Search found 1550 matches

by Adrian (Softland)
Tue Apr 26, 2011 12:55 pm
Forum: Support & Troubleshooting
Topic: Split Files
Replies: 3
Views: 2501

Re: Split Files

Hi,

Please read this article about how to split the resulted zip file:
https://www.backup4all.com/using-backup4all-faq-5-kb.html#bookmark20
by Adrian (Softland)
Tue Apr 26, 2011 12:45 pm
Forum: Support & Troubleshooting
Topic: Full backup question
Replies: 2
Views: 2082

Re: Full backup question

Hi, Here is the answer for other users finding this post. If there is not enough free disk space in destination for multiple backups, you need to follow these steps to keep only 1 version of the backup: 1. Open Backup Properties (Ctrl+P)->Advanced 2. In the "Run action before backup" section, check ...
by Adrian (Softland)
Thu Apr 21, 2011 11:58 am
Forum: Support & Troubleshooting
Topic: Restoring specific file version fails.
Replies: 3
Views: 2562

Re: Restoring specific file version fails.

Hi,

Please send us the same files as the problem was discussed long time ago and there is a new version of Backup4all.
by Adrian (Softland)
Tue Apr 19, 2011 1:07 pm
Forum: Support & Troubleshooting
Topic: overwrite filenames
Replies: 3
Views: 2282

Re: overwrite filenames

hi,

If you added the root folder in the backup sources, it will zip that folder.
If you added the files and folders under the root folder, those files/folders will be zipped.
by Adrian (Softland)
Tue Apr 19, 2011 1:04 pm
Forum: Support & Troubleshooting
Topic: Backup errors out
Replies: 7
Views: 3235

Re: Backup errors out

Hi,

Please send us the complete backup log from View->Job Logs->Last backup log to support[at]backup4all[dot]com
by Adrian (Softland)
Mon Apr 18, 2011 1:31 pm
Forum: Support & Troubleshooting
Topic: overwrite filenames
Replies: 3
Views: 2282

Re: overwrite filenames

Hi,

The only way to overwrite the old files is to use the Mirror backup type.
It does not keep track of multiple file versions because it overwrites the modified files.
Every time you run a backup, it only copy new and modified files over the existing files.
by Adrian (Softland)
Mon Apr 18, 2011 12:43 pm
Forum: Support & Troubleshooting
Topic: Backup errors out
Replies: 7
Views: 3235

Re: Backup errors out

Hi,

Please make sure no antivirus or antispyware application does not access/scan that file during the backup execution.
by Adrian (Softland)
Fri Apr 15, 2011 8:31 am
Forum: Support & Troubleshooting
Topic: Backup errors out
Replies: 7
Views: 3235

Re: Backup errors out

Hi,

Please open Backup4all, go to Tools->Options->CD/DVD/Blu-ray and select the other burning engine.
Press OK and try again.
by Adrian (Softland)
Wed Apr 13, 2011 12:33 pm
Forum: Support & Troubleshooting
Topic: Backup4all crashing during backups
Replies: 4
Views: 2665

Re: Backup4all crashing during backups

Hi,

We will connect to your computer to see the exact problem.
by Adrian (Softland)
Mon Apr 11, 2011 12:38 pm
Forum: Support & Troubleshooting
Topic: Burning Hangs
Replies: 2
Views: 1962

Re: Burning Hangs

Hi,

The burning engine of Backup4all will be updated in the next build which will be released in the near future.
It is now in the testing phase.