Search found 1529 matches

by Adrian (Softland)
Thu Apr 07, 2011 10:13 am
Forum: Support & Troubleshooting
Topic: Plugins - virtual folders
Replies: 1
Views: 1979

Re: Plugins - virtual folders

Hi,

This is the way the plugins were designed.
Each backup has its files in a folder named as the backup job. This way your files/folders in backups are organized.
by Adrian (Softland)
Thu Apr 07, 2011 10:09 am
Forum: Support & Troubleshooting
Topic: large # of files, extremely slow to start backup
Replies: 10
Views: 4689

Re: large # of files, extremely slow to start backup

Hi,

Please send us the last backup log from View->Job Logs->Last backup log to support[at]backup4all[dot]com
by Adrian (Softland)
Fri Apr 01, 2011 9:22 am
Forum: Support & Troubleshooting
Topic: FTP Upload Speed
Replies: 1
Views: 2066

Re: FTP Upload Speed

Hi,

There is no limitation in the Trial version.
Is there any firewall installed on your computer? If yes, please try disabling it.
by Adrian (Softland)
Thu Mar 24, 2011 4:06 pm
Forum: Feedback & Wishlist
Topic: Program windows sizes
Replies: 20
Views: 58192

Re: Program windows sizes

Hi, I am not sure I was clear enough when explaining you. I will add some more details. Let's say you have 619 files of 3 MB each. 1. Backup4all will create the list of files to be backed up (619 files). 2. Backup4all will add all files into a zip archive. 3. As I can see from the images you sent us...
by Adrian (Softland)
Thu Mar 24, 2011 2:26 pm
Forum: Support & Troubleshooting
Topic: Very large backup - will splitting increase performance?
Replies: 6
Views: 3313

Re: Very large backup - will splitting increase performance?

Hi, There isn't a minimum configuration requirement for Backup4all. If your computer supports Windows XP or higher, Backup4all will run fine on it. The backup speed and system usage for large backups depends on your computer performance. The higher computer performance you have, the better results y...
by Adrian (Softland)
Thu Mar 24, 2011 12:12 pm
Forum: Support & Troubleshooting
Topic: Scheduler
Replies: 3
Views: 2243

Re: Scheduler

Hi, If you want to run the scheduled task when no user is logged on, you need to use the Windows Scheduler from Backup4all. In Windows Vista and Windows 7, running a scheduled task without a password is considered by Microsoft a security risk that is why it won't work. If your scheduled tasks will b...
by Adrian (Softland)
Wed Mar 23, 2011 3:49 pm
Forum: Feedback & Wishlist
Topic: Program windows sizes
Replies: 20
Views: 58192

Re: Program windows sizes

Hi, The Stop command is not instant. It works like this: you press Stop, then Backup4all will continue processing the current file and upload it to SFTP server. After that it will save and close the catalog, then the catalog is copied to SFTP server. If you killed the application, the backup catalog...
by Adrian (Softland)
Wed Mar 23, 2011 3:42 pm
Forum: Support & Troubleshooting
Topic: i do not want my files zipped
Replies: 1
Views: 1884

Re: i do not want my files zipped

Hi,

If you don't want your files to be zipped, please use the Mirror backup type.
To change the backup type to Mirror, please go to Backup Properties (Ctrl+P)->Type page.
by Adrian (Softland)
Wed Mar 16, 2011 8:35 am
Forum: Support & Troubleshooting
Topic: Getting log warning "not found in zip"
Replies: 1
Views: 2145

Re: Getting log warning "not found in zip"

Hi,

Please send us the backup log from View->Job Logs->Last backup log to support[at]backup4all[dot]com