Search found 1496 matches

by Support
Mon Nov 26, 2012 6:19 am
Forum: Support & Troubleshooting
Topic: B4ACMD.exe locking backup file and preventing backups
Replies: 1
Views: 1340

Re: B4ACMD.exe locking backup file and preventing backups

Hi,

The user had multiple schedulers configured to run both in command line and normal interface in the same time, they are two different applications but use the same catalog. Those schedulers should not be alternate every 2 hours when the backup takes 3 hours.
by Support
Tue Nov 20, 2012 8:02 am
Forum: Support & Troubleshooting
Topic: Not enough disk space
Replies: 1
Views: 3206

Re: Not enough disk space

Hi,

Please make sure you have enough free disk space on C: drive as here will be the merge location unless you changed the temporary folder location from Tools->Options->Application folders.
by Support
Tue Nov 20, 2012 7:09 am
Forum: Support & Troubleshooting
Topic: ejecting an Dell RD1000 drive
Replies: 1
Views: 3050

Re: ejecting an Dell RD1000 drive

Hi,

Please read this post from Dell forum: http://en.community.dell.com/support-fo ... 13371.aspx
by Support
Mon Nov 19, 2012 7:27 am
Forum: Support & Troubleshooting
Topic: Modify backup jobs
Replies: 1
Views: 1392

Re: Modify backup jobs

Hi,

Yes, you can modify the backup job.
Just right click it and select Properties.
Go to Sources page and add the files/folders you want.

Please note: if the backup job was created using a backup plugin, you cannot add more sources to that backup job.
by Support
Mon Nov 19, 2012 3:51 am
Forum: Feedback & Wishlist
Topic: Delete Group option in Menu Bar
Replies: 4
Views: 3357

Re: Delete Group option in Menu Bar

Hi,

Here they means there will be a new dialog box after you select that option.
by Support
Fri Nov 16, 2012 4:48 am
Forum: Support & Troubleshooting
Topic: Restore from different external drive letter
Replies: 1
Views: 1501

Re: Restore from different external drive letter

Hi,

You need to open Backup Properties->Advanced.
Uncheck the "Use local catalogs" option and press Save.
After that open again Backup Properties and change the destination to F drive.
Press Save.
by Support
Thu Nov 15, 2012 3:52 am
Forum: Feedback & Wishlist
Topic: Delete Group option in Menu Bar
Replies: 4
Views: 3357

Re: Delete Group option in Menu Bar

Hi,

1. We will change the group behavior in the next version of Backup4all.

2. Can you send me a screenshot to see the ellipsis you are talking about?
by Support
Thu Nov 15, 2012 3:49 am
Forum: Feedback & Wishlist
Topic: event log alerts
Replies: 3
Views: 17505

Re: event log alerts

Hi,

We added your request to our Wishlist.
I cannot tell you exactly when it will be implemented.
by Support
Thu Nov 15, 2012 3:46 am
Forum: Tutorials & Documentation
Topic: User Manual
Replies: 3
Views: 10552

Re: User Manual

Hi,

The User manual can be downloaded from our download page.
Here is the direct link: https://www.backup4all.com/download/pdf/ ... Manual.pdf
by Support
Wed Nov 14, 2012 2:34 am
Forum: Support & Troubleshooting
Topic: Changing Windows 7 scheduling option causes B4A to indicate backup not scheduled
Replies: 2
Views: 3234

Re: Changing Windows 7 scheduling option causes B4A to indicate backup not scheduled

Hi,

If you edit the scheduler outside Backup4all, it won't be recognized in Backup4all, but it still works.