Search found 1529 matches

by Adrian (Softland)
Thu Jan 06, 2011 2:20 pm
Forum: Feedback & Wishlist
Topic: CD/DVD Performance Increase
Replies: 1
Views: 2682

Re: CD/DVD Performance Increase

Hi,

We will think about your suggestion.
by Adrian (Softland)
Thu Jan 06, 2011 9:35 am
Forum: Support & Troubleshooting
Topic: Spanning for internal drives??
Replies: 4
Views: 2271

Re: Spanning for internal drives??

Hi,

We added your feature request on our To-Do list.
by Adrian (Softland)
Wed Jan 05, 2011 2:24 pm
Forum: Support & Troubleshooting
Topic: Clean DVD backup
Replies: 1
Views: 1769

Re: Clean DVD backup

Hi, Please open Backup Properties->Advanced. In the "Run action before backup" section, select "Run program or action" option. Go to CD, DVD or Blu-ray page and select "Erase before writing" option. Press Save and run the backup. After the backup is performed, please uncheck the two options you chec...
by Adrian (Softland)
Wed Jan 05, 2011 1:58 pm
Forum: Support & Troubleshooting
Topic: "the handle is invalid" error
Replies: 2
Views: 5436

Re: "the handle is invalid" error

hi, 1. Please make sure you have enough free disk space in destination. 2. In Backup Properties->Compression, please also check the "Create independent splits" option. 3. If you want to use a mapped network drive as backup destination, that can be done if you select in Backup Properties, the local h...
by Adrian (Softland)
Tue Jan 04, 2011 3:55 pm
Forum: Support & Troubleshooting
Topic: backup4all performance
Replies: 1
Views: 2504

Re: backup4all performance

Hi,

You can change the Backup4all application priority if you go to Tools->Options->Preferences.
Under "Application priority" section, you can move the cursor to a lower priority.
by Adrian (Softland)
Tue Jan 04, 2011 3:47 pm
Forum: Support & Troubleshooting
Topic: Spanning for internal drives??
Replies: 4
Views: 2271

Re: Spanning for internal drives??

Hi,

When you connect an eSATA drive in Windows, it won't be visible in Windows Explorer until you restart your OS. That is why you cannot use disk spanning with such devices.
by Adrian (Softland)
Tue Jan 04, 2011 9:26 am
Forum: Feedback & Wishlist
Topic: Sound on media change
Replies: 1
Views: 2705

Re: Sound on media change

Hi,

We added your request on our To-Do list.
by Adrian (Softland)
Tue Jan 04, 2011 9:25 am
Forum: Feedback & Wishlist
Topic: Keep the capitalisation
Replies: 4
Views: 4146

Re: Keep the capitalisation

Hi,

At this time, the behavior cannot be changed.
We added your request on our Wishlist.
by Adrian (Softland)
Tue Dec 21, 2010 1:44 pm
Forum: Support & Troubleshooting
Topic: Ability to drag and drop folders into "Sources" pane removed?
Replies: 12
Views: 6998

Re: Ability to drag and drop folders into "Sources" pane removed?

hi,

Can you give us access to your computer using TeamViewer?
Please send us the connection details to support[at]backup4all[dot]com
by Adrian (Softland)
Tue Dec 21, 2010 1:42 pm
Forum: Support & Troubleshooting
Topic: Error in IPersistFile.Save
Replies: 3
Views: 5702

Re: Error in IPersistFile.Save

Hi,

Windows 7 does not allow you to run Windows scheduled tasks without a password.
Please set a password for your Windows account and also set that password in the scheduled task.
That way you will be able to run the scheduled tasks.