Search found 3 matches

by ETKBrett
Tue Apr 01, 2014 2:35 pm
Forum: Support & Troubleshooting
Topic: Backup Failing-The process cannot access the file
Replies: 4
Views: 2439

Re: Backup Failing-The process cannot access the file

After testing, I was getting the same error as before. I had a different PC having the issue as well and the test worked but still couldn't backup on my main profile. What is different between the two?
by ETKBrett
Fri Mar 28, 2014 7:56 pm
Forum: Support & Troubleshooting
Topic: Backup Failing-The process cannot access the file
Replies: 4
Views: 2439

Re: Backup Failing-The process cannot access the file

Version 4.9 Build 291

There is an antivirus but I have added the Softland folder to the exceptions list.

I am working on testing the Test Backup. I will post my results when I am finished.

Thanks,

Brett
by ETKBrett
Thu Mar 27, 2014 3:16 pm
Forum: Support & Troubleshooting
Topic: Backup Failing-The process cannot access the file
Replies: 4
Views: 2439

Backup Failing-The process cannot access the file

I have had a few instances where I have the backups fail because of this error. "The process cannont access the file beacuse it is being used by another process". I have researched the issue online but haven't really found any answers to it. It usually corrects itself but not after a couple days go ...