Search found 1495 matches

by Support
Wed May 15, 2013 7:51 am
Forum: Support & Troubleshooting
Topic: Zip file encryption not working as expected
Replies: 6
Views: 5029

Re: Zip file encryption not working as expected

Hi,

We are working to implement such a feature in the next version of Backup4all.
by Support
Fri May 10, 2013 9:52 am
Forum: Support & Troubleshooting
Topic: Understanding Save storage space? option
Replies: 5
Views: 4930

Re: Understanding Save storage space? option

Hi,

When the 19th backup version is created the limit is applied and also the merge operation. The older 2 backup versions will be merged in order to respect the limit.
by Support
Tue May 07, 2013 8:38 am
Forum: Feedback & Wishlist
Topic: Req: minimum number of files to be backup-ed
Replies: 1
Views: 2723

Re: Req: minimum number of files to be backup-ed

Hi,

At this moment we don't have such a feature. No other user asked for such a feature.
We will put your request on the wishlist.
by Support
Fri Apr 26, 2013 7:29 am
Forum: Support & Troubleshooting
Topic: Deleted Source files not deleted in mirror backup
Replies: 4
Views: 2550

Re: Deleted Source files not deleted in mirror backup

Hi,

In this case we are talking about a mirror backup that should delete some folder from destination. For some reasons that folder cannot be deleted by Backup4all, so you just make an action that Backup4all has to do.
by Support
Mon Apr 22, 2013 8:18 am
Forum: Support & Troubleshooting
Topic: Deleted Source files not deleted in mirror backup
Replies: 4
Views: 2550

Re: Deleted Source files not deleted in mirror backup

Hi,

Try to manually delete that folder from destination.
by Support
Wed Apr 17, 2013 12:03 pm
Forum: Support & Troubleshooting
Topic: SQL Error "UPDATE Backups SET BackupType = 1
Replies: 1
Views: 1459

Re: SQL Error "UPDATE Backups SET BackupType = 1

Hi,

Please delete the backup job from Backup4all, then open the .bkc catalog file from the backup destination.
That will recreate the backup job in Backup4all.
Run again the backup.
by Support
Fri Apr 05, 2013 9:53 am
Forum: Support & Troubleshooting
Topic: Backing up Appdata
Replies: 1
Views: 1559

Re: Backing up Appdata

Hi,

You can create a backup job for the entire AppData folder.
By default there are some filters to exclude temporary files from the backup. To see the filters, go to Backup Properties->Filters.
by Support
Fri Apr 05, 2013 9:51 am
Forum: Support & Troubleshooting
Topic: Doing both differential and incremental backups
Replies: 1
Views: 1385

Re: Doing both differential and incremental backups

Hi, Yes, you can schedule a mid-day incremental backup execution for the same job. Please note the differential backup will copy all new and modified files since the last full backup, not since the last differential. If you run differential backups for a long period of time, it is recommended to run...
by Support
Fri Apr 05, 2013 9:46 am
Forum: Support & Troubleshooting
Topic: Size of .bkc files GROWING
Replies: 5
Views: 2450

Re: Size of .bkc files GROWING

Hi,

In this case it is not recommended to clear the backup.
In your example, the backup catalog increased from Mar 2013 to Mar 2013 only 6.3 MB (per year)
I think that is not a reason to worry about.
by Support
Wed Apr 03, 2013 7:41 am
Forum: Support & Troubleshooting
Topic: Size of .bkc files GROWING
Replies: 5
Views: 2450

Re: Size of .bkc files GROWING

Hi, If you use the "Fast mirror" option in Mirror, only new and modified files will be backed up. There could be files older since the first backup execution, so it is important to keep the history. If you don't use the "Fast mirror" option, all source files will be backed up each time. In such a ca...