Search found 1565 matches

by Adrian (Softland)
Fri Mar 30, 2012 1:01 pm
Forum: Support & Troubleshooting
Topic: Restoring files to new PC
Replies: 1
Views: 1958

Re: Restoring files to new PC

Hi,

After you re-install Backup4all on Server-A, open the .bkc catalog file from destination.
That will recreate the backup job in Backup4all.
Press Restore to get your files restored.
by Adrian (Softland)
Fri Mar 30, 2012 12:20 pm
Forum: Support & Troubleshooting
Topic: Zip file encryption not working as expected
Replies: 6
Views: 5360

Re: Zip file encryption not working as expected

Hi,

Were you able to see the file name or the file content?
Please note the encryption will protect the file content (you won't be able to open the file without the password) but it won't encrypt the file names.
by Adrian (Softland)
Wed Mar 28, 2012 11:05 am
Forum: Support & Troubleshooting
Topic: XP Outlook 2010 backup - Restore to Win7 Outlook 2010
Replies: 3
Views: 2880

Re: XP Outlook 2010 backup - Restore to Win7 Outlook 2010

Hi,

Do you use an administrator account?
by Adrian (Softland)
Wed Mar 28, 2012 10:55 am
Forum: Support & Troubleshooting
Topic: has been working fine now says cant find source drives..
Replies: 3
Views: 2430

Re: has been working fine now says cant find source drives..

Hi,

Please try to use UNC paths for the source drives. Do you have the same problem?
by Adrian (Softland)
Wed Mar 28, 2012 10:21 am
Forum: Support & Troubleshooting
Topic: No ftp upload file
Replies: 5
Views: 1994

Re: No ftp upload file

Hi,

Please send us the last backup log to support[at]backup4all[dot]com.
To find the log, go to View->Job Logs->Last backup log.
by Adrian (Softland)
Wed Mar 28, 2012 10:04 am
Forum: Support & Troubleshooting
Topic: Using Portable and drive letters changing
Replies: 1
Views: 1929

Re: Using Portable and drive letters changing

Hi,

In Backup Properties->External drives, please check the "Lock the destination to this external hard drive" option and press Save.
by Adrian (Softland)
Thu Mar 22, 2012 1:17 pm
Forum: Support & Troubleshooting
Topic: SQL error "SELECT Count(FileVersionId) FROM FileVersions" - disk I/O error, disk I/O error (SQL81)
Replies: 15
Views: 7564

Re: SQL error "SELECT Count(FileVersionId) FROM FileVersions" - disk I/O error, disk I/O error (SQL81)

Hi,

1. Please delete the backup job from Backup4all.
2. Open the .bkc catalog file from backup destination, into Backup4all.
3. The backup job will be recreated. Run again the backup.
Do you have the same problem?
by Adrian (Softland)
Thu Mar 22, 2012 1:15 pm
Forum: Feedback & Wishlist
Topic: backup to "BOX"
Replies: 1
Views: 4413

Re: backup to "BOX"

Hi,

As I can see, it uses Cloud storage. At this moment, that feature is not implemented in Backup4all.
by Adrian (Softland)
Thu Mar 22, 2012 1:10 pm
Forum: Feedback & Wishlist
Topic: Scheluder
Replies: 2
Views: 5129

Re: Scheluder

Hi,

No, you cannot do that.
by Adrian (Softland)
Tue Mar 20, 2012 3:18 pm
Forum: Support & Troubleshooting
Topic: Scheduling a backup to run each 3 hours.
Replies: 2
Views: 2196

Re: Scheduling a backup to run each 3 hours.

Hi,

If you set the start time to an hour that passed today, it will start only tomorrow.