Search found 1529 matches

by Adrian (Softland)
Tue Jun 07, 2011 12:07 pm
Forum: Support & Troubleshooting
Topic: file not found in backup warning
Replies: 3
Views: 2509

Re: file not found in backup warning

Hi,

1. Is there any other previous warning for that file?
2. Please run a manual test for the last backup by pressing the Test (F9) button.
Let us know the results.
by Adrian (Softland)
Mon Jun 06, 2011 12:35 pm
Forum: Support & Troubleshooting
Topic: Backup not working - making a full duplicate
Replies: 2
Views: 1916

Re: Backup not working - making a full duplicate

Hi, You don't need to delete the backup from destination. The problem appeared because you probably changed the backup destination drive letter or you manually created a backup job with the same name. The solution is to delete the backup job from Backup4all (no files will be deleted from destination...
by Adrian (Softland)
Mon Jun 06, 2011 12:20 pm
Forum: Support & Troubleshooting
Topic: Restore From Optical Disks: Too Many Disk Swaps
Replies: 3
Views: 3016

Re: Restore From Optical Disks: Too Many Disk Swaps

Hi,

I just wrote you in the above post. Please read it.
by Adrian (Softland)
Mon Jun 06, 2011 12:18 pm
Forum: Support & Troubleshooting
Topic: Restore Not Found
Replies: 1
Views: 2423

Re: Restore Not Found

Hi,

You need to open in Backup4all the backup catalog (.bkc file) from the last written disk. The backup job will be re-created in Backup4all. After that you can press the Restore button and follow the steps.
by Adrian (Softland)
Fri Jun 03, 2011 2:52 pm
Forum: Support & Troubleshooting
Topic: Restore From Optical Disks: Too Many Disk Swaps
Replies: 3
Views: 3016

Re: Restore From Optical Disks: Too Many Disk Swaps

Hi,

Normally, Backup4all will ask you to enter the last written disk and after that it will ask you for the fist disk (in case of 2 disks).
No other swaps should be necessarily.
Please send us the last restore log to support[at]backup4all[dot]com to see what the problem was.
by Adrian (Softland)
Mon May 30, 2011 1:15 pm
Forum: Feedback & Wishlist
Topic: Backup to several devices at once?
Replies: 3
Views: 2931

Re: Backup to several devices at once?

Hi, The second (mirror) backup should be faster than the first one to save your time. As an alternative you can create an exact copy of the first backup job to create another backup to the second destination drive and zip again all files to allow you to browse the sources in Explore view. That will ...
by Adrian (Softland)
Mon May 30, 2011 1:08 pm
Forum: Support & Troubleshooting
Topic: Can't get diskspanning to work
Replies: 4
Views: 3536

Re: Can't get diskspanning to work

Hi, Are there any files on the discs? Can you test them again manually using the Test (F9) button? Please download the latest version of Backup4all 4.6.253 and see if you still have the problem. As a suggestion for your backup, please open Backup Properties and uncheck these folder: - C:\ProgramData...
by Adrian (Softland)
Mon May 30, 2011 12:55 pm
Forum: Support & Troubleshooting
Topic: Which BU setup for full hd restore in case of hd crash?
Replies: 1
Views: 2375

Re: Which BU setup for full hd restore in case of hd crash?

Hi, Backup4All was not designed for system backup, so you won't be able to restore the operating system. You should use Backup4all for data files backup only. We do not recommend to use Backup4all in order to backup system files / installed software. We encourage users to use it only for their own w...
by Adrian (Softland)
Fri May 27, 2011 10:40 am
Forum: Support & Troubleshooting
Topic: Mirror backup issue
Replies: 7
Views: 2680

Re: Mirror backup issue

Hi, Manually deleting all files in destination is not a solution. Please open Backup Properties->Advanced. In the "Run action before backup" section check the "Run program or action" and "Run only one" options. Press Save and run the backup. All files from destination and the catalog will be deleted...