Search found 1495 matches

by Support
Tue Nov 13, 2012 3:59 am
Forum: Support & Troubleshooting
Topic: Search/find in backups and add sources with drag-drop feature
Replies: 8
Views: 2502

Re: Search/find in backups and add sources with drag-drop feature

Hi,

Please try the following:
1. Download Total commander
2. Open it as administrator
3. Try to drag and drop files into the backup sources list of Backup4all.

Do you still have the problem?
by Support
Mon Nov 12, 2012 6:48 am
Forum: Support & Troubleshooting
Topic: Trying to backup my complete system.
Replies: 1
Views: 1607

Re: Trying to backup my complete system.

Hi, Backup4All was not designed for system backup, so you won't be able to restore the operating system. You should use Backup4all for data files backup only. We do not recommend to use Backup4all in order to backup system files / installed software. We encourage users to use it only for their own w...
by Support
Mon Nov 12, 2012 4:14 am
Forum: Support & Troubleshooting
Topic: Problem with B4A and Windows 8
Replies: 21
Views: 7641

Re: Problem with B4A and Windows 8

Hi,

Please make sure there isn't another application blocking Backup4all. That was the problem in the previous case.
Close as many applications you can and try again to run Backup4all.
by Support
Fri Nov 09, 2012 4:53 am
Forum: Support & Troubleshooting
Topic: Translate Backup4all ?
Replies: 2
Views: 1695

Re: Translate Backup4all ?

Hi,

We responded to your email.
by Support
Fri Nov 09, 2012 3:59 am
Forum: Support & Troubleshooting
Topic: Adding license to Backup4all Professional (MC) v4
Replies: 1
Views: 1785

Re: Adding license to Backup4all Professional (MC) v4

Hi,

The new licenses will have a different key.
by Support
Wed Nov 07, 2012 9:18 am
Forum: Support & Troubleshooting
Topic: Support for detection of moved source files
Replies: 3
Views: 3115

Re: Support for detection of moved source files

Hi,

Backup4all does not detect the files you move, they are considered new files.

Backup4all is not synch application, but a backup one.
by Support
Tue Nov 06, 2012 7:46 am
Forum: Support & Troubleshooting
Topic: Search/find in backups and add sources with drag-drop feature
Replies: 8
Views: 2502

Re: Search/find in backups and add sources with drag-drop feature

Hi,

1. We will think about your suggestion.

2. Do you have UAC activated?
Can you add files from another application started using Admin permissions as Total Commander?
by Support
Mon Nov 05, 2012 9:04 am
Forum: Support & Troubleshooting
Topic: Search/find in backups and add sources with drag-drop feature
Replies: 8
Views: 2502

Re: Search/find in backups and add sources with drag-drop feature

Hi,

1. The find file works when you type the file/folder name in Explore View. Typing the name of a file will automatically select that file/folder.
2. Drag and drop works in Backup Properties->Sources page. If you still have problems, please open Backup4all as admin.
by Support
Mon Nov 05, 2012 8:01 am
Forum: Support & Troubleshooting
Topic: Blu ray in drive " " is not ready
Replies: 3
Views: 1658

Re: Blu ray in drive " " is not ready

Hi,

I'm glad you are fine and the backup problem is now solved.
by Support
Tue Oct 30, 2012 3:06 am
Forum: Support & Troubleshooting
Topic: Problem with B4A and Windows 8
Replies: 21
Views: 7641

Re: Problem with B4A and Windows 8

Hi,

Can you give me access to your computer using TeamViewer?
Please send me an email to support[at]backup4all[dot]com to discuss when I can connect.