Search found 1574 matches

by Adrian (Softland)
Tue Feb 14, 2012 11:08 am
Forum: Support & Troubleshooting
Topic: How to back up to USB
Replies: 2
Views: 2095

Re: How to back up to USB

Hi,

I already responded you yesterday and today to your 5 emails with no answer from you.

1. What edition of Backup4all you purchased?
2. Please open Backup Properties->Destination and select Removable or External drive as destination, depending on the USB device type.
by Adrian (Softland)
Thu Feb 09, 2012 12:04 pm
Forum: Support & Troubleshooting
Topic: Email Text Fields
Replies: 5
Views: 2735

Re: Email Text Fields

Hi,

We added your request on our Wishlist.
by Adrian (Softland)
Tue Feb 07, 2012 12:25 pm
Forum: Support & Troubleshooting
Topic: Email Text Fields
Replies: 5
Views: 2735

Re: Email Text Fields

Hi,

Those are all the fields.
by Adrian (Softland)
Mon Feb 06, 2012 3:47 pm
Forum: Support & Troubleshooting
Topic: Catalog File (.bkc) Size
Replies: 12
Views: 6348

Re: Catalog File (.bkc) Size

Hi,

The backup catalog has to be in destination. You cannot change that.
by Adrian (Softland)
Mon Feb 06, 2012 3:44 pm
Forum: Support & Troubleshooting
Topic: Email Text Fields
Replies: 5
Views: 2735

Re: Email Text Fields

Hi,

Here is an article including the list: http://www.backup4all.com/kb/how-to-use ... s-902.html
by Adrian (Softland)
Fri Feb 03, 2012 3:49 pm
Forum: Support & Troubleshooting
Topic: Warning On Incremental - Process Running?
Replies: 5
Views: 2510

Re: Warning On Incremental - Process Running?

Hi,

Do you have the same problem if you create a new backup job?
by Adrian (Softland)
Wed Feb 01, 2012 10:32 am
Forum: Support & Troubleshooting
Topic: Warning On Incremental - Process Running?
Replies: 5
Views: 2510

Re: Warning On Incremental - Process Running?

Hi,

Is this backup scheduled to start? (OffSite - Incremental)
Please make sure there aren't multiple schedulers for the same job to start it at the same time.
Do you have the same problem if you manually run the backup?
by Adrian (Softland)
Mon Jan 30, 2012 3:11 pm
Forum: Support & Troubleshooting
Topic: Destination Removable Drive Drop Down Empty
Replies: 9
Views: 2661

Re: Destination Removable Drive Drop Down Empty

Hi,

Do you use an administrator account?
Is the hard drive locally connected? If yes, why do you need to assign it a drive letter? It should already have a drive letter as the other drives.
by Adrian (Softland)
Mon Jan 30, 2012 2:53 pm
Forum: Support & Troubleshooting
Topic: Godaddy as email provider email notifications
Replies: 1
Views: 2313

Re: Godaddy as email provider email notifications

Hi,

The same settings should work in Backup4all.
What is the error message received when trying to send a test email?
by Adrian (Softland)
Thu Jan 26, 2012 9:27 am
Forum: Feedback & Wishlist
Topic: MFTM FTP Command
Replies: 2
Views: 3469

Re: MFTM FTP Command

Hi,

Please note we do not compare the source files with the files in destination, we compare the source files with the information stored in catalog about the files already backed up.