Search found 1496 matches

by Support
Tue Apr 03, 2012 1:19 pm
Forum: Support & Troubleshooting
Topic: Test reliability
Replies: 1
Views: 2447

Re: Test reliability

The test of Backup4all will calculate the CRC of the files and will compare the result with the information stored in catalog.
by Support
Fri Mar 30, 2012 1:01 pm
Forum: Support & Troubleshooting
Topic: Restoring files to new PC
Replies: 1
Views: 1715

Re: Restoring files to new PC

Hi,

After you re-install Backup4all on Server-A, open the .bkc catalog file from destination.
That will recreate the backup job in Backup4all.
Press Restore to get your files restored.
by Support
Fri Mar 30, 2012 12:20 pm
Forum: Support & Troubleshooting
Topic: Zip file encryption not working as expected
Replies: 6
Views: 5038

Re: Zip file encryption not working as expected

Hi,

Were you able to see the file name or the file content?
Please note the encryption will protect the file content (you won't be able to open the file without the password) but it won't encrypt the file names.
by Support
Wed Mar 28, 2012 11:05 am
Forum: Support & Troubleshooting
Topic: XP Outlook 2010 backup - Restore to Win7 Outlook 2010
Replies: 3
Views: 2575

Re: XP Outlook 2010 backup - Restore to Win7 Outlook 2010

Hi,

Do you use an administrator account?
by Support
Wed Mar 28, 2012 10:55 am
Forum: Support & Troubleshooting
Topic: has been working fine now says cant find source drives..
Replies: 3
Views: 2148

Re: has been working fine now says cant find source drives..

Hi,

Please try to use UNC paths for the source drives. Do you have the same problem?
by Support
Wed Mar 28, 2012 10:21 am
Forum: Support & Troubleshooting
Topic: No ftp upload file
Replies: 5
Views: 1696

Re: No ftp upload file

Hi,

Please send us the last backup log to support[at]backup4all[dot]com.
To find the log, go to View->Job Logs->Last backup log.
by Support
Wed Mar 28, 2012 10:04 am
Forum: Support & Troubleshooting
Topic: Using Portable and drive letters changing
Replies: 1
Views: 1701

Re: Using Portable and drive letters changing

Hi,

In Backup Properties->External drives, please check the "Lock the destination to this external hard drive" option and press Save.
by Support
Thu Mar 22, 2012 1:17 pm
Forum: Support & Troubleshooting
Topic: SQL error "SELECT Count(FileVersionId) FROM FileVersions" - disk I/O error, disk I/O error (SQL81)
Replies: 15
Views: 6759

Re: SQL error "SELECT Count(FileVersionId) FROM FileVersions" - disk I/O error, disk I/O error (SQL81)

Hi,

1. Please delete the backup job from Backup4all.
2. Open the .bkc catalog file from backup destination, into Backup4all.
3. The backup job will be recreated. Run again the backup.
Do you have the same problem?
by Support
Thu Mar 22, 2012 1:15 pm
Forum: Feedback & Wishlist
Topic: backup to "BOX"
Replies: 1
Views: 4150

Re: backup to "BOX"

Hi,

As I can see, it uses Cloud storage. At this moment, that feature is not implemented in Backup4all.
by Support
Thu Mar 22, 2012 1:10 pm
Forum: Feedback & Wishlist
Topic: Scheluder
Replies: 2
Views: 4843

Re: Scheluder

Hi,

No, you cannot do that.