Search found 7 matches

by Max A.
Fri Mar 14, 2014 11:54 am
Forum: Support & Troubleshooting
Topic: Backup4All change the folders letter case
Replies: 15
Views: 4274

Re: Backup4All change the folders letter case

[quote="Support"]I was able to reproduce the problem using your catalog. The problem will be fixed.[/quote] Hi, that will be fine, the Backup4All is a good software, but it can be absolutelly unusable some somebodies (for me for example) because of such stupid bugs. No too prinsital for Windows user...
by Max A.
Mon Mar 10, 2014 1:50 pm
Forum: Support & Troubleshooting
Topic: Backup4All change the folders letter case
Replies: 15
Views: 4274

Re: Backup4All change the folders letter case

Hi,

Please download the file via Dropbox: https://www.dropbox.com/s/zrv3gu64ku2nn ... backup.zip
That will prevent us of finding the messages in spam folder.

Max
by Max A.
Thu Mar 06, 2014 8:38 pm
Forum: Support & Troubleshooting
Topic: Backup4All change the folders letter case
Replies: 15
Views: 4274

Re: Backup4All change the folders letter case

Especailly to be objective I installed the trial version again. Made the simple mirror backup and what I got? Th initial folder name was "frontend" bacame "Frontend", "adminhtml" became "Adminhtml" and so on.
by Max A.
Thu Mar 06, 2014 5:52 pm
Forum: Support & Troubleshooting
Topic: Backup4All change the folders letter case
Replies: 15
Views: 4274

Re: Backup4All change the folders letter case

[quote="Support"]Hi,

Please start a new job in version 5.[/quote]
Hi,

I already uninstalled the programm. I can install the trial version of the version 5 again if you want to be objective.
by Max A.
Thu Mar 06, 2014 12:36 pm
Forum: Support & Troubleshooting
Topic: Backup4All change the folders letter case
Replies: 15
Views: 4274

Re: Backup4All change the folders letter case

[quote="Support"]Hi,
In version 5 of Backup4all, this problem is fixed.[/quote]
I tested the trial verion as your colligues recommend and got it again.
I made this at once after our descussion. May be that's before the I had the 4-th version installed before, I don't know.
by Max A.
Wed Feb 19, 2014 7:37 pm
Forum: Support & Troubleshooting
Topic: Backup4All change the folders letter case
Replies: 15
Views: 4274

Re: Backup4All change the folders letter case

Looks like any company member read the forum :(
by Max A.
Tue Feb 18, 2014 5:28 pm
Forum: Support & Troubleshooting
Topic: Backup4All change the folders letter case
Replies: 15
Views: 4274

Backup4All change the folders letter case

Hello, Very sad point. I made the mirror backup and your software changed the case of the folders, didn't check the files yet, but the convertion of the folders name is enough. adminhtml became Adminhtml install became Install and soon. That's not normal and I didn't find the option to correct this....