Search found 1529 matches

by Adrian (Softland)
Fri Nov 12, 2010 2:39 pm
Forum: Support & Troubleshooting
Topic: Clean Mirror Backup
Replies: 2
Views: 2060

Re: Clean Mirror Backup

Hi, Just want to be sure I correctly understand what you want to do. You want from time to time to "synchronize" the source files with the files in destination by just removing the deleted files from destination, without backing up all stuff again. Is that correct? If yes, please go to Backup Proper...
by Adrian (Softland)
Thu Nov 11, 2010 4:42 pm
Forum: Support & Troubleshooting
Topic: initial full backup
Replies: 1
Views: 1752

Re: initial full backup

Hi,

Please read this article about hot to do that:
http://www.backup4all.com/kb/backup-str ... p-239.html
by Adrian (Softland)
Thu Nov 11, 2010 4:37 pm
Forum: Support & Troubleshooting
Topic: How to open Backup files
Replies: 3
Views: 4333

Re: How to open Backup files

Hi,

If the size of the zip file is more than 4 GB, that means Backup4all has used zip64 technology (which allows unlimited zip file size).
You can open it only with Winzip 9.1 or later.
by Adrian (Softland)
Mon Nov 08, 2010 11:25 am
Forum: Support & Troubleshooting
Topic: Backup Jobs dissappearing and Changing and Duplicating
Replies: 6
Views: 2424

Re: Backup Jobs dissappearing and Changing and Duplicating

Hi,

Yes, the problem should be fixed in build 231.
Can you reproduce the problem every time? If yes, please tell us the exact steps you make to reproduce it here and fix it.
by Adrian (Softland)
Thu Nov 04, 2010 11:56 am
Forum: Support & Troubleshooting
Topic: Fail to start at Windows startup
Replies: 2
Views: 2659

Re: Fail to start at Windows startup

Hi,

We don't have such problems here.
Please try again to check that option. Also make sure you use an administrator account.

If you still have the problem, please put a shortcut for Backup4all in the Startup folder.
by Adrian (Softland)
Wed Nov 03, 2010 12:27 pm
Forum: Support & Troubleshooting
Topic: Unattended backups using scheduler (Windows) don't fire
Replies: 1
Views: 2486

Re: Unattended backups using scheduler (Windows) don't fire

Hi,

Please follow these steps:
1. Make sure you have the latest version of Backup4all 4.5.231
2. Open Backup Properties->Scheduler->Edit Properties.
3. Make sure the Windows scheduler option is selected.
4. Press Set password and type your Windows login password.
5. Press Save.
by Adrian (Softland)
Tue Nov 02, 2010 10:36 am
Forum: Support & Troubleshooting
Topic: backup4all and data backup upto 250 GB
Replies: 4
Views: 3569

Re: backup4all and data backup upto 250 GB

Hi, Yes, you can install Backup4all on any computer running Windows OS. Have you enabled the detailed logs? If not, please follow these steps: 1. Go to: Tools menu->Options->Logs and history 2. In the Content section, please set (check) the Log detailed information and Include summary in log options...
by Adrian (Softland)
Tue Nov 02, 2010 10:33 am
Forum: Support & Troubleshooting
Topic: ftp backup sets and nbt backup
Replies: 1
Views: 2421

Re: ftp backup sets and nbt backup

Hi,

Can you please give us more details about what you are trying to set up?
by Adrian (Softland)
Fri Oct 29, 2010 3:35 pm
Forum: Support & Troubleshooting
Topic: Backup aborted. Reason: Out of memory
Replies: 7
Views: 5146

Re: Backup aborted. Reason: Out of memory

Hi,

If you back up to FTP, Backup4all will automatically split the files at 2 GB. That is because many FTP servers does not allow larger files.
The restore won't be affected as Backup4all will handle just fine the splits it creates.
by Adrian (Softland)
Wed Oct 27, 2010 12:53 pm
Forum: Support & Troubleshooting
Topic: Save full folder info
Replies: 2
Views: 1833

Re: Save full folder info

Hi, The Save full folder info option can be found if you go to Backup Properties->Mirror page. It is called: "Create full paths". That refers to the complete path of the file including drive letter. If you change the location of a source folder, the new found folder will be backed up and the folder ...