Search found 1529 matches

by Adrian (Softland)
Wed May 18, 2011 8:18 pm
Forum: Support & Troubleshooting
Topic: Mirror backup issue
Replies: 7
Views: 2687

Re: Mirror backup issue

Hi, Yes, there is. Open Backup Properties window for the backup job. Go to Mirror page. Set the "Remove excluded or deleted files from backup" option. Set the "Only if the source drive is available" option. Click Save to close window. At next backup run, the deleted and moved files will be deleted f...
by Adrian (Softland)
Tue May 17, 2011 2:43 pm
Forum: Support & Troubleshooting
Topic: Backup4all Not Responding
Replies: 7
Views: 2995

Re: Backup4all Not Responding

Here is the path (for Win7):

C:\Users\<WindowsUserName>\AppData\Roaming\Softland\Backup4all Professional 4\bkcFiles\

where <WindowsUserName> is your Windows login user name ("Administrator", I guess).
by Adrian (Softland)
Tue May 17, 2011 1:23 pm
Forum: Support & Troubleshooting
Topic: Backup4all Not Responding
Replies: 7
Views: 2995

Re: Backup4all Not Responding

No, I am not talking about backup destination folder. Backup catalogs are kept in two places: - backup destination folder - local catalog folder. You have to delete the catalog from the local catalog folder. To open that folder, go to View menu->Open Folder->Catalog Folder. Delete the .bkc file with...
by Adrian (Softland)
Tue May 17, 2011 8:31 am
Forum: Support & Troubleshooting
Topic: Backup4all Not Responding
Replies: 7
Views: 2995

Re: Backup4all Not Responding

Hi, The application is trying to cleanup the catalog, by removing the previous (canceled) backup. A quick fix is to delete the existing backup catalog. Go to View menu->Open Folder->Catalog Folder. Delete the .bkc file with a name similar with the backup job. Now start Backup4all and run the backup ...
by Adrian (Softland)
Wed May 11, 2011 9:39 am
Forum: Support & Troubleshooting
Topic: XP > Win7 migration
Replies: 2
Views: 1964

Re: XP > Win7 migration

Hi,

Please read this article about how to backup and restore the Backup4all configurations:
http://www.backup4all.com/kb/how-to-bac ... s-235.html
by Adrian (Softland)
Fri May 06, 2011 9:50 am
Forum: Support & Troubleshooting
Topic: Backup Strategy help.
Replies: 8
Views: 2711

Re: Backup Strategy help.

Hi,

Yes, that is correct.
by Adrian (Softland)
Thu May 05, 2011 11:32 am
Forum: Support & Troubleshooting
Topic: Backup Strategy help.
Replies: 8
Views: 2711

Re: Backup Strategy help.

hi,

When scheduling the backup group, each backup job inside that group will be executed with its default backup type.
You can also create individual scheduled tasks for each backup job in that group and you can force another backup type to be executed.
by Adrian (Softland)
Wed May 04, 2011 11:39 am
Forum: Support & Troubleshooting
Topic: Backup Strategy help.
Replies: 8
Views: 2711

Re: Backup Strategy help.

Hi,

Please read this article:
https://www.backup4all.com/using-backup4all-faq-7-kb.html#bookmark10

Use Differential type instead of Incremental and the procedure is the same.
by Adrian (Softland)
Wed May 04, 2011 8:19 am
Forum: Support & Troubleshooting
Topic: Minor issues with 4.6.250 installer when upgrading from earlier version
Replies: 4
Views: 2152

Re: Minor issues with 4.6.250 installer when upgrading from earlier version

Hi, 1. When updating the program, the configuration files are not overwritten but imported. If you want, you can go back to the previous version, (which is not recommended anyway) by uninstalling the new version and install the old one. 2. We need more details about the Backup4all status. Was there ...