Search found 1529 matches

by Adrian (Softland)
Wed Mar 02, 2011 10:19 am
Forum: Feedback & Wishlist
Topic: Improved file size sort in Explore View
Replies: 1
Views: 2865

Re: Improved file size sort in Explore View

Hi,

We added your feature request to our To-Do list.
by Adrian (Softland)
Wed Mar 02, 2011 10:04 am
Forum: Support & Troubleshooting
Topic: Daily Backup to Folder Structure
Replies: 1
Views: 2193

Re: Daily Backup to Folder Structure

Hi,

You cannot create multiple subfolder levels using the Mirror tags in Backup4all.
by Adrian (Softland)
Thu Feb 24, 2011 10:03 am
Forum: Support & Troubleshooting
Topic: Backup to Blu-Ray not filling discs
Replies: 3
Views: 1987

Re: Backup to Blu-Ray not filling discs

Hi,

We made the test and we were able to reproduce the problem here. We will fix it.
by Adrian (Softland)
Wed Feb 23, 2011 4:55 pm
Forum: Support & Troubleshooting
Topic: Missing Files in FTP Backup
Replies: 4
Views: 3046

Re: Missing Files in FTP Backup

Hi,

See if you can configure the FTP server to handle such characters.
by Adrian (Softland)
Wed Feb 23, 2011 4:52 pm
Forum: Support & Troubleshooting
Topic: cannot send email notifications through Microsoft Online hosted Exchange
Replies: 9
Views: 5710

Re: cannot send email notifications through Microsoft Online hosted Exchange

Hi,

Can you provide us a temporary email account to see here what the problem is? Send the details to support[at]backup4all[dot]com
by Adrian (Softland)
Wed Feb 23, 2011 4:23 pm
Forum: Support & Troubleshooting
Topic: FTP Backup
Replies: 7
Views: 3013

Re: FTP Backup

Hi,

To delete all backup versions, please open Backup Properties->Advanced.
In the "Run action before backup" section, select the "Run program or action" and "Run only once" options.
Press Save and run the backup.
by Adrian (Softland)
Tue Feb 22, 2011 11:51 am
Forum: Feedback & Wishlist
Topic: Calculate Statistics
Replies: 4
Views: 3334

Re: Calculate Statistics

Hi,

Can you please send us the last backup log from View->Job Logs->Last backup log to support[at]backup4all[dot]com
by Adrian (Softland)
Mon Feb 21, 2011 5:41 pm
Forum: Feedback & Wishlist
Topic: Calculate Statistics
Replies: 4
Views: 3334

Re: Calculate Statistics

Hi,

Moving the from Calculate statistics page will cancel the calculate process.
One hour for 92,000 files is much more than the time we can get here.
Were the source files from a local hard drive or from a network/external drive?
by Adrian (Softland)
Mon Feb 21, 2011 5:39 pm
Forum: Feedback & Wishlist
Topic: Test Indivual File -vs- Backup Session
Replies: 1
Views: 2756

Re: Test Indivual File -vs- Backup Session

Hi,

I added your request on our Wishlist.
by Adrian (Softland)
Mon Feb 21, 2011 5:35 pm
Forum: Support & Troubleshooting
Topic: External drive out of space
Replies: 10
Views: 4738

Re: External drive out of space

Hi,

We already added these features on our To-Do list but there is a lot of work to implement them in Backup4all, so they won't be available in the near future.