Search found 1635 matches

by Adrian (Softland)
Thu Jan 14, 2021 1:26 pm
Forum: Support & Troubleshooting
Topic: same source in multiple PC´s
Replies: 1
Views: 92

Re: same source in multiple PC´s

Hi, You can do that only if the source structure is the same on each PC. You need to create a similar backup job for each source PC. Use the Mirror backup type in Backup4all. In Backup Properties->Destination, you select the destination folder In "Backup Type->Mirror", uncheck the "Create full paths...
by Adrian (Softland)
Tue Jan 12, 2021 11:47 am
Forum: Support & Troubleshooting
Topic: First Launch Error After New Release Installation
Replies: 1
Views: 96

Re: First Launch Error After New Release Installation

Hi,

Please close Backup4all and delete this folder:
C:\Users\John\AppData\Local\Temp
by Adrian (Softland)
Tue Jan 12, 2021 11:46 am
Forum: Support & Troubleshooting
Topic: Google Drive / Cloud setup does not work
Replies: 3
Views: 118

Re: Google Drive / Cloud setup does not work

Hi,

Can you give me access to your computer using TeamViewer?
Please write us an email to support[at]backup4all[dot]com to discuss when we can connect.
by Adrian (Softland)
Thu Jan 07, 2021 10:23 am
Forum: Support & Troubleshooting
Topic: Switching from Smart to Incremental
Replies: 1
Views: 105

Re: Switching from Smart to Incremental

Hi, Changing from Smart to Incremental will not ignore your existing backups. The Smart type will combine Full, Differential and Incremental types, in order to efficiently manage the available backup space in destination. Changing the backup type to Incremental will only run Incremental backups from...
by Adrian (Softland)
Thu Jan 07, 2021 9:51 am
Forum: Support & Troubleshooting
Topic: Google Drive / Cloud setup does not work
Replies: 3
Views: 118

Re: Google Drive / Cloud setup does not work

Hi,

I assume you are talking about the images from step 3. Is that correct?
What happens after you press the "Chose account" button in Backup4all?
by Adrian (Softland)
Mon Jan 04, 2021 11:39 pm
Forum: Feedback & Wishlist
Topic: wishlist: backup to non-zipped directory
Replies: 7
Views: 211

Re: wishlist: backup to non-zipped directory

Hi, The files new and modified since the last mirror backup execution. As the files are copied over the existing files updating the backup with new and modified files, it would be a waste of time to re-copy every time files which were not modified since a long time, as they already exists in backup ...
by Adrian (Softland)
Mon Jan 04, 2021 11:35 pm
Forum: Support & Troubleshooting
Topic: Excluded source folders
Replies: 1
Views: 111

Re: Excluded source folders

Hi, If you excluded the folder by unchecking it in Backup Properties->Sources, you just have to check it and press Save. If you excluded that folder with a filter, you need to change the filter for that job in Backup Properties->Filters. If you excluded it using a customized filter, you can change t...
by Adrian (Softland)
Mon Jan 04, 2021 11:32 pm
Forum: Support & Troubleshooting
Topic: Out of Memory
Replies: 8
Views: 193

Re: Out of Memory

Hi,

We are thinking about moving to 64-bit but not in the near future.
by Adrian (Softland)
Mon Jan 04, 2021 11:31 pm
Forum: Support & Troubleshooting
Topic: Problem about setting of Google driver
Replies: 1
Views: 100

Re: Problem about setting of Google driver

Hi,

Please send us the last backup log for that job to support[at]backup4all[dot]com
by Adrian (Softland)
Mon Jan 04, 2021 11:27 pm
Forum: Support & Troubleshooting
Topic: Estimate Backup Job
Replies: 1
Views: 108

Re: Estimate Backup Job

Hi,

Is there any change on your computer since the backup was working fine?
Please send us the last backup log for that job to support[at]backup4all[dot]com