Search found 1503 matches

by Support
Wed Nov 16, 2011 4:33 pm
Forum: Support & Troubleshooting
Topic: Scheduled backups won't work
Replies: 2
Views: 2131

Re: Scheduled backups won't work

Hi,

Please open Backup Properties->Scheduler->Edit->Properties.
Select the "With built in scheduler" option and press OK.

Do you still have the problem?
by Support
Wed Nov 16, 2011 9:27 am
Forum: Support & Troubleshooting
Topic: Cannot edit backup source
Replies: 2
Views: 2164

Re: Cannot edit backup source

Hi,

We fixed that problem.
Please download the latest version (4.6.260) from our website.
by Support
Wed Nov 16, 2011 9:26 am
Forum: Feedback & Wishlist
Topic: Searching backups
Replies: 3
Views: 3215

Re: Searching backups

Hi,

No, that feature was not implemented yet.
by Support
Tue Nov 15, 2011 11:08 am
Forum: Support & Troubleshooting
Topic: Network name is no longer available ( ? )
Replies: 1
Views: 2597

Re: Network name is no longer available ( ? )

Hi,

Please open Backup Properties->Compression.
Select the “Always use temporary folder to create zip files” option and press Save.
Run again the backup.
by Support
Mon Nov 14, 2011 3:34 pm
Forum: Support & Troubleshooting
Topic: SFTP 10058 error
Replies: 5
Views: 6935

Re: SFTP 10058 error

Hi,

I'm glad the problem is solved.
by Support
Mon Nov 14, 2011 3:34 pm
Forum: Support & Troubleshooting
Topic: SQL error "SELECT Count(FileVersionId) FROM FileVersions" - disk I/O error, disk I/O error (SQL81)
Replies: 15
Views: 6882

Re: SQL error "SELECT Count(FileVersionId) FROM FileVersions" - disk I/O error, disk I/O error (SQL81)

Hi,

Before running the backup, please run a scandrive for errors and see if you still have the problem.
by Support
Wed Nov 09, 2011 2:23 pm
Forum: Support & Troubleshooting
Topic: "Hanging" sending email
Replies: 14
Views: 5077

Re: "Hanging" sending email

Hi,

Please download the latest version of Backup4all 4.6.260.
Is the log attached to email?
by Support
Wed Nov 09, 2011 8:05 am
Forum: Support & Troubleshooting
Topic: "Hanging" sending email
Replies: 14
Views: 5077

Re: "Hanging" sending email

Hi,

What version of Backup4all do you use and what Windows version?
Is the backup log attached to email?
by Support
Wed Nov 09, 2011 8:03 am
Forum: Support & Troubleshooting
Topic: Main window auto close when starting the application
Replies: 1
Views: 2047

Re: Main window auto close when starting the application

Hi, We cannot reproduce the problem here. We connected to the client computer and it seems the problem appeared only on a single computer, for a specific user. If he uses Backup4all logged on with another account, everything is fine. That seems to be related to some account problems. If using the "S...