Search found 1495 matches

by Support
Wed Jan 15, 2014 1:46 pm
Forum: Support & Troubleshooting
Topic: New Update
Replies: 1
Views: 1495

Re: New Update

Hi, Backup4all ver. 5 is a major upgrade and is a PAID upgrade. You can see the upgrade price for your version here: http://upgrade.backup4all.com Just copy-paste the registration key from Help->About Backup4all and follow the steps. You will receive a new key and you will have to uninstall version ...
by Support
Wed Jan 08, 2014 3:42 pm
Forum: Support & Troubleshooting
Topic: slow performance
Replies: 1
Views: 1543

Re: slow performance

Hi,

We will work to improve the backup speed on Backup4all 5.
by Support
Wed Jan 08, 2014 3:13 pm
Forum: Support & Troubleshooting
Topic: Slow Operation on XP
Replies: 1
Views: 2022

Re: Slow Operation on XP

Hi,

I created a ticket for our developers to fix the problem.
by Support
Wed Jan 08, 2014 3:08 pm
Forum: Feedback & Wishlist
Topic: Wishlist: Time elapsed in email notification
Replies: 1
Views: 17171

Re: Wishlist: Time elapsed in email notification

Hi,

I put your request on our Wishlist.
by Support
Wed Jan 08, 2014 3:07 pm
Forum: Feedback & Wishlist
Topic: German Translation
Replies: 2
Views: 16881

Re: German Translation

Hi,

The translations are not ready yet. We will add them as soon as they will be ready.
by Support
Wed Jan 08, 2014 2:45 pm
Forum: Support & Troubleshooting
Topic: WiFi Mapped Drive Reconnection -- Windows 7
Replies: 1
Views: 1669

Re: WiFi Mapped Drive Reconnection -- Windows 7

Hi,

I recommend you to use the response "A". The wireless routers have some options to keep the connection alive.
by Support
Wed Jan 08, 2014 2:42 pm
Forum: Support & Troubleshooting
Topic: Importing jobs from v4 to v5
Replies: 3
Views: 2142

Re: Importing jobs from v4 to v5

Hi,

It seems the backup catalog was corrupted.
At this moment there isn't such a tool to recreate the catalog from the existing files in destination.
by Support
Wed Jan 08, 2014 2:38 pm
Forum: Support & Troubleshooting
Topic: Cloud backup
Replies: 1
Views: 1426

Re: Cloud backup

Hi,

Can you access that drive using Windows Explorer?
What destination type is that? a network computer, an FTP server etc
by Support
Wed Jan 08, 2014 2:36 pm
Forum: Support & Troubleshooting
Topic: Probems Backing Up From A NAS To External Drive
Replies: 1
Views: 1237

Re: Probems Backing Up From A NAS To External Drive

Hi,

Please send us to support[at]backup4all[dot]com, the last backup log.