Search found 1528 matches

by Adrian (Softland)
Tue Mar 06, 2012 3:03 pm
Forum: Feedback & Wishlist
Topic: Full backup after a set number of incremental backups
Replies: 9
Views: 5069

Re: Full backup after a set number of incremental backups

Hi, In your case, you need to use the limit for number of backups. You can set the limit at 15. Each differential include all new and modified files since the last full backup, no matter how old is the full backup. When the limit is reached, the last full backup is not deleted, as all differentials ...
by Adrian (Softland)
Tue Mar 06, 2012 2:44 pm
Forum: Support & Troubleshooting
Topic: Running commands for backup group
Replies: 1
Views: 2575

Re: Running commands for backup group

Hi,

No, you cannot do that for a backup group.
You can put the action before backup in the fist backup job and the action after backup in the last backup job.
by Adrian (Softland)
Tue Mar 06, 2012 2:40 pm
Forum: Support & Troubleshooting
Topic: out of memory
Replies: 4
Views: 2485

Re: out of memory

Hi,

Do you have the latest version of Backup4all 4.6.263?
If yes, please send us the last backup log from View->Job Logs->Last backup log, to support[at]backup4all[dot]com
by Adrian (Softland)
Fri Mar 02, 2012 8:27 am
Forum: Support & Troubleshooting
Topic: "Stop backup" does not work
Replies: 1
Views: 2029

Re: "Stop backup" does not work

Hi,

Please send us the last backup log from View->Job Logs->Last backup log to support[at]backup4all[dot]com
by Adrian (Softland)
Fri Mar 02, 2012 8:17 am
Forum: Support & Troubleshooting
Topic: SQL error "SELECT Count(FileVersionId) FROM FileVersions" - disk I/O error, disk I/O error (SQL81)
Replies: 15
Views: 7067

Re: SQL error "SELECT Count(FileVersionId) FROM FileVersions" - disk I/O error, disk I/O error (SQL81)

Hi,

We don't have such problems here. Can you give us access to your computer using TeamViewer? Please send us an email to support[at]backup4all[dot]com to discuss when we can connect.
by Adrian (Softland)
Wed Feb 29, 2012 8:16 am
Forum: Support & Troubleshooting
Topic: SQL error "SELECT Count(FileVersionId) FROM FileVersions" - disk I/O error, disk I/O error (SQL81)
Replies: 15
Views: 7067

Re: SQL error "SELECT Count(FileVersionId) FROM FileVersions" - disk I/O error, disk I/O error (SQL81)

Hi, As the previous replies on this post, I am asking you if you use the safely remove hardware tool before unplugging the USB drive? That is because almost all users having this problem, were not using the safely remove hardware tool. After they used it, the problem was solved. After the scan drive...
by Adrian (Softland)
Tue Feb 28, 2012 12:23 pm
Forum: Support & Troubleshooting
Topic: Filter | Customize
Replies: 1
Views: 2057

Re: Filter | Customize

Hi, You made a mistake when configuring the filter. You must NOT put the file extensions one after another: "*.bin,*.cab,*.iso,*.msi,*.rar,*.tar,*.zip,*7z" You should press Add, type a file extension, press OK. Then repeat the steps: press Add, type another file extension and press OK. The descripti...
by Adrian (Softland)
Mon Feb 27, 2012 1:48 pm
Forum: Support & Troubleshooting
Topic: stream read error
Replies: 3
Views: 7009

Re: stream read error

Hi,

Please download and install the latest version of Backup4all 4.6.263.
Also enable the detailed logs from Tools->Options->Logs and history.
Run again the backup and if the problem appears again, send us the complete log file to support[at]backup4all[dot]com
by Adrian (Softland)
Mon Feb 27, 2012 9:41 am
Forum: Feedback & Wishlist
Topic: Properties | Filters
Replies: 1
Views: 2913

Re: Properties | Filters

Hi,

We put your suggestion on our WishList.