Search found 1502 matches

by Support
Mon Nov 15, 2010 2:13 pm
Forum: Support & Troubleshooting
Topic: Mapped drive backup hangs. Credentials not saved?
Replies: 3
Views: 2719

Re: Mapped drive backup hangs. Credentials not saved?

Hi,

You cannot save credentials for a mapped source drive. That is possible only for destination drives.
Please try using UNC paths in Backup4all to access the network drive.
by Support
Mon Nov 15, 2010 2:06 pm
Forum: Support & Troubleshooting
Topic: NAS Miroring
Replies: 1
Views: 1744

Re: NAS Miroring

Hi,

Please follow these steps:
1. Create a Mirror backup adding the entire share to the backup sources.
2. On the Mirror page in Backup Properties, un-check "Create full paths" and "Copy files in a subfolder" options.
3. Press Save.
by Support
Mon Nov 15, 2010 1:17 pm
Forum: Support & Troubleshooting
Topic: Restoring ALL versions of a file
Replies: 2
Views: 1998

Re: Restoring ALL versions of a file

Hi,

Please open Backup4all, go to Explore View (F2)
Expand the tree to find the file you need.
Select the file and you can see in the bottom all versions of the file in backup and also in which backup number can be found.
by Support
Fri Nov 12, 2010 2:39 pm
Forum: Support & Troubleshooting
Topic: Clean Mirror Backup
Replies: 2
Views: 2006

Re: Clean Mirror Backup

Hi, Just want to be sure I correctly understand what you want to do. You want from time to time to "synchronize" the source files with the files in destination by just removing the deleted files from destination, without backing up all stuff again. Is that correct? If yes, please go to Backup Proper...
by Support
Thu Nov 11, 2010 4:42 pm
Forum: Support & Troubleshooting
Topic: initial full backup
Replies: 1
Views: 1708

Re: initial full backup

Hi,

Please read this article about hot to do that:
http://www.backup4all.com/kb/backup-str ... p-239.html
by Support
Thu Nov 11, 2010 4:37 pm
Forum: Support & Troubleshooting
Topic: How to open Backup files
Replies: 3
Views: 4231

Re: How to open Backup files

Hi,

If the size of the zip file is more than 4 GB, that means Backup4all has used zip64 technology (which allows unlimited zip file size).
You can open it only with Winzip 9.1 or later.
by Support
Mon Nov 08, 2010 11:25 am
Forum: Support & Troubleshooting
Topic: Backup Jobs dissappearing and Changing and Duplicating
Replies: 6
Views: 2333

Re: Backup Jobs dissappearing and Changing and Duplicating

Hi,

Yes, the problem should be fixed in build 231.
Can you reproduce the problem every time? If yes, please tell us the exact steps you make to reproduce it here and fix it.
by Support
Thu Nov 04, 2010 11:56 am
Forum: Support & Troubleshooting
Topic: Fail to start at Windows startup
Replies: 2
Views: 2580

Re: Fail to start at Windows startup

Hi,

We don't have such problems here.
Please try again to check that option. Also make sure you use an administrator account.

If you still have the problem, please put a shortcut for Backup4all in the Startup folder.
by Support
Wed Nov 03, 2010 12:27 pm
Forum: Support & Troubleshooting
Topic: Unattended backups using scheduler (Windows) don't fire
Replies: 1
Views: 2397

Re: Unattended backups using scheduler (Windows) don't fire

Hi,

Please follow these steps:
1. Make sure you have the latest version of Backup4all 4.5.231
2. Open Backup Properties->Scheduler->Edit Properties.
3. Make sure the Windows scheduler option is selected.
4. Press Set password and type your Windows login password.
5. Press Save.
by Support
Tue Nov 02, 2010 10:36 am
Forum: Support & Troubleshooting
Topic: backup4all and data backup upto 250 GB
Replies: 4
Views: 3478

Re: backup4all and data backup upto 250 GB

Hi, Yes, you can install Backup4all on any computer running Windows OS. Have you enabled the detailed logs? If not, please follow these steps: 1. Go to: Tools menu->Options->Logs and history 2. In the Content section, please set (check) the Log detailed information and Include summary in log options...