Search found 1550 matches

by Adrian (Softland)
Wed Feb 13, 2013 7:54 am
Forum: Support & Troubleshooting
Topic: Problem with the implementation of a backup.
Replies: 1
Views: 1581

Re: Problem with the implementation of a backup.

Hi, A single backup job is necessarily. Please follow these steps: 1. Create an incremental backup job. 2. Schedule it to run every day from Tue to Fri using the default backup type 3. Schedule it to run every Monday using the full backup type. 4. Create a new scheduler to run once a month (in the b...
by Adrian (Softland)
Mon Feb 11, 2013 9:39 am
Forum: Support & Troubleshooting
Topic: Please help me to choose
Replies: 1
Views: 1419

Re: Please help me to choose

Hi,

This forum is dedicated to Backup4all, so I cannot offer you support for another backup application.
Can you tell me your needs to explain you how to configure Backup4all?
by Adrian (Softland)
Fri Feb 08, 2013 11:48 am
Forum: Support & Troubleshooting
Topic: It looks like backup4all runs each schedules twicely when GUI opened
Replies: 3
Views: 1779

Re: It looks like backup4all runs each schedules twicely when GUI opened

Hi,

Please open Control Panel->Task Scheduler and make sure there aren't two tasks for each job configured to run at the same time.
by Adrian (Softland)
Fri Feb 08, 2013 8:47 am
Forum: Support & Troubleshooting
Topic: Backup4all does random full backups!
Replies: 3
Views: 1698

Re: Backup4all does random full backups!

Hi,

The problem was that the network source drive reported a different modified time for each file. That is why Backup4all detected all files as modified and backed them up again.
by Adrian (Softland)
Tue Feb 05, 2013 2:08 pm
Forum: Support & Troubleshooting
Topic: Limit incremental backups to fixed number
Replies: 1
Views: 2008

Re: Limit incremental backups to fixed number

Hi, The incremental backups include the new and modified files since the last full, incremental or differential backup. When the limit is reached, the older increments exceeding the limit will be merged. There is no limitation for the number of backup versions you can keep. Please note that multiple...
by Adrian (Softland)
Mon Feb 04, 2013 1:24 pm
Forum: Support & Troubleshooting
Topic: Backup4all does random full backups!
Replies: 3
Views: 1698

Re: Backup4all does random full backups!

Hi,

Please send me the following files to support[at]backup4all[dot]com
- the last backup log from View->Job Logs->Last backup log.
- the .bkc catalog file from the backup destination.
Put both files into a zip archive.
by Adrian (Softland)
Mon Feb 04, 2013 8:16 am
Forum: Support & Troubleshooting
Topic: Backup Hangs with Updating Catalog
Replies: 3
Views: 2223

Re: Backup Hangs with Updating Catalog

Hi,

To find the logs folder, go to View->Job Logs->Open Log folder
by Adrian (Softland)
Fri Feb 01, 2013 12:37 pm
Forum: Support & Troubleshooting
Topic: Backup Hangs with Updating Catalog
Replies: 3
Views: 2223

Re: Backup Hangs with Updating Catalog

Hi,

Please send me the last backup log and the backup catalog from destination, to support[at]backup4all[dot]com
by Adrian (Softland)
Fri Feb 01, 2013 12:35 pm
Forum: Support & Troubleshooting
Topic: New backup job failed to start on Windows 7
Replies: 2
Views: 1938

Re: New backup job failed to start on Windows 7

Hi,

If the computer was in sleep mode, in order for Backup4all to wake that computer, it is necessarily to have enabled the option to wake the computer for running that task, in the scheduler properties.
Please make sure that option is enabled.