Search found 19 matches

by Tungsten
Mon Aug 01, 2011 8:45 pm
Forum: Support & Troubleshooting
Topic: Log files won't open
Replies: 10
Views: 4866

Re: Log files won't open

Hi,

Thanks for the reply.

I tried your suggestion but it made no difference.

Tungsten
by Tungsten
Sun Jul 31, 2011 10:51 am
Forum: Support & Troubleshooting
Topic: Log files won't open
Replies: 10
Views: 4866

Re: Log files won't open

Further Update

I have two running versions of Windows 7, 32 bit and 64 bit.

I installed version 4.6.254 on Windows 7-32bit and all the log files etc open properly.

Could this therefore be a 64bit issue ?
by Tungsten
Fri Jul 29, 2011 5:07 pm
Forum: Support & Troubleshooting
Topic: Log files won't open
Replies: 10
Views: 4866

Re: Log files won't open

AN update

I downgraded to Version 4.4.196 and all working fine. Logs open, websites open no problem.

Upgrade back to version 4.6.254 and have the same problem again, no logs, no websites opening>

Tungsten
by Tungsten
Fri Jul 29, 2011 4:55 pm
Forum: Support & Troubleshooting
Topic: Log files won't open
Replies: 10
Views: 4866

Log files won't open

Hi, I went to look at a job log and found it would not open. I tried right clicking on the backup task and opening from the main menu but nothing happens. If I go to "View", "Job Logs", "Open Log Folder" the folder opens and all my log files are there and all open no problem. I checked the Log Viewe...
by Tungsten
Fri Jun 17, 2011 3:49 pm
Forum: Support & Troubleshooting
Topic: Backup folder renamed with (1) on the end
Replies: 2
Views: 1836

Re: Backup folder renamed with (1) on the end

Hi

Thanks, that worked great

Tungsten
by Tungsten
Sun Jun 12, 2011 9:39 am
Forum: Support & Troubleshooting
Topic: Backup folder renamed with (1) on the end
Replies: 2
Views: 1836

Backup folder renamed with (1) on the end

Hi I created a backup of "My Documents" folder on an external drive and all worked fine. I then decided to create a copy backup using the "Create Like" command because I wanted to try some changes without deleting the original backup. After deciding that the copy backup was the one I wanted, I delet...
by Tungsten
Sat May 08, 2010 2:43 pm
Forum: Support & Troubleshooting
Topic: Pressing STOP or CANCEL causes lock-up
Replies: 5
Views: 2475

Re: Pressing STOP or CANCEL causes lock-up

I have several backup jobs to both external and internal hard drives and it doesn't matter which job is running when I press STOP or CANCEL. I have left the program longer than an hour one day but eventually had to close it with Task manager.

Tungsten
by Tungsten
Mon May 03, 2010 1:23 pm
Forum: Support & Troubleshooting
Topic: Pressing STOP or CANCEL causes lock-up
Replies: 5
Views: 2475

Pressing STOP or CANCEL causes lock-up

I have the latest Standard addition and everything works fine except when I press STOP or CANCEL once a backup has started the program totally locks up. I then have to close the program through Windows Task Manager. I restart the program and everything works normally as long as I don't press STOP or...
by Tungsten
Fri Apr 23, 2010 1:50 pm
Forum: Support & Troubleshooting
Topic: Update the cataloge
Replies: 3
Views: 2137

Update the cataloge

I have manually copied some files from a CD-ROM into my Backup4all folder, is there a way to update the program catalogue so they are recognised by Backup4all.

Tungsten