Search found 1503 matches

by Support
Mon Jan 24, 2011 4:34 pm
Forum: Support & Troubleshooting
Topic: Backup Jobs Being Deleted and Duplicated
Replies: 1
Views: 2156

Re: Backup Jobs Being Deleted and Duplicated

Hi,

Please download the latest version of Backup4all (4.5.236) and see if you still have the problem.
Some fixes were made that should fix such problems.
by Support
Fri Jan 21, 2011 12:45 pm
Forum: Support & Troubleshooting
Topic: Editing Filters
Replies: 3
Views: 1897

Re: Editing Filters

Hi,

Please send us the ini file for that job.
To find it, go to View->Open Folder->Initialization folder.
Send it to support[at]backup4all[dot]com
by Support
Thu Jan 20, 2011 12:08 pm
Forum: Support & Troubleshooting
Topic: mirror Backup files disappear from time to time
Replies: 1
Views: 1826

Re: mirror Backup files disappear from time to time

Hi,

Please download the latest version of Backup4all 4.5.234, create a new backup job and try again. Do you still have the problem?
by Support
Thu Jan 20, 2011 12:04 pm
Forum: Support & Troubleshooting
Topic: Incremental Backup taking very long time on Deleting Zip Files step
Replies: 1
Views: 2880

Re: Incremental Backup taking very long time on Deleting Zip Files step

Hi,

Please send us the backup log from View->Job Logs->Last backup log, to support[at]backup4all[dot]com
by Support
Mon Jan 17, 2011 2:47 pm
Forum: Tutorials & Documentation
Topic: Changing Backup Destination
Replies: 1
Views: 9299

Re: Changing Backup Destination

Hi,

The same problem was discussed here:
http://www.backup4all.com/forum/support ... -t242.html
by Support
Mon Jan 17, 2011 2:41 pm
Forum: Support & Troubleshooting
Topic: Editing Filters
Replies: 3
Views: 1897

Re: Editing Filters

Hi,

What version of Backup4all do you have?
Do you have this problem for a new backup job too?
by Support
Mon Jan 17, 2011 2:38 pm
Forum: Support & Troubleshooting
Topic: Local Catelogue file is delete if destination changed
Replies: 6
Views: 5329

Re: Local Catelogue file is delete if destination changed

Hi, 1. Before changing the destination, please go to Backup Properties->Advanced page. 2. Uncheck the "Use local catalogs" option and press Save. 3. Move the backup files and the .bkc catalog file to the new destination 4. Open again Backup Properties and change the destination to FTP. 5. Press Save...
by Support
Mon Jan 17, 2011 1:49 pm
Forum: Support & Troubleshooting
Topic: Filename case change handling
Replies: 1
Views: 2154

Re: Filename case change handling

Hi,

The file name in destination won't be changed in this case.
Please note the file names stored in Backup4all's catalog are not case sensitive.
by Support
Mon Jan 17, 2011 1:40 pm
Forum: Support & Troubleshooting
Topic: Execute action after backup
Replies: 2
Views: 1860

Re: Execute action after backup

@Chevallier0078

I see you don't use the latest version of Backup4all 4.5.234
Please download it and see if you still have the problem.
Do you have the problem for a new backup job too?
by Support
Thu Jan 13, 2011 10:08 am
Forum: Support & Troubleshooting
Topic: Filter Confusion (revisited)
Replies: 2
Views: 2244

Re: Filter Confusion (revisited)

Hi, Here is the problem: Log Files ( File name = '*.log|*.log1|*.log2|*.log3' AND Folder name = 'C:\Windows\System32\LogFiles\*') You indicated Backup4all to exclude the *.log files only from "C:\Windows\System32\LogFiles\*" The warning message you receive refers to "C:\PROGRAM FILES\..." The above ...