Search found 1503 matches

by Support
Thu Feb 09, 2012 12:04 pm
Forum: Support & Troubleshooting
Topic: Email Text Fields
Replies: 5
Views: 2437

Re: Email Text Fields

Hi,

We added your request on our Wishlist.
by Support
Tue Feb 07, 2012 12:25 pm
Forum: Support & Troubleshooting
Topic: Email Text Fields
Replies: 5
Views: 2437

Re: Email Text Fields

Hi,

Those are all the fields.
by Support
Mon Feb 06, 2012 3:47 pm
Forum: Support & Troubleshooting
Topic: Catalog File (.bkc) Size
Replies: 12
Views: 5530

Re: Catalog File (.bkc) Size

Hi,

The backup catalog has to be in destination. You cannot change that.
by Support
Mon Feb 06, 2012 3:44 pm
Forum: Support & Troubleshooting
Topic: Email Text Fields
Replies: 5
Views: 2437

Re: Email Text Fields

Hi,

Here is an article including the list: http://www.backup4all.com/kb/how-to-use ... s-902.html
by Support
Fri Feb 03, 2012 3:49 pm
Forum: Support & Troubleshooting
Topic: Warning On Incremental - Process Running?
Replies: 5
Views: 2209

Re: Warning On Incremental - Process Running?

Hi,

Do you have the same problem if you create a new backup job?
by Support
Wed Feb 01, 2012 10:32 am
Forum: Support & Troubleshooting
Topic: Warning On Incremental - Process Running?
Replies: 5
Views: 2209

Re: Warning On Incremental - Process Running?

Hi,

Is this backup scheduled to start? (OffSite - Incremental)
Please make sure there aren't multiple schedulers for the same job to start it at the same time.
Do you have the same problem if you manually run the backup?
by Support
Mon Jan 30, 2012 3:11 pm
Forum: Support & Troubleshooting
Topic: Destination Removable Drive Drop Down Empty
Replies: 9
Views: 2255

Re: Destination Removable Drive Drop Down Empty

Hi,

Do you use an administrator account?
Is the hard drive locally connected? If yes, why do you need to assign it a drive letter? It should already have a drive letter as the other drives.
by Support
Mon Jan 30, 2012 2:53 pm
Forum: Support & Troubleshooting
Topic: Godaddy as email provider email notifications
Replies: 1
Views: 2102

Re: Godaddy as email provider email notifications

Hi,

The same settings should work in Backup4all.
What is the error message received when trying to send a test email?
by Support
Thu Jan 26, 2012 9:27 am
Forum: Feedback & Wishlist
Topic: MFTM FTP Command
Replies: 2
Views: 3226

Re: MFTM FTP Command

Hi,

Please note we do not compare the source files with the files in destination, we compare the source files with the information stored in catalog about the files already backed up.
by Support
Thu Jan 26, 2012 9:24 am
Forum: Support & Troubleshooting
Topic: Warning Dialogs Still Showing
Replies: 3
Views: 1772

Re: Warning Dialogs Still Showing

Hi,

I need to see the log file for a backup execution with the problem you described. You can find the previous backup logs if you go to View->Job Logs->Open Log Folder.