Search found 1590 matches

by Adrian (Softland)
Wed Oct 19, 2011 10:14 am
Forum: Support & Troubleshooting
Topic: Scheduled tasks not working
Replies: 1
Views: 2268

Re: Scheduled tasks not working

Hi,

Please open Backup Properties->Scheduler and select "With Windows Scheduler" option.
Press "Set password" and type your Windows login password.
Do you still have the problem?
by Adrian (Softland)
Mon Oct 17, 2011 1:37 pm
Forum: Support & Troubleshooting
Topic: email notification
Replies: 2
Views: 2539

Re: email notification

Hi,

Does your email address used to send emails has a sender name defined?
Does the sender appear if you send an email using another email client?
by Adrian (Softland)
Thu Oct 13, 2011 2:25 pm
Forum: Support & Troubleshooting
Topic: Not a valid Win32 application
Replies: 1
Views: 1753

Re: Not a valid Win32 application

Hi,

That could happen because your internet connection went down during the download, resulting an incomplete .exe file.
by Adrian (Softland)
Tue Oct 11, 2011 12:41 pm
Forum: Support & Troubleshooting
Topic: Application does not close after backup
Replies: 3
Views: 2446

Re: Application does not close after backup

Hi,

Can you give us access to your computer to exactly what the problem is?
We don't have such problems here.
by Adrian (Softland)
Mon Oct 10, 2011 10:12 am
Forum: Support & Troubleshooting
Topic: Access Violation BKC Corrupt B4ALL 3
Replies: 1
Views: 1959

Re: Access Violation BKC Corrupt B4ALL 3

Hi,

Please send us the backup catalog to support[at]backup4all[dot]com
by Adrian (Softland)
Mon Oct 10, 2011 10:11 am
Forum: Support & Troubleshooting
Topic: Application does not close after backup
Replies: 3
Views: 2446

Re: Application does not close after backup

Hi,

Is the "Close after run" option checked in scheduler properties?
Please note that option applies only if Backup4all is started by the scheduler. If the application was already running when the scheduler starts, Backup4all won't be closed after backup.
by Adrian (Softland)
Fri Oct 07, 2011 8:35 am
Forum: Support & Troubleshooting
Topic: Access Violation error
Replies: 4
Views: 2927

Re: Access Violation error

Hi, 1. Please make sure you have the latest version of Backup4all 3.11.309. To download it, go to our website, on Download menu, you can select Previous versions. 2. Try again to open the .bkc catalog file. 3. If you still have the problem, please send us the .bkc file to support[at]backup4all[dot]com
by Adrian (Softland)
Wed Oct 05, 2011 11:28 am
Forum: Support & Troubleshooting
Topic: Windows Live Mail
Replies: 6
Views: 4060

Re: Windows Live Mail

Hi,

The plugin was updated.
by Adrian (Softland)
Mon Oct 03, 2011 1:09 pm
Forum: Feedback & Wishlist
Topic: Wishlist: email success only when files added
Replies: 1
Views: 3135

Re: Wishlist: email success only when files added

Hi,

At this moment, it is not possible to use such conditions when sending emails. We will think about your suggestion in a future version.
by Adrian (Softland)
Wed Sep 28, 2011 2:00 pm
Forum: Support & Troubleshooting
Topic: Backup aborted
Replies: 2
Views: 2544

Re: Backup aborted

Hi,

Do you have this problem every time?
Is the backup job in use by another application?