Search found 1548 matches

by Adrian (Softland)
Thu Jun 11, 2020 12:52 pm
Forum: Support & Troubleshooting
Topic: How to get the best performance
Replies: 1
Views: 410

Re: How to get the best performance

Hi,

Backup4all uses a single core, that is correct.
As for the speed, please let us know:
- the source drive location (local, usb, lan)
- the destination localtion
- the temp drive location (if default was modified)

What is speed for creating the same zip file using WinZip (on the same computer)?
by Adrian (Softland)
Tue Jun 09, 2020 12:10 pm
Forum: Support & Troubleshooting
Topic: Support for detection of moved source files
Replies: 7
Views: 3896

Re: Support for detection of moved source files

Hi,

Would you like me to connect to your computer and see why the filter did not exclude those files?
Or you have so many files modified since then?
by Adrian (Softland)
Wed May 27, 2020 8:55 am
Forum: Support & Troubleshooting
Topic: Zip files created with errors
Replies: 2
Views: 431

Re: Zip files created with errors

Hi,

That warning is important.
Please send us the complete backup log to support[at]backup4all[dot]com
by Adrian (Softland)
Mon May 25, 2020 3:32 pm
Forum: Support & Troubleshooting
Topic: Support for detection of moved source files
Replies: 7
Views: 3896

Re: Support for detection of moved source files

Hi, The feature was not implemented in Backup4all yet. In your case, you can use this workaround: 1. Run the backup to make sure all current files are backed up. 2. Move the source folder 3. Open Backup Properties->Filter->Add include 4. Set the filter to include only files with "Date created" recen...
by Adrian (Softland)
Fri May 22, 2020 3:37 pm
Forum: Feedback & Wishlist
Topic: Plex plugin enhancements
Replies: 2
Views: 1097

Re: Plex plugin enhancements

Hi,

Do you use a 32-bit version of Windows?
We don't have this key in Registry: "HKEY_CURRENT_USER\Software\Plex, Inc.\Plex Media Server\"
by Adrian (Softland)
Tue May 19, 2020 11:07 am
Forum: Feedback & Wishlist
Topic: backblaze b2 cloud backup support *wishlist*
Replies: 2
Views: 2674

Re: backblaze b2 cloud backup support *wishlist*

Hi,

We implemented Backblaze B2 as backup destination, since version 8.7 of Backup4all.
You can configure it as S3 compatible destination.
Here is an article about how to backup to Backblaze using Backup4all: https://www.backup4all.com/how-to-backu ... ze-kb.html
by Adrian (Softland)
Tue May 19, 2020 11:06 am
Forum: Support & Troubleshooting
Topic: BackBlaze B2
Replies: 5
Views: 73708

Re: BackBlaze B2

Hi,

We implemented Backblaze B2 as backup destination, since version 8.7 of Backup4all.
You can configure it as S3 compatible destination.
Here is an article about how to backup to Backblaze using Backup4all: https://www.backup4all.com/how-to-backu ... ze-kb.html
by Adrian (Softland)
Thu May 14, 2020 2:43 pm
Forum: Support & Troubleshooting
Topic: Understanding Cloud Backup
Replies: 6
Views: 829

Re: Understanding Cloud Backup

Hi, We are using SSL when uploading the files and this ensures the data integrity during upload. When the file has finished uploading we receive a checksum from OneDrive for the uploaded file. We store that checksum and during Test we compare it to the checksum of the file in OneDrive. This ensures ...
by Adrian (Softland)
Fri May 08, 2020 12:46 pm
Forum: Support & Troubleshooting
Topic: Failure during long SFTP backups
Replies: 4
Views: 671

Re: Failure during long SFTP backups

Hi, This is how the application was designed to work. Changing it to work in another way means to change the entire application behavior. Of course there would be other disadvantages using the way you suggested, but at this moment the solution for such cases would be to save the catalog from time to...
by Adrian (Softland)
Thu May 07, 2020 2:49 pm
Forum: Support & Troubleshooting
Topic: Failure during long SFTP backups
Replies: 4
Views: 671

Re: Failure during long SFTP backups

Hi, You cannot resume a backup if the connection is interrupted or the computer is restarted. In such a case, you could run the first large full backup locally in splits of 2 GB and upload them to FTP later (using your FTP client). Then change the backup destination to FTP and continue with incremen...