Search found 1496 matches

by Support
Mon Dec 05, 2011 3:53 pm
Forum: Feedback & Wishlist
Topic: Reflect Scheduled Action Backup Type in Log File
Replies: 1
Views: 3076

Re: Reflect Scheduled Action Backup Type in Log File

Hi,

That is correct. The default backup type is used.
I will create a ticket to add the feature you need.
by Support
Fri Dec 02, 2011 2:35 pm
Forum: Support & Troubleshooting
Topic: Initial Differential always full? even after initial full?
Replies: 4
Views: 2537

Re: Initial Differential always full? even after initial full?

Hi, 1. Please note the backup jobs are independent. The first execution of a differential or incremental backup type is always a full backup. That is the starting point and after that differential/incremental backups will be performed. If you want to run daily differentials and weekly full backups, ...
by Support
Wed Nov 30, 2011 1:34 pm
Forum: Feedback & Wishlist
Topic: Disk Testing Stall Message
Replies: 3
Views: 3894

Re: Disk Testing Stall Message

Hi,

Do you have this problem with any other backup job?
Please send us the last backup log to support[at]backup4all[dot]com
by Support
Wed Nov 30, 2011 8:40 am
Forum: Feedback & Wishlist
Topic: Disk Testing Stall Message
Replies: 3
Views: 3894

Re: Disk Testing Stall Message

Hi,

If Backup4all froze, after 10 minutes, a bug report will be generated asking you if you want to send it to us.
by Support
Tue Nov 29, 2011 2:12 pm
Forum: Support & Troubleshooting
Topic: New files and folders automatically added to backup
Replies: 11
Views: 4858

Re: New files and folders automatically added to backup

Hi,

It works just fine, what version of Backup4all do you have?
Can you give me access to your computer to show you that it works?
by Support
Tue Nov 29, 2011 1:50 pm
Forum: Support & Troubleshooting
Topic: How Long for Abort to Finish?
Replies: 2
Views: 2537

Re: How Long for Abort to Finish?

Hi,

When you press Cancel, the backup should stop in few moments, no longer than 1 minute.
Do you have the same problem if you cancel a backup to a local hard drive destination?
by Support
Tue Nov 29, 2011 11:32 am
Forum: Support & Troubleshooting
Topic: How to backup
Replies: 1
Views: 1456

Re: How to backup

Hi,

Please create a new backup job, select D drive as backup source.
Create a scheduled task from Backup Properties->Scheduler->Add
In the Scheduler page, where you set the start time, also chose to repeat the task every 10 minutes for 23 hours and 50 minutes.
by Support
Tue Nov 29, 2011 11:07 am
Forum: Support & Troubleshooting
Topic: How to change order of backup jobs in group
Replies: 2
Views: 1971

Re: How to change order of backup jobs in group

Hi,

Please go to "View->View jobs as" and select "Tree". Drag and drop the jobs to get the desired order.
by Support
Mon Nov 28, 2011 12:49 pm
Forum: Support & Troubleshooting
Topic: "Hanging" sending email
Replies: 14
Views: 4963

Re: "Hanging" sending email

Hi,

Can you give us access to your computer to see what the problem is?
Please send an email to support[at]backup4all[dot]com to see when we can connect.