Search found 1528 matches

by Adrian (Softland)
Tue Apr 10, 2012 10:17 am
Forum: Support & Troubleshooting
Topic: Rotating destinations
Replies: 5
Views: 3618

Re: Rotating destinations

Hi,

That can be done with Backup4all.
Please read this article about how to do that: http://www.backup4all.com/kb/how-to-bac ... e-259.html
by Adrian (Softland)
Tue Apr 03, 2012 1:20 pm
Forum: Support & Troubleshooting
Topic: Backup Stopping Due To Corrupt Files
Replies: 1
Views: 1530

Re: Backup Stopping Due To Corrupt Files

Hi,

Please send us the last backup log from View->Job Logs->Last backup log to support[at]backup4all[dot]com
by Adrian (Softland)
Tue Apr 03, 2012 1:19 pm
Forum: Support & Troubleshooting
Topic: Test reliability
Replies: 1
Views: 2544

Re: Test reliability

The test of Backup4all will calculate the CRC of the files and will compare the result with the information stored in catalog.
by Adrian (Softland)
Fri Mar 30, 2012 1:01 pm
Forum: Support & Troubleshooting
Topic: Restoring files to new PC
Replies: 1
Views: 1810

Re: Restoring files to new PC

Hi,

After you re-install Backup4all on Server-A, open the .bkc catalog file from destination.
That will recreate the backup job in Backup4all.
Press Restore to get your files restored.
by Adrian (Softland)
Fri Mar 30, 2012 12:20 pm
Forum: Support & Troubleshooting
Topic: Zip file encryption not working as expected
Replies: 6
Views: 5167

Re: Zip file encryption not working as expected

Hi,

Were you able to see the file name or the file content?
Please note the encryption will protect the file content (you won't be able to open the file without the password) but it won't encrypt the file names.
by Adrian (Softland)
Wed Mar 28, 2012 11:05 am
Forum: Support & Troubleshooting
Topic: XP Outlook 2010 backup - Restore to Win7 Outlook 2010
Replies: 3
Views: 2693

Re: XP Outlook 2010 backup - Restore to Win7 Outlook 2010

Hi,

Do you use an administrator account?
by Adrian (Softland)
Wed Mar 28, 2012 10:55 am
Forum: Support & Troubleshooting
Topic: has been working fine now says cant find source drives..
Replies: 3
Views: 2260

Re: has been working fine now says cant find source drives..

Hi,

Please try to use UNC paths for the source drives. Do you have the same problem?
by Adrian (Softland)
Wed Mar 28, 2012 10:21 am
Forum: Support & Troubleshooting
Topic: No ftp upload file
Replies: 5
Views: 1805

Re: No ftp upload file

Hi,

Please send us the last backup log to support[at]backup4all[dot]com.
To find the log, go to View->Job Logs->Last backup log.
by Adrian (Softland)
Wed Mar 28, 2012 10:04 am
Forum: Support & Troubleshooting
Topic: Using Portable and drive letters changing
Replies: 1
Views: 1788

Re: Using Portable and drive letters changing

Hi,

In Backup Properties->External drives, please check the "Lock the destination to this external hard drive" option and press Save.
by Adrian (Softland)
Thu Mar 22, 2012 1:17 pm
Forum: Support & Troubleshooting
Topic: SQL error "SELECT Count(FileVersionId) FROM FileVersions" - disk I/O error, disk I/O error (SQL81)
Replies: 15
Views: 7067

Re: SQL error "SELECT Count(FileVersionId) FROM FileVersions" - disk I/O error, disk I/O error (SQL81)

Hi,

1. Please delete the backup job from Backup4all.
2. Open the .bkc catalog file from backup destination, into Backup4all.
3. The backup job will be recreated. Run again the backup.
Do you have the same problem?