Hi,
You have to run again that backup. As long as it did not finish, the backup catalog was not saved and no information about that backup was saved.
Search found 1495 matches
- Wed Sep 18, 2013 8:51 am
- Forum: Support & Troubleshooting
- Topic: Backup failure due to PC overheating and shutting down
- Replies: 3
- Views: 1541
- Wed Sep 18, 2013 8:41 am
- Forum: Support & Troubleshooting
- Topic: Padlock icons after restore.
- Replies: 9
- Views: 2121
Re: Padlock icons after restore.
Hi,
Please compare the restored files attributes with the source files attributes. What is different?
Please compare the restored files attributes with the source files attributes. What is different?
- Wed Sep 18, 2013 8:39 am
- Forum: Support & Troubleshooting
- Topic: Full backup shows type as Incremental in log
- Replies: 8
- Views: 2390
Re: Full backup shows type as Incremental in log
Hi,
In the backup log, the default backup type selected in Backup Properties->Type is listed, no matter if another backup type was forced to be executed.
In the backup log, the default backup type selected in Backup Properties->Type is listed, no matter if another backup type was forced to be executed.
- Fri Sep 13, 2013 12:29 pm
- Forum: Support & Troubleshooting
- Topic: Scheduled Tasks
- Replies: 2
- Views: 1650
Re: Scheduled Tasks
Hi, In Backup4all there are 2 scheduler types: 1. The Windows Scheduler - it requires a password and will run no matter if the user is logged on or not. 2. The built-in scheduler - it does not require a password and will run only if an user is logged on. In your case, it seems the scheduled task ran...
- Thu Sep 12, 2013 2:14 pm
- Forum: Support & Troubleshooting
- Topic: How to Exclude Registry files
- Replies: 1
- Views: 1475
Re: How to Exclude Registry files
Hi,
In Backup Properties->Filters, you can create a filter rule to exclude different file types.
Here is an article that can help you set up the filter: http://www.backup4all.com/kb/how-to-fil ... p-899.html
If you have any other questions, please contact us.
In Backup Properties->Filters, you can create a filter rule to exclude different file types.
Here is an article that can help you set up the filter: http://www.backup4all.com/kb/how-to-fil ... p-899.html
If you have any other questions, please contact us.
- Thu Sep 12, 2013 2:11 pm
- Forum: Support & Troubleshooting
- Topic: Still Being Actively Developed?
- Replies: 1
- Views: 1424
Re: Still Being Actively Developed?
Hi,
There were multiple Backup4all updates in the last year.
At this moment we are working on version 5 of Backup4all. I cannot tell you when it will be ready for release.
There were multiple Backup4all updates in the last year.
At this moment we are working on version 5 of Backup4all. I cannot tell you when it will be ready for release.
- Tue Sep 03, 2013 1:59 pm
- Forum: Support & Troubleshooting
- Topic: Unable to backup open file
- Replies: 1
- Views: 1903
Re: Unable to backup open file
Hi, Backing up open files has the following limitations: It works - only on Windows XP or newer - only for users with administrator access rights to copy open files - only on local hard drives - only on NTFS formatted partitions - only if the VSS (Volume Shadow Service) is running and it is properly...
- Wed Aug 21, 2013 2:14 pm
- Forum: Support & Troubleshooting
- Topic: Skipping file... The operation completed successfully
- Replies: 6
- Views: 3558
Re: Skipping file... The operation completed successfully
Hi, Yes, normally there is a message about the skipping reason. I wanted to know if this is a different reason or the file is missing. When you have such a problem again, you can look in the morning to see if that file exists. The files located in temporary folder are usually deleted by the applicat...
- Tue Aug 20, 2013 10:26 am
- Forum: Support & Troubleshooting
- Topic: I have error "could not copy"
- Replies: 2
- Views: 1530
Re: I have error "could not copy"
Hi,
Can you please send me the entire log for this job to support[at]backup4all[dot]com ?
To find the log, go to View->Job Logs->Last backup log.
Can you please send me the entire log for this job to support[at]backup4all[dot]com ?
To find the log, go to View->Job Logs->Last backup log.
- Tue Aug 13, 2013 10:38 am
- Forum: Support & Troubleshooting
- Topic: All the files and folders have been skipped. Nothing to backup.
- Replies: 1
- Views: 1852
Re: All the files and folders have been skipped. Nothing to backup.
Hi,
Please send me the last backup log from View->Job Logs->Last backup log to support[at]backup4all[dot]com, in order to see what the problem is.
Please send me the last backup log from View->Job Logs->Last backup log to support[at]backup4all[dot]com, in order to see what the problem is.