Search found 1529 matches

by Adrian (Softland)
Thu Oct 27, 2011 8:19 am
Forum: Support & Troubleshooting
Topic: large # of files, extremely slow to start backup
Replies: 10
Views: 4689

Re: large # of files, extremely slow to start backup

Hi,

The problem was solved in version 4.6.260 of Backup4all
by Adrian (Softland)
Tue Oct 25, 2011 1:14 pm
Forum: Support & Troubleshooting
Topic: backup schedule aborted
Replies: 1
Views: 2251

Re: backup schedule aborted

Hi,

Please make sure the network connection with destination was not interrupted.
by Adrian (Softland)
Tue Oct 25, 2011 1:12 pm
Forum: Support & Troubleshooting
Topic: Could not create Volume Shadow Copy. Locked files will not be copied.
Replies: 8
Views: 5851

Re: Could not create Volume Shadow Copy. Locked files will not be copied.

Hi,

Please go to Start->Control Panel->Administrative Tools->Services
Make sure the Volume shadow copy service is started and working properly.
by Adrian (Softland)
Tue Oct 25, 2011 1:04 pm
Forum: Support & Troubleshooting
Topic: Make External Drive the Backup Location
Replies: 4
Views: 2039

Re: Make External Drive the Backup Location

Hi,

We don't have such problems here and no other client reports such a problem.
Please contact us by email to support[at]backup4all[dot]com to discuss how we can connect to your computer to see what the problem is.
by Adrian (Softland)
Mon Oct 24, 2011 2:51 pm
Forum: Support & Troubleshooting
Topic: Replacing older backups
Replies: 3
Views: 1700

Re: Replacing older backups

Hi,

You can set Backup4all to automatically delete the old backups, keeping only a specified number of backups.
To do that, please open Backup Properties->Types.
Select the "Yes, limit number of backups" and type a number.
For full backups, you should uncheck the "Merge backups" option.
Press Save.
by Adrian (Softland)
Mon Oct 24, 2011 2:11 pm
Forum: Support & Troubleshooting
Topic: Make External Drive the Backup Location
Replies: 4
Views: 2039

Re: Make External Drive the Backup Location

Hi,

What version of Backup4all you have?
by Adrian (Softland)
Mon Oct 24, 2011 2:08 pm
Forum: Support & Troubleshooting
Topic: New files and folders automatically added to backup
Replies: 11
Views: 5165

Re: New files and folders automatically added to backup

Hi, Let me explain you practically. You have 7 subfolders, but I will give an example with 3 subfolders under the main folder. folder_A   |--subfolder_B        |--subfolder_C              |--subfolder_D If you go to Backup Properties->Sources and select only "subfolder_D", only this folder and its f...
by Adrian (Softland)
Mon Oct 24, 2011 12:14 pm
Forum: Support & Troubleshooting
Topic: Download Plugin Steps
Replies: 1
Views: 1780

Re: Download Plugin Steps

Hi,

If you read the Picasa plugin article, you can see the download link.
It also appear at the bottom of the article and in Design & Photo article too.
Here is the link for you: https://www.backup4all.com/Picasa-backup-plugin.html
by Adrian (Softland)
Mon Oct 24, 2011 12:11 pm
Forum: Support & Troubleshooting
Topic: source and destination size differs
Replies: 2
Views: 2120

Re: source and destination size differs

Hi,

There are some default filters which exclude the temporary files and also the .bak files.
To disable those filters, please open Backup Properties->Filters
The "Temporary Files - use as exclude" filter will exclude the .bak files.
Please uncheck the filters you want to disable and press Save.
by Adrian (Softland)
Wed Oct 19, 2011 10:14 am
Forum: Support & Troubleshooting
Topic: Scheduled tasks not working
Replies: 1
Views: 2090

Re: Scheduled tasks not working

Hi,

Please open Backup Properties->Scheduler and select "With Windows Scheduler" option.
Press "Set password" and type your Windows login password.
Do you still have the problem?