Search found 1503 matches

by Support
Thu Jan 13, 2011 9:55 am
Forum: Support & Troubleshooting
Topic: Backup at Shutdown - machine doesn't always shut down
Replies: 1
Views: 2100

Re: Backup at Shutdown - machine doesn't always shut down

Hi,

Please make sure you don't have other applications to start at computer shutdown.
You can also see in Task Manager which application is using your computer intensively.
by Support
Thu Jan 13, 2011 9:49 am
Forum: Support & Troubleshooting
Topic: FTP Invalid Folder
Replies: 2
Views: 2259

Re: FTP Invalid Folder

Hi,

What is the external path for that location?
by Support
Tue Jan 11, 2011 3:50 pm
Forum: Feedback & Wishlist
Topic: Erase only once
Replies: 1
Views: 2712

Re: Erase only once

Hi,

We added your suggestion on our Wish List.
by Support
Mon Jan 10, 2011 2:53 pm
Forum: Support & Troubleshooting
Topic: Problem with the Forum
Replies: 1
Views: 2392

Re: Problem with the Forum

Hi,

We fixed that problem, thanks for reporting it.
by Support
Thu Jan 06, 2011 2:20 pm
Forum: Feedback & Wishlist
Topic: CD/DVD Performance Increase
Replies: 1
Views: 2607

Re: CD/DVD Performance Increase

Hi,

We will think about your suggestion.
by Support
Thu Jan 06, 2011 9:35 am
Forum: Support & Troubleshooting
Topic: Spanning for internal drives??
Replies: 4
Views: 2184

Re: Spanning for internal drives??

Hi,

We added your feature request on our To-Do list.
by Support
Wed Jan 05, 2011 2:24 pm
Forum: Support & Troubleshooting
Topic: Clean DVD backup
Replies: 1
Views: 1701

Re: Clean DVD backup

Hi, Please open Backup Properties->Advanced. In the "Run action before backup" section, select "Run program or action" option. Go to CD, DVD or Blu-ray page and select "Erase before writing" option. Press Save and run the backup. After the backup is performed, please uncheck the two options you chec...
by Support
Wed Jan 05, 2011 1:58 pm
Forum: Support & Troubleshooting
Topic: "the handle is invalid" error
Replies: 2
Views: 5365

Re: "the handle is invalid" error

hi, 1. Please make sure you have enough free disk space in destination. 2. In Backup Properties->Compression, please also check the "Create independent splits" option. 3. If you want to use a mapped network drive as backup destination, that can be done if you select in Backup Properties, the local h...
by Support
Tue Jan 04, 2011 3:55 pm
Forum: Support & Troubleshooting
Topic: backup4all performance
Replies: 1
Views: 2443

Re: backup4all performance

Hi,

You can change the Backup4all application priority if you go to Tools->Options->Preferences.
Under "Application priority" section, you can move the cursor to a lower priority.
by Support
Tue Jan 04, 2011 3:47 pm
Forum: Support & Troubleshooting
Topic: Spanning for internal drives??
Replies: 4
Views: 2184

Re: Spanning for internal drives??

Hi,

When you connect an eSATA drive in Windows, it won't be visible in Windows Explorer until you restart your OS. That is why you cannot use disk spanning with such devices.