re: Assign Notes to Backup-Runs - Not Jobs

Hi, We suggest you to use the backup labels to assign notes for each backup run. You can enter for each label information about that backup execution. You can have the Label list near the backup executions list in Explore View, Test, Backup View and so on. To enable the Labels, please open Backup Pr...
by Support
Fri Sep 03, 2010 8:24 am
Forum: Support & Troubleshooting
Topic: Evaluating B4All for purchase and getting errors
Replies: 7
Views: 2729

Re: Evaluating B4All for purchase and getting errors

Hi,

Do you have the same problem if you try to copy the file using Total commander or a similar application?
by Support
Thu Sep 02, 2010 10:32 am
Forum: Support & Troubleshooting
Topic: Evaluating B4All for purchase and getting errors
Replies: 7
Views: 2729

Re: Evaluating B4All for purchase and getting errors

Hi,

Can you send us a screenshot with the message you receive?
by Support
Thu Sep 02, 2010 10:28 am
Forum: Support & Troubleshooting
Topic: preparing shadow copy . . . please wait
Replies: 51
Views: 21750

Re: preparing shadow copy . . . please wait

Hi,

Can you give us access to your computer using TeamViewer? If yes, please send us the ID and pass to support[at]backup4all[dot]com
by Support
Wed Sep 01, 2010 10:30 am
Forum: Support & Troubleshooting
Topic: Mirror Backup Error
Replies: 1
Views: 2095

Re: Mirror Backup Error

Hi,

Please send us the last backup log from View->Job Logs->Last backup log.
Send it to support[at]backup4all[dot]com