Search found 1495 matches

by Support
Mon Mar 19, 2012 3:46 pm
Forum: Support & Troubleshooting
Topic: has been working fine now says cant find source drives..
Replies: 3
Views: 2141

Re: has been working fine now says cant find source drives..

Hi,

Please make sure there was at lease one user logged on when the backup started. Otherwise, please note mapped drives are not available if you are not logged on.
by Support
Fri Mar 16, 2012 1:14 pm
Forum: Support & Troubleshooting
Topic: I want to store backups for a month
Replies: 2
Views: 1567

Re: I want to store backups for a month

Hi,

You need to create a scheduled task with the Clean action, to delete all backups older than 30 days.
by Support
Wed Mar 14, 2012 10:15 am
Forum: Support & Troubleshooting
Topic: "Wake the computer to run this task" not working
Replies: 3
Views: 1844

Re: "Wake the computer to run this task" not working

Hi,

Of course, the Windows Scheduler is required to be used in such a case.
by Support
Mon Mar 12, 2012 12:57 pm
Forum: Support & Troubleshooting
Topic: email not working
Replies: 1
Views: 1764

Re: email not working

Hi,

Please make sure Backup4all or the ports used for email are not blocked by the firewall.
by Support
Mon Mar 12, 2012 12:55 pm
Forum: Support & Troubleshooting
Topic: Backup4all on window 7 XP mode
Replies: 1
Views: 1854

Re: Backup4all on window 7 XP mode

Hi,

Please send us the last backup log from View->Job Logs->Last backup log to support[at]backup4all[dot]com
by Support
Mon Mar 12, 2012 12:53 pm
Forum: Support & Troubleshooting
Topic: "Wake the computer to run this task" not working
Replies: 3
Views: 1844

Re: "Wake the computer to run this task" not working

Hi,

Please open Backup Properties->Scheduler->Edit->Schedule
Go to Settings tab and select "Wake the computer to run this task", the last option from that page.
Press OK, press Save and see if you still have the problem.
by Support
Tue Mar 06, 2012 3:03 pm
Forum: Feedback & Wishlist
Topic: Full backup after a set number of incremental backups
Replies: 9
Views: 4812

Re: Full backup after a set number of incremental backups

Hi, In your case, you need to use the limit for number of backups. You can set the limit at 15. Each differential include all new and modified files since the last full backup, no matter how old is the full backup. When the limit is reached, the last full backup is not deleted, as all differentials ...
by Support
Tue Mar 06, 2012 2:44 pm
Forum: Support & Troubleshooting
Topic: Running commands for backup group
Replies: 1
Views: 2473

Re: Running commands for backup group

Hi,

No, you cannot do that for a backup group.
You can put the action before backup in the fist backup job and the action after backup in the last backup job.