Search found 1548 matches

by Adrian (Softland)
Mon Dec 03, 2018 11:06 am
Forum: Support & Troubleshooting
Topic: combine/merge catalogs
Replies: 1
Views: 1745

Re: combine/merge catalogs

Hi,

No, you cannot do that.
by Adrian (Softland)
Thu Nov 29, 2018 12:49 pm
Forum: Support & Troubleshooting
Topic: Support for detection of moved source files
Replies: 7
Views: 3898

Re: Support for detection of moved source files

Hi,

We added your request to our Wishlist.
by Adrian (Softland)
Thu Nov 29, 2018 12:48 pm
Forum: Support & Troubleshooting
Topic: BackBlaze B2
Replies: 5
Views: 73709

Re: BackBlaze B2

Hi,

I cannot give you an exact date when BackBlaze will be implemented in Backup4all. There are other priority tasks to work on, but we consider each user request for BackBlaze.
by Adrian (Softland)
Wed Nov 28, 2018 12:23 pm
Forum: Support & Troubleshooting
Topic: Use of wildcard paths as Sources/in plugins?
Replies: 1
Views: 1963

Re: Use of wildcard paths as Sources/in plugins?

Hi,

At this moment wildcards cannot be used in plugins, for folders.
I put your request on the Wishlist.
by Adrian (Softland)
Thu Nov 22, 2018 2:41 pm
Forum: Support & Troubleshooting
Topic: Backup4All can't write to Cryptomator virtual drive
Replies: 8
Views: 3010

Re: Backup4All can't write to Cryptomator virtual drive

Hi,

I installed Cryptomator here, but it seems to be very slow in accessing and handling files.
The problem seems to be it does not respond in a decent time to Backup4all's request.
by Adrian (Softland)
Wed Nov 21, 2018 11:59 am
Forum: Support & Troubleshooting
Topic: Backup4All can't write to Cryptomator virtual drive
Replies: 8
Views: 3010

Re: Backup4All can't write to Cryptomator virtual drive

Hi,

Do you have the same problem if you set the Cryptomator virtual drive outside the OneDrive folder?
by Adrian (Softland)
Tue Nov 20, 2018 2:00 pm
Forum: Support & Troubleshooting
Topic: Cannot activate Backup4all 7 Lite
Replies: 1
Views: 1519

Re: Cannot activate Backup4all 7 Lite

Hi,

Please make sure the firewall is not blocking Backup4all to connect to internet.
Try to restart the computer and see if you still have the problem.
by Adrian (Softland)
Tue Nov 20, 2018 7:11 am
Forum: Support & Troubleshooting
Topic: Backup4All can't write to Cryptomator virtual drive
Replies: 8
Views: 3010

Re: Backup4All can't write to Cryptomator virtual drive

Hi,

Is L: drive the correct one?
Can you give me access to your computer using TeamViewer?
Please send us an email to support[at]backup4all[dot]com
by Adrian (Softland)
Mon Nov 19, 2018 10:06 am
Forum: Support & Troubleshooting
Topic: Backup4All can't write to Cryptomator virtual drive
Replies: 8
Views: 3010

Re: Backup4All can't write to Cryptomator virtual drive

Hi,

Do you run the backup manually or scheduled?
Do you have the same problem if you run Backup4all as administrator?
by Adrian (Softland)
Tue Nov 06, 2018 9:23 am
Forum: Support & Troubleshooting
Topic: Scheduler Not Working
Replies: 6
Views: 3529

Re: Scheduler Not Working

Hi,

Please go to Control Panel->Administrative Tools->Task Scheduler.
Go to "Softland->Backup4all 7" folder and try to create a scheduled task there. Can you do that?
If not, please delete these folders and try again from Backup4all to create a new scheduled task.