Search found 1640 matches

by Adrian (Softland)
Mon Jan 04, 2021 11:39 pm
Forum: Feedback & Wishlist
Topic: wishlist: backup to non-zipped directory
Replies: 7
Views: 1021

Re: wishlist: backup to non-zipped directory

Hi, The files new and modified since the last mirror backup execution. As the files are copied over the existing files updating the backup with new and modified files, it would be a waste of time to re-copy every time files which were not modified since a long time, as they already exists in backup ...
by Adrian (Softland)
Mon Jan 04, 2021 11:35 pm
Forum: Support & Troubleshooting
Topic: Excluded source folders
Replies: 1
Views: 803

Re: Excluded source folders

Hi, If you excluded the folder by unchecking it in Backup Properties->Sources, you just have to check it and press Save. If you excluded that folder with a filter, you need to change the filter for that job in Backup Properties->Filters. If you excluded it using a customized filter, you can change t...
by Adrian (Softland)
Mon Jan 04, 2021 11:32 pm
Forum: Support & Troubleshooting
Topic: Out of Memory
Replies: 8
Views: 886

Re: Out of Memory

Hi,

We are thinking about moving to 64-bit but not in the near future.
by Adrian (Softland)
Mon Jan 04, 2021 11:31 pm
Forum: Support & Troubleshooting
Topic: Problem about setting of Google driver
Replies: 1
Views: 797

Re: Problem about setting of Google driver

Hi,

Please send us the last backup log for that job to support[at]backup4all[dot]com
by Adrian (Softland)
Mon Jan 04, 2021 11:27 pm
Forum: Support & Troubleshooting
Topic: Estimate Backup Job
Replies: 1
Views: 792

Re: Estimate Backup Job

Hi,

Is there any change on your computer since the backup was working fine?
Please send us the last backup log for that job to support[at]backup4all[dot]com
by Adrian (Softland)
Mon Jan 04, 2021 11:01 pm
Forum: Support & Troubleshooting
Topic: Multi Backup
Replies: 1
Views: 798

Re: Multi Backup

Hi, When you use the Smart backup type, you cannot set how many versions to keep. How large is that backup? If you can store 7 full backups in destination, please change the type in Backup Properties->Types to Full. Then set the number of stored backup versions at 7 from Backup Properties->Type->Sto...
by Adrian (Softland)
Wed Dec 30, 2020 10:08 pm
Forum: Support & Troubleshooting
Topic: Out of Memory
Replies: 8
Views: 886

Re: Out of Memory

Hi,

As Backup4all is a 32-bit application, it is allowed to use 2 GB or memory. The backup catalog should be under 2 GB.
by Adrian (Softland)
Wed Dec 30, 2020 12:50 pm
Forum: Support & Troubleshooting
Topic: Backup4all: Cannot create folder, continious backup adding and other
Replies: 1
Views: 116

Re: Backup4all: Cannot create folder, continious backup adding and other

Hi, 1. Please send us all backup logs for that job and also the .bkc catalog file. Send them to support[at]backup4all[dot]com 2. That path has a folder name which contains % character. This character is not allowed by OneDrive for business (SharePoint). See more details here: https://support.microso...
by Adrian (Softland)
Wed Dec 30, 2020 12:19 pm
Forum: Feedback & Wishlist
Topic: wishlist: backup to non-zipped directory
Replies: 7
Views: 1021

Re: wishlist: backup to non-zipped directory

Hi,

After the fist complete Mirror backup, only new and modified files will be backed up. It is like an incremental for Mirror.
However, the Full, Differential and Incremental backup types of Backup4all cannot be combined with the Mirror type.
by Adrian (Softland)
Wed Dec 30, 2020 12:14 pm
Forum: Support & Troubleshooting
Topic: Out of Memory
Replies: 8
Views: 886

Re: Out of Memory

Hi,

It seems the problem is that you have many backup versions of those 12 million files.
That will result in a large catalog.
Please use the cleanup action to clean some old versions, in order to reduce the catalog file size.