@neilr
What version of Backup4all do you have?
Do you get any warnings about those files?
If yes, please send us the backup log to support[at]backup4all[dot]com
Search found 1640 matches
- Wed Mar 04, 2020 7:41 am
- Forum: Support & Troubleshooting
- Topic: Deleted Source files not deleted in mirror backup
- Replies: 6
- Views: 3854
- Wed Mar 04, 2020 7:33 am
- Forum: Support & Troubleshooting
- Topic: Shutdown not working with scheduler - NOT SOLVED
- Replies: 3
- Views: 2036
Re: Shutdown not working with scheduler
Hi,
Is the scheduled task configured to run with highest privileges? (in Control Panel->Administrative Tools->Task Scheduler)
What about if you set in Backup4all to run: shutdown.exe /s /f
Is the scheduled task configured to run with highest privileges? (in Control Panel->Administrative Tools->Task Scheduler)
What about if you set in Backup4all to run: shutdown.exe /s /f
- Mon Mar 02, 2020 2:21 pm
- Forum: Support & Troubleshooting
- Topic: Invalid argument to date encode
- Replies: 2
- Views: 1097
Re: Invalid argument to date encode
Hi,
Please write us an email to support[at]backup4all[dot]com about this issue, to create us a temporary account on your FTP server, so we can reproduce the problem.
Please write us an email to support[at]backup4all[dot]com about this issue, to create us a temporary account on your FTP server, so we can reproduce the problem.
- Thu Feb 27, 2020 7:36 am
- Forum: Support & Troubleshooting
- Topic: backup to different places
- Replies: 2
- Views: 951
Re: backup to different places
Hi, If you want to create a new backup to Cloud, you will have to create a duplicate of the current backup job (right-click the backup job in Backup4all and select "Duplicate"). Then edit the Backup Properties->Destination. Select the cloud destination you want to use and press Save. The backup will...
- Thu Feb 27, 2020 7:29 am
- Forum: Support & Troubleshooting
- Topic: Can't update Backup4All - Error #11004
- Replies: 3
- Views: 1187
Re: Can't update Backup4All - Error #11004
Hi cyberdiva,
I'm glad the problem is solved.
I'm glad the problem is solved.
- Mon Feb 24, 2020 1:37 pm
- Forum: Support & Troubleshooting
- Topic: Problem with a scheduled mirror backup
- Replies: 3
- Views: 1180
Re: Problem with a scheduled mirror backup
Hi,
Do you have the same problem if you set the scheduled task to run with the highest privileges?
Do you have the same problem if you set the scheduled task to run with the highest privileges?
- Mon Feb 17, 2020 7:29 am
- Forum: Support & Troubleshooting
- Topic: Backup job stopped running...stuck in creating file list
- Replies: 2
- Views: 1077
Re: Backup job stopped running...stuck in creating file list
Hi,
Please send us all logs from this folder: "%USERPROFILE%\App Data\Roaming\Softland\Backup4all 8\Logs" to support[at]backup4all[dot]com
Please send us all logs from this folder: "%USERPROFILE%\App Data\Roaming\Softland\Backup4all 8\Logs" to support[at]backup4all[dot]com
- Tue Feb 11, 2020 11:32 am
- Forum: Support & Troubleshooting
- Topic: Problem with a scheduled mirror backup
- Replies: 3
- Views: 1180
Re: Problem with a scheduled mirror backup
Hi,
Do you have the same problem if you map the source network share and use the mapped drive as backup source?
Do you have the same problem if you map the source network share and use the mapped drive as backup source?
- Tue Feb 11, 2020 11:02 am
- Forum: Support & Troubleshooting
- Topic: Backups up to NAS causes very slow PC performance
- Replies: 4
- Views: 1113
Re: Backups up to NAS causes very slow PC performance
Hi,
After the suspend period, the backup will resume.
You can use the Quick test option in Backup Properties->Advanced page.
That will only check if the file exists in destination and has the correct size.
After the suspend period, the backup will resume.
You can use the Quick test option in Backup Properties->Advanced page.
That will only check if the file exists in destination and has the correct size.
- Mon Feb 10, 2020 12:03 pm
- Forum: Support & Troubleshooting
- Topic: Backups up to NAS causes very slow PC performance
- Replies: 4
- Views: 1113
Re: Backups up to NAS causes very slow PC performance
Hi,
In version 8 of Backup4all you can suspend the backups during working hours.
Go to "File->Options->Suspend" and set the time interval when the backups will be suspended, so the computer activity will not be affected.
In version 8 of Backup4all you can suspend the backups during working hours.
Go to "File->Options->Suspend" and set the time interval when the backups will be suspended, so the computer activity will not be affected.