Search found 1514 matches

by Support
Thu Feb 17, 2011 12:46 pm
Forum: Support & Troubleshooting
Topic: FTP Backup of specific file names
Replies: 6
Views: 2782

Re: FTP Backup of specific file names

Hi,

You used different accents, or is that how it is? one for lowercase and the other for uppercase?

I am not talking about accents but I am talking about the a/A character in lowercase/uppercase. That cannot be avoid.
by Support
Thu Feb 17, 2011 12:43 pm
Forum: Support & Troubleshooting
Topic: External drive out of space
Replies: 10
Views: 4634

Re: External drive out of space

Hi,

1. You cannot recreate the backup catalog from the existing files in destination.
2. To automatically delete the older backups, please go to Backup Properties->Type
There you can set the number of backup versions to be stored in destination.
by Support
Wed Feb 16, 2011 8:36 am
Forum: Support & Troubleshooting
Topic: FTP Backup of specific file names
Replies: 6
Views: 2782

Re: FTP Backup of specific file names

Hi,

You cannot avoid that. If a similar file/folder name with the same character is found before (eg: Test), all files with "test" will be backed up as "Test".
by Support
Tue Feb 15, 2011 12:36 pm
Forum: Support & Troubleshooting
Topic: External drive out of space
Replies: 10
Views: 4634

Re: External drive out of space

hi, If you use the local catalog, Backup4all won't know you changed the external hard drives. When the limit is reached, it will try to delete the oldest backup from destination and catalog too. If that backup is stored on another drive, it fails to delete it and it will removed only from catalog. T...
by Support
Tue Feb 15, 2011 12:29 pm
Forum: Support & Troubleshooting
Topic: External USB drive is not selectable
Replies: 1
Views: 1917

Re: External USB drive is not selectable

Hi,

Please follow these steps:
1. Login with an administrator account
2. Go to Start->Run.
3. Type "cmd" and press OK.
4. Type: cd "C:\Program Files\Softland\Backup4all 3"
5. Type: ioctlsvc.exe -i
by Support
Tue Feb 15, 2011 12:19 pm
Forum: Support & Troubleshooting
Topic: cannot send email notifications through Microsoft Online hosted Exchange
Replies: 9
Views: 5613

Re: cannot send email notifications through Microsoft Online hosted Exchange

Hi, Please try using GMail. Use these settings: 1. At Name/IP -> smtp.gmail.com 2. Port: 587 or 465 3. Set (check) the SSL option 4. Please set (check) the Authentication option 5. At username write your email address username@gmail.com 6. Password: your gmail password 7. At Email Address->From-> Pl...
by Support
Tue Feb 15, 2011 12:15 pm
Forum: Support & Troubleshooting
Topic: Backup Group
Replies: 1
Views: 1710

Re: Backup Group

Hi,

Please read this article about how to schedule a backup group:
https://www.backup4all.com/how-to-schedule-a-backup-job-kb.html
by Support
Fri Feb 11, 2011 12:49 pm
Forum: Support & Troubleshooting
Topic: Save Button
Replies: 4
Views: 2014

Re: Save Button

Hi,

Please try using a vertical resolution higher than 768.
Do you still have the problem?
by Support
Fri Feb 11, 2011 12:48 pm
Forum: Support & Troubleshooting
Topic: Local Catelogue file is delete if destination changed
Replies: 6
Views: 5384

Re: Local Catelogue file is delete if destination changed

Hi, That scenario is tested and there are clients using it without problems. Here is another way to do that: 1. Delete the backup job from Backup4all. 2. Go to File->Open backup from->FTP server 3. Configure the server and press Show. 4. Select the backup catalog and press Open. 5. When asked if you...
by Support
Fri Feb 11, 2011 12:44 pm
Forum: Support & Troubleshooting
Topic: Timer won't fire
Replies: 1
Views: 1753

Re: Timer won't fire

Hi,

Can you create a scheduler from Windows?