Search found 1503 matches

by Support
Tue Jan 21, 2014 1:08 pm
Forum: Support & Troubleshooting
Topic: How to backup empty files (not folders)?
Replies: 1
Views: 1434

Re: How to backup empty files (not folders)?

Hi,

Please send me the last backup log to support[at]backup4all[dot]com
by Support
Tue Jan 21, 2014 1:06 pm
Forum: Support & Troubleshooting
Topic: Aborted restore: Not a valid zip file!
Replies: 3
Views: 1880

Re: Aborted restore: Not a valid zip file!

Hi,

Please test that zip file using WinZip. Is that a valid zip file?
by Support
Tue Jan 21, 2014 1:01 pm
Forum: Support & Troubleshooting
Topic: Command line
Replies: 1
Views: 1461

Re: Command line

Hi,

In Backup4all, press F1. That will open the Help window.
Go to Command line page and see the commands and parameters for each action.
by Support
Tue Jan 21, 2014 12:59 pm
Forum: Support & Troubleshooting
Topic: can i clone raid1 disks???
Replies: 1
Views: 1463

Re: can i clone raid1 disks???

Hi,

Please note Backup4all was not designed for system backup, but for data files backups only.
by Support
Fri Jan 17, 2014 2:37 pm
Forum: Support & Troubleshooting
Topic: Small Issue Version 5. Progress Bar.
Replies: 2
Views: 1898

Re: Small Issue Version 5. Progress Bar.

Hi,

I created a ticket for this problem.
by Support
Fri Jan 17, 2014 1:18 pm
Forum: Support & Troubleshooting
Topic: Runtime Error 216
Replies: 4
Views: 2209

Re: Runtime Error 216

Hi,

Please install the latest version 5.0.325 as we fixed several bugs in Backup4all.
by Support
Fri Jan 17, 2014 1:17 pm
Forum: Support & Troubleshooting
Topic: IPC Server
Replies: 23
Views: 12420

Re: IPC Server

Hi,

Try to see if other tasks on your computer are executed when scheduled and when no use is logged on.
by Support
Wed Jan 15, 2014 1:50 pm
Forum: Support & Troubleshooting
Topic: Runtime Error 216
Replies: 4
Views: 2209

Re: Runtime Error 216

Hi,

What version and build no of Backup4all do you have?
by Support
Wed Jan 15, 2014 1:46 pm
Forum: Support & Troubleshooting
Topic: New Update
Replies: 1
Views: 1530

Re: New Update

Hi, Backup4all ver. 5 is a major upgrade and is a PAID upgrade. You can see the upgrade price for your version here: http://upgrade.backup4all.com Just copy-paste the registration key from Help->About Backup4all and follow the steps. You will receive a new key and you will have to uninstall version ...
by Support
Wed Jan 08, 2014 3:42 pm
Forum: Support & Troubleshooting
Topic: slow performance
Replies: 1
Views: 1581

Re: slow performance

Hi,

We will work to improve the backup speed on Backup4all 5.