Search found 1529 matches

by Adrian (Softland)
Mon Mar 30, 2020 8:08 am
Forum: Support & Troubleshooting
Topic: Recover deleted job
Replies: 1
Views: 146

Re: Recover deleted job

Hi,

The backup job and the backup files are in destination.
You just need to open in Backup4all the .bkc catalog file from the backup destination. That will recreate the backup job in Backup4all.
by Adrian (Softland)
Thu Mar 26, 2020 10:52 am
Forum: Support & Troubleshooting
Topic: Scheduled Backup does not run
Replies: 1
Views: 229

Re: Scheduled Backup does not run

Hi,

Please try to recreate the scheduled task in Backup4all.
If that works, you can remove the old scheduled task.
by Adrian (Softland)
Thu Mar 26, 2020 10:49 am
Forum: Support & Troubleshooting
Topic: Can't schedule backup jobs
Replies: 5
Views: 4362

Re: Can't schedule backup jobs

Hi,

Did you used the same user account?
Can you manually create a new scheduled task in Control Panel->Administrative Tools->Task Scheduler?
(under Task Scheduler Library->Softland->Backup4all 8)
by Adrian (Softland)
Thu Mar 26, 2020 8:54 am
Forum: Support & Troubleshooting
Topic: Premature end of file reached.
Replies: 8
Views: 1337

Re: Premature end of file reached.

Hi,

We will correct the log report regarding no. of errors.

As for the warning you get: do you have the same problem if you run an independent Test by pressing the Test (F9) button?
Did you test your RAM memory and the C: hdd for errors?
by Adrian (Softland)
Tue Mar 10, 2020 10:09 am
Forum: Support & Troubleshooting
Topic: Restore. Cannot display versions of a file.
Replies: 3
Views: 442

Re: Restore. Cannot display versions of a file.

Hi,

Please send us this file "H:\proj\backup\Backup4All\2020\2019 Proj modified.bkc" to support[at]backup4all[dot]com
by Adrian (Softland)
Mon Mar 09, 2020 1:33 pm
Forum: Support & Troubleshooting
Topic: Running a command before backup
Replies: 1
Views: 409

Re: Running a command before backup

Hi, In this case, you should run the batch file with the WOL command and put the command line for Backup4all at the end of that batch file, after a wait time. You will create a Windows Scheduled task to run the batch file. The scheduled task from Backup4all must be disabled (not to run in the same t...
by Adrian (Softland)
Mon Mar 09, 2020 1:29 pm
Forum: Support & Troubleshooting
Topic: Automatic backup start on USB storage device (HD/Pen) insertion
Replies: 1
Views: 350

Re: Automatic backup start on USB storage device (HD/Pen) insertion

Hi, Since Windows7, no application can be executed automatically when you plug-in a device/USB drive. It is possible in Backup4all to trigger the backup in such a case only if you have an OTB device which is also configured to run with Backup4all in File->Options->Backup (under "Backup on demand" se...
by Adrian (Softland)
Mon Mar 09, 2020 10:51 am
Forum: Support & Troubleshooting
Topic: Restore. Cannot display versions of a file.
Replies: 3
Views: 442

Re: Restore. Cannot display versions of a file.

Hi, You must display all file types. For that, please enable the filters on the top of the folder tree (that = equal sign, the - minus and X signs) This way the file will be also displayed, so you can see its versions at the bottom. Right click the version you want to restore and press "Restore to"....
by Adrian (Softland)
Wed Mar 04, 2020 8:11 am
Forum: Support & Troubleshooting
Topic: Premature end of file reached.
Replies: 8
Views: 1337

Re: Premature end of file reached.

Hi,

Please open Backup Properties->Compression page.
Select "Always use temporary folder to create zip files" option.
Set a split size of 2 GB and select the "Create independent splits" option.
Press Save and run again the backup.

Let us know if you still have the problem.
by Adrian (Softland)
Wed Mar 04, 2020 7:41 am
Forum: Support & Troubleshooting
Topic: Deleted Source files not deleted in mirror backup
Replies: 6
Views: 3097

Re: Deleted Source files not deleted in mirror backup

@neilr

What version of Backup4all do you have?
Do you get any warnings about those files?
If yes, please send us the backup log to support[at]backup4all[dot]com