Search found 1548 matches

by Adrian (Softland)
Tue Jun 12, 2012 1:02 pm
Forum: Support & Troubleshooting
Topic: Scheduled Backups
Replies: 6
Views: 2901

Re: Scheduled Backups

Hi,

To make sure you configured the scheduler correctly, please try to create the scheduled task under the current account with the current account password. Do you still have the problem?
by Adrian (Softland)
Mon Jun 11, 2012 9:48 am
Forum: Support & Troubleshooting
Topic: Scheduled Backups
Replies: 6
Views: 2901

Re: Scheduled Backups

Hi,

When you log in as user B, is the backup finished?
Have you checked the last backup log?
Did you refresh the interface?
Do you use the latest version of Backup4all 4.7.270?
by Adrian (Softland)
Fri Jun 08, 2012 11:51 am
Forum: Support & Troubleshooting
Topic: Error: Backup aborted. Reason: Cannot create a file when that file already exists.
Replies: 4
Views: 3313

Re: Error: Backup aborted. Reason: Cannot create a file when that file already exists.

Hi,

1. Please install the latest version 4.7.270
2. Please enable the detailed log from Tools->Options->Logs and history
3. Run again the backup.
Let us know the results.
by Adrian (Softland)
Thu Jun 07, 2012 11:25 am
Forum: Support & Troubleshooting
Topic: Error: Backup aborted. Reason: Cannot create a file when that file already exists.
Replies: 4
Views: 3313

Re: Error: Backup aborted. Reason: Cannot create a file when that file already exists.

Hi,

1. Do you use the latest version of Backup4all 4.7.270?
2. Do you use an administrator account?
3. Can you identify which is the file with problems?
by Adrian (Softland)
Tue Jun 05, 2012 8:45 am
Forum: Support & Troubleshooting
Topic: Manual start fails
Replies: 2
Views: 2422

Re: Manual start fails

Hi,

Instead of reboot, please try to close the Backup4all.exe process in Task manager.
How ofter does this happen?
Is there any application you use related to this problem?
by Adrian (Softland)
Wed May 30, 2012 11:27 am
Forum: Support & Troubleshooting
Topic: Backup to two HDDs - changing drive letters
Replies: 1
Views: 1934

Re: Backup to two HDDs - changing drive letters

Hi,

That is a problem you need to fix outside Backup4all. There is nothing you can do in Backup4all to solve this problem.
by Adrian (Softland)
Mon May 28, 2012 3:07 pm
Forum: Support & Troubleshooting
Topic: can't open B4all zip
Replies: 3
Views: 1928

Re: can't open B4all zip

Hi,

Please note the .z07 file is a split part of the main zip file. You should be able to open it using WinZip 9.1 or later.
Make sure all the zip and z0x files are in the same folder when opening them.
by Adrian (Softland)
Mon May 28, 2012 12:05 pm
Forum: Support & Troubleshooting
Topic: can't open B4all zip
Replies: 3
Views: 1928

Re: can't open B4all zip

Hi,

Have you tried WinZip 9.1 or later?
by Adrian (Softland)
Mon May 28, 2012 12:05 pm
Forum: Support & Troubleshooting
Topic: Run Action Parameters
Replies: 1
Views: 1633

Re: Run Action Parameters

Hi,

I'm afraid that is not possible.
Can you explain us what do you want to do? maybe we can find a solution for that.
by Adrian (Softland)
Wed May 16, 2012 2:49 pm
Forum: Support & Troubleshooting
Topic: restore: numbers+letters password not accepted to restore files from 7zip files
Replies: 2
Views: 2780

Re: restore: numbers+letters password not accepted to restore files from 7zip files

Hi,

I cannot reproduce the problem here.
Please download and install build 4.7.270 and try again.
Do you have the same problem?