Search found 1529 matches

by Adrian (Softland)
Tue Feb 15, 2011 12:19 pm
Forum: Support & Troubleshooting
Topic: cannot send email notifications through Microsoft Online hosted Exchange
Replies: 9
Views: 5706

Re: cannot send email notifications through Microsoft Online hosted Exchange

Hi, Please try using GMail. Use these settings: 1. At Name/IP -> smtp.gmail.com 2. Port: 587 or 465 3. Set (check) the SSL option 4. Please set (check) the Authentication option 5. At username write your email address username@gmail.com 6. Password: your gmail password 7. At Email Address->From-> Pl...
by Adrian (Softland)
Tue Feb 15, 2011 12:15 pm
Forum: Support & Troubleshooting
Topic: Backup Group
Replies: 1
Views: 1749

Re: Backup Group

Hi,

Please read this article about how to schedule a backup group:
https://www.backup4all.com/how-to-schedule-a-backup-job-kb.html
by Adrian (Softland)
Fri Feb 11, 2011 12:49 pm
Forum: Support & Troubleshooting
Topic: Save Button
Replies: 4
Views: 2060

Re: Save Button

Hi,

Please try using a vertical resolution higher than 768.
Do you still have the problem?
by Adrian (Softland)
Fri Feb 11, 2011 12:48 pm
Forum: Support & Troubleshooting
Topic: Local Catelogue file is delete if destination changed
Replies: 6
Views: 5472

Re: Local Catelogue file is delete if destination changed

Hi, That scenario is tested and there are clients using it without problems. Here is another way to do that: 1. Delete the backup job from Backup4all. 2. Go to File->Open backup from->FTP server 3. Configure the server and press Show. 4. Select the backup catalog and press Open. 5. When asked if you...
by Adrian (Softland)
Fri Feb 11, 2011 12:44 pm
Forum: Support & Troubleshooting
Topic: Timer won't fire
Replies: 1
Views: 1791

Re: Timer won't fire

Hi,

Can you create a scheduler from Windows?
by Adrian (Softland)
Thu Feb 10, 2011 8:39 am
Forum: Support & Troubleshooting
Topic: Save Button
Replies: 4
Views: 2060

Re: Save Button

Hi,

What is your screen resolution?
by Adrian (Softland)
Tue Feb 08, 2011 8:40 am
Forum: Support & Troubleshooting
Topic: How to get rid of warnings for open files
Replies: 2
Views: 3702

Re: How to get rid of warnings for open files

Hi,

First you should see why those files cannot be backed up.
Make sure the Volume Shadow Copy service is working fine on your computer.
To find it, go to Start->Control Panel->Administrative Tools->Services.

You can filter the source files by "ntuser.dat" and "UsrClass.dat".
by Adrian (Softland)
Mon Feb 07, 2011 12:54 pm
Forum: Support & Troubleshooting
Topic: New folder
Replies: 1
Views: 1674

Re: New folder

Hi,

Do you use any tags in Backup Properties->Differential page?
by Adrian (Softland)
Mon Feb 07, 2011 12:48 pm
Forum: Support & Troubleshooting
Topic: Backup number
Replies: 2
Views: 2192

Re: Backup number

Hi,

The maximum value for the backup number is 2^32 which means (4,294,967,296). It won't reset to value "1"
by Adrian (Softland)
Thu Feb 03, 2011 4:15 pm
Forum: Support & Troubleshooting
Topic: List index out of bounds (-1)
Replies: 1
Views: 2747

Re: List index out of bounds (-1)

Hi,

Please send us the backup catalog for that job from View->Open Folder->Destination Folder.
Put the file into a zip archive and send it to support[at]backup4all[dot]com