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- Mon Dec 03, 2018 5:13 pm
- Forum: Support & Troubleshooting
- Topic: Restore issue - Stuck at 'Prepare files list' stage
- Replies: 1
- Views: 1490
Hi. I'm having an issue with the Restore function. S/W:6.2 Build 245 When running restore, the operation starts, but doesn't get past the 'Prepare files list' stage (0%). The elapsed time increases and I have left it for over an hour, but it still sits at that stage. The 'Total progress' sits at 'N/...