Search found 1496 matches

by Support
Tue Aug 28, 2012 1:09 pm
Forum: Support & Troubleshooting
Topic: How to merge backups?
Replies: 5
Views: 2117

Re: How to merge backups?

Hi, The full backup type will make a new backup with all backup sources existing at that moment. It does not merge with older backups. If you want to keep existing versions from the previous incremental backups, you should continue creating incrementals but limit the number of stored backups to 3 an...
by Support
Tue Aug 28, 2012 12:05 pm
Forum: Support & Troubleshooting
Topic: Restoring Backup4all itself
Replies: 1
Views: 1509

Re: Restoring Backup4all itself

Hi, 1. You can use the "Backup4all configuration" plugin to back up all Backup4all settings and restore them after that. Here is an article about that: http://www.backup4all.com/kb/how-to-back-up-and-restore-the-backup4all-configurations-235.html 2. You can also recreate the backup jobs by opening t...
by Support
Tue Aug 28, 2012 12:00 pm
Forum: Support & Troubleshooting
Topic: Install hangs checking disk space requirements
Replies: 2
Views: 1858

Re: Install hangs checking disk space requirements

Hi,

I'm glad the problem is solved.
by Support
Wed Aug 22, 2012 9:06 am
Forum: Support & Troubleshooting
Topic: Warning: Cannot copy NTFS security permissions and alternate streams for
Replies: 1
Views: 1510

Re: Warning: Cannot copy NTFS security permissions and alternate streams for

Hi,

Please send me the complete backup log to support[at]backup4all[dot]com to see exactly what the problem is.
by Support
Wed Aug 22, 2012 9:05 am
Forum: Support & Troubleshooting
Topic: differential Backup
Replies: 1
Views: 1435

Re: differential Backup

Hi,

The differential backup is related to the last full backup.
by Support
Tue Aug 07, 2012 8:34 am
Forum: Support & Troubleshooting
Topic: Pro Version 4.8 Build 278 "Broken scheduler"?????
Replies: 1
Views: 1589

Re: Pro Version 4.8 Build 278 "Broken scheduler"?????

Hi,

Do you have the same problem if you create a new scheduled task for that job?
by Support
Mon Aug 06, 2012 6:59 am
Forum: Support & Troubleshooting
Topic: Files too large for SFTP upload ??
Replies: 1
Views: 2687

Re: Files too large for SFTP upload ??

Hi, If your SFTP server supports uploading files larger than 2 GB, please follow these steps: 1. Open Backup Properties->SFTP server->Edit configuration 2. In the "Advanced" section, increase the maximum file size. 3. Press OK then press Save. 4. Run again the backup. If you have any other questions...
by Support
Fri Jul 20, 2012 10:05 am
Forum: Support & Troubleshooting
Topic: SFTP very slow upload speed
Replies: 1
Views: 2835

Re: SFTP very slow upload speed

Hi,

There aren't such SFTP configuration options in Backup4all.
Is the Backup4all upload slower than the other SFTP clients using the same SFTP account?
by Support
Tue Jul 17, 2012 12:47 pm
Forum: Support & Troubleshooting
Topic: Destination Removable Drive Drop Down Empty
Replies: 9
Views: 2193

Re: Destination Removable Drive Drop Down Empty

Hi,

I suggest you to create a new user or give this user all the necessarily permissions.
by Support
Tue Jul 17, 2012 11:57 am
Forum: Support & Troubleshooting
Topic: Duplicate posts of daily backups
Replies: 2
Views: 1857

Re: Duplicate posts of daily backups

Hi,

Does this situation happens no matter if you use the Windows scheduler or the Standalone scheduler?