Search found 1550 matches

by Adrian (Softland)
Tue Oct 02, 2012 11:51 am
Forum: Support & Troubleshooting
Topic: Rotating destinations
Replies: 5
Views: 3847

Re: Rotating destinations

Hi,

The old backup versions will be deleted only if there is configured a limit for backup versions.
by Adrian (Softland)
Mon Oct 01, 2012 9:28 am
Forum: Support & Troubleshooting
Topic: Rotating destinations
Replies: 5
Views: 3847

Re: Rotating destinations

Hi, Rick the regular I'm sorry to tell you but your indications are not good in this case. What you explained is not a rotation scheme, but a new backup job to be configured each week. For a rotation scheme backup, the "Use local catalogs" must be unchecked. The disk label is specified after each wr...
by Adrian (Softland)
Wed Sep 26, 2012 7:45 am
Forum: Support & Troubleshooting
Topic: Compare Fbackup to Backup4All Lite
Replies: 1
Views: 2962

Re: Compare Fbackup to Backup4All Lite

Hi,

Here is a comparison feature matrix with all Backup4all editions:
http://www.fbackup.com/download/pdf/bac ... arison.pdf
by Adrian (Softland)
Mon Sep 24, 2012 6:45 am
Forum: Support & Troubleshooting
Topic: Mirror Backup - Missing files not updated
Replies: 4
Views: 2282

Re: Mirror Backup - Missing files not updated

Hi,

The backup destination must be in a different place than your work files, where you do not just edit the files by mistake.
by Adrian (Softland)
Mon Sep 24, 2012 6:42 am
Forum: Support & Troubleshooting
Topic: new computer
Replies: 1
Views: 1531

Re: new computer

Hi,

That seems to be a problem on the Sony VAIO computer. Is the external drive recognized on that computer?
by Adrian (Softland)
Mon Sep 24, 2012 6:19 am
Forum: Support & Troubleshooting
Topic: Update the cataloge
Replies: 3
Views: 2495

Re: Update the cataloge

Hi,

That is not possible. In order to ensure the backup consistency, we cannot consider any file in destination as being healthy (not corrupted, or invalid), so the files must be copied in destination by Backup4all.
by Adrian (Softland)
Fri Sep 14, 2012 11:08 am
Forum: Support & Troubleshooting
Topic: Mirror backup to swapable hard disks
Replies: 1
Views: 1728

Re: Mirror backup to swapable hard disks

Hi,

In Backup Properties->Advanced, uncheck the "Use local catalogs" option.

Read this article about how the rotation scheme works: http://www.backup4all.com/kb/how-to-bac ... e-259.html
by Adrian (Softland)
Mon Sep 10, 2012 6:28 am
Forum: Support & Troubleshooting
Topic: could not back up open/in use quickbooks files!
Replies: 3
Views: 2847

Re: could not back up open/in use quickbooks files!

Hi,

Please send me the last backup log from View->Job Logs->Last backup log to support[at]backup4all[dot]com
by Adrian (Softland)
Mon Sep 03, 2012 8:16 am
Forum: Support & Troubleshooting
Topic: Catalogue Rebuild
Replies: 1
Views: 1850

Re: Catalogue Rebuild

Hi,

The backup catalog is stored in two places: in the local catalog folder and in destination, near the zip.
The catalog cannot be recreated from the zip file, but being stored in destination near zip should be fine as they will be in the same place.
by Adrian (Softland)
Mon Sep 03, 2012 8:13 am
Forum: Support & Troubleshooting
Topic: How to merge backups?
Replies: 5
Views: 2387

Re: How to merge backups?

Hi,

We have a Wishlist on our internal system. That is where I posted it.
You can create a post in the Wishlist section of the forum, if you want.