Hi, The files new and modified since the last mirror backup execution. As the files are copied over the existing files updating the backup with new and modified files, it would be a waste of time to re-copy every time files which were not modified since a long time, as they already exists in backup ...

Hi, If you excluded the folder by unchecking it in Backup Properties->Sources, you just have to check it and press Save. If you excluded that folder with a filter, you need to change the filter for that job in Backup Properties->Filters. If you excluded it using a customized filter, you can change t...

Hi,

We are thinking about moving to 64-bit but not in the near future.

Hi,

Please send us the last backup log for that job to support[at]backup4all[dot]com

Hi,

Is there any change on your computer since the backup was working fine?
Please send us the last backup log for that job to support[at]backup4all[dot]com

Hi, When you use the Smart backup type, you cannot set how many versions to keep. How large is that backup? If you can store 7 full backups in destination, please change the type in Backup Properties->Types to Full. Then set the number of stored backup versions at 7 from Backup Properties->Type->Sto...

Hi,

As Backup4all is a 32-bit application, it is allowed to use 2 GB or memory. The backup catalog should be under 2 GB.

Hi, 1. Please send us all backup logs for that job and also the .bkc catalog file. Send them to support[at]backup4all[dot]com 2. That path has a folder name which contains % character. This character is not allowed by OneDrive for business (SharePoint). See more details here: https://support.microso...

Hi,

After the fist complete Mirror backup, only new and modified files will be backed up. It is like an incremental for Mirror.
However, the Full, Differential and Incremental backup types of Backup4all cannot be combined with the Mirror type.

Hi,

It seems the problem is that you have many backup versions of those 12 million files.
That will result in a large catalog.
Please use the cleanup action to clean some old versions, in order to reduce the catalog file size.