Search found 1550 matches

by Adrian (Softland)
Mon Aug 19, 2019 8:10 am
Forum: Support & Troubleshooting
Topic: New Backup - Use Existing Files in Destination
Replies: 1
Views: 1229

Re: New Backup - Use Existing Files in Destination

Hi,

Yes, you can use the files in destination as sources for another backup job.
by Adrian (Softland)
Tue Jul 30, 2019 7:21 am
Forum: Support & Troubleshooting
Topic: Mirror Backup stopping at 18%
Replies: 3
Views: 1224

Re: Mirror Backup stopping at 18%

Hi,

Please send us the last backup log for that job, to support[at]backup4all[dot]com
by Adrian (Softland)
Tue Jul 23, 2019 11:07 am
Forum: Support & Troubleshooting
Topic: Unexpected errors in backup log
Replies: 1
Views: 1074

Re: Unexpected errors in backup log

Hi,

Please send us the .bkc catalog file and the corresponding log files for the backup executions you mentioned, in order to see exactly the context.
Send us the files to support[at]backup4all[dot]com
by Adrian (Softland)
Tue Jul 23, 2019 9:40 am
Forum: Support & Troubleshooting
Topic: some questions
Replies: 3
Views: 1309

Re: some questions

Hi, 1. You can use a single backup job and create two scheduled tasks for it: one will run full backups every weekend and the other scheduled task will run daily differentials. I recommend you to create one more scheduled task to clean all backup versions older than X days (you can select to keep fu...
by Adrian (Softland)
Tue Jul 23, 2019 9:14 am
Forum: Support & Troubleshooting
Topic: bSettings.exe crashes
Replies: 4
Views: 4055

Re: bSettings.exe crashes

Dear Gaffer, Please make sure the antivirus/firewall does not block the bsettings.exe process. That file has to be in your Backup4all installation folder. If that file is missing, please uninstall and reinstall Backup4all, making sure the antivirus does not block/remove that file for some reason. Ba...
by Adrian (Softland)
Tue Jul 16, 2019 12:01 pm
Forum: Support & Troubleshooting
Topic: How to make backup flag failed when it cant backup any files?
Replies: 4
Views: 1343

Re: How to make backup flag failed when it cant backup any files?

Hi,

In such a case, the backup cannot be flagged as failed. It will be marked as finished with warnings.
You can configure the email notifications to be send when the backup is finished with warnings or errors.
by Adrian (Softland)
Tue Jul 09, 2019 11:59 am
Forum: Support & Troubleshooting
Topic: How to make backup flag failed when it cant backup any files?
Replies: 4
Views: 1343

Re: How to make backup flag failed when it cant backup any files?

Hi,

Are there any other source drives in that backup job? other than the one disconnected.
by Adrian (Softland)
Wed Jun 12, 2019 8:29 am
Forum: Support & Troubleshooting
Topic: SFTP 10058 error
Replies: 5
Views: 7337

Re: SFTP 10058 error

Hi,

Please send us the complete backup log to support[at]backup4all[dot]com
by Adrian (Softland)
Fri Jun 07, 2019 7:35 am
Forum: Support & Troubleshooting
Topic: Themida - "http://www.oreans.com" - dialog when starting Backup4All
Replies: 5
Views: 5230

Re: Themida - "http://www.oreans.com" - dialog when starting Backup4All

Hi,

We want to protect our application. That is Themida used for.
Backup4all won't stop you running procmon. But it will not work if you run procmon.