Search found 1548 matches

by Adrian (Softland)
Wed May 06, 2020 2:27 pm
Forum: Support & Troubleshooting
Topic: Understanding Cloud Backup
Replies: 6
Views: 830

Re: Understanding Cloud Backup

Hi, We suggest you to split the files at 4 GB. For CRC, it's not the standard CRC32. When uploading the file to OneDrive we receive a checksum for the file content. Afterwards we check to see if the checksum calculated for the file is the same. Yes, incremental and differential backup executions cre...
by Adrian (Softland)
Fri May 01, 2020 9:02 am
Forum: Support & Troubleshooting
Topic: Understanding Cloud Backup
Replies: 6
Views: 830

Re: Understanding Cloud Backup

Hi, The backup steps you indicate are correct. 1. In Backup4all, you can split the zip files in smaller parts. Each split is created in temp and then uploaded, the temp file is deleted and then the second zip split is created. You just need to set the split limit in "Backup Properties->Compression" ...
by Adrian (Softland)
Fri May 01, 2020 8:45 am
Forum: Support & Troubleshooting
Topic: Can't schedule backup jobs
Replies: 9
Views: 5475

Re: Can't schedule backup jobs

Hi,

Can you give me access to your computer using TeamViewer?
Please send us an email to support[at]backup4all[dot]com to discuss when we can connect.
by Adrian (Softland)
Thu Apr 30, 2020 10:59 am
Forum: Support & Troubleshooting
Topic: Can't schedule backup jobs
Replies: 9
Views: 5475

Re: Can't schedule backup jobs

Hi,

Please close Backup4all and go to Control Panel->Administrative Tools->Task Scheduler.
Delete the "Softland->Backup4all 8" folder from the Task Scheduler Library.
Open Backup4all and try again to schedule a backup job.
Do you still have the problem?
by Adrian (Softland)
Thu Apr 23, 2020 11:17 am
Forum: Support & Troubleshooting
Topic: Smtp problems
Replies: 1
Views: 517

Re: Smtp problems

Hi,

Please send us the error message in text or screenshot to support[at]backup4all[dot]com
There were user cases when a typo was the problem.
by Adrian (Softland)
Tue Apr 21, 2020 8:02 am
Forum: Support & Troubleshooting
Topic: Backup of multiple PC's and other drives
Replies: 1
Views: 525

Re: Backup of multiple PC's and other drives

Hi, You can use Backup4all for that. It will create the fist complete backup and after that only new and modified files will be backed up. If you have an existing backup on the destination drive, it will not be used by Backup4all because it uses its own catalog to store information about the backed ...
by Adrian (Softland)
Tue Apr 21, 2020 6:53 am
Forum: Support & Troubleshooting
Topic: Best backup solution?
Replies: 1
Views: 566

Re: Best backup solution?

Hi, We offer support for Backup4all, which is able to back up to local, network and cloud destinations. Both DAS and SAN seems to be good solutions but it depends on your particular case which is the best for you. We also have clients using NAS devices for backups, because they can be easily accesse...
by Adrian (Softland)
Tue Apr 21, 2020 6:42 am
Forum: Support & Troubleshooting
Topic: Backup Label Not Working
Replies: 1
Views: 513

Re: Backup Label Not Working

Hi,

Version 5 of Backup4all is no longer supported, we recommend you to upgrade to the latest version of Backup4all 8.
by Adrian (Softland)
Tue Apr 21, 2020 6:41 am
Forum: Support & Troubleshooting
Topic: Is it possible to automatically shutdown the destination machine after the backup?
Replies: 1
Views: 583

Re: Is it possible to automatically shutdown the destination machine after the backup?

Hi,

In Backup4all you can run actions (or batch files) before and after the backup.
In this case, you need to create a batch file to be executed after the backup (in Backup Properties->Advanced page).
The command line to hibernate a network computer is: shutdown /m \\computername /h /f
by Adrian (Softland)
Mon Mar 30, 2020 8:08 am
Forum: Support & Troubleshooting
Topic: Recover deleted job
Replies: 1
Views: 640

Re: Recover deleted job

Hi,

The backup job and the backup files are in destination.
You just need to open in Backup4all the .bkc catalog file from the backup destination. That will recreate the backup job in Backup4all.